Well the only thing i'd complain about is that there is no reason to get there 30 minutes prior…read morewhen the paper work takes 5 minutes at most.I can see later in the day getting backed up i guess. At least they were on time since I was the first appointment of the day. The lady who actually did the MRI was amazing and made me feel comfortable.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.

I had an MRI today with and without contrast. I was very nervous and the technicians eased my…read morefears, they were awesome. Thank you Tyler and Sunjeev. I will request you for my upcoming MRI's. They were both very comforting.

A clean and excellent facility to obtain imaging and other medical services from. The office is…read morespacious and staff are friendly, accommodating and attentive. The office location is not too far from the Pasadena location and nearby medical facilities. There are ample food vendors nearby, including Starbucks near the street. No complaints here!

Horrible service. Never call back and treat patients like they're just a number…read more After my friend's open heart, quadruple bypass surgery, gave a doctor's note and had him return to work, no restrictions, 2 weeks after the surgery. Don't let the new fancy building fool you. Worst service!!!

I had a nuclear stress test today at Foothill Caexiology in Covina. I had the best Nuclear Tech…read more Annika. She was professional kind and friendly Explained the test Made me feel comfortable She was Amazing She needs to be recognized with a RAISE Thank you Annika

IF YOU ARE A WOMAN, do not go here! They do not have beds with stirrup so it is near impossible to…read moreget a clear image because they have to balance you on a pillow. Shameful that they didn't take into consideration their female patient needs. Get the proper beds. Ridiculous!

I hate scheduling appointments with Centerlake Imaging. it usually takes 30 minutes or more to get…read moreahold of someone to schedule any type of appointment.

I've been coming to Mayflower Medical for 20 years or so. I've been very happy with the service…read more The staff has always been great to me and Claudia is very professional and very nice. I rarely wait more than 10 minutes and even in the room the wait isn't very long.

Mayflower Medical was amazing. All the staff were welcoming, I was not even sitting a minute before…read moreI got called in by the nurses. The process here to be seen by the Doctors and go to pharmacy to receive medication was all done in just over a half an hour. I've never been to a smooth doctor appointment with quick pharmacy response like here at Mayflower Medical.

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

I'm giving Lakeside Medical Center Urgent Care in West Covina five stars, and honestly this review…read moreis long overdue. I've been here at least three times in the past year, and I've actually been coming to this medical group since I was younger because of my mom. She always trusted them, they took our insurance, and over time I just stayed with them. Now as an adult, I can confidently say they are a hidden gem. I don't know if healthcare should ever be considered a hidden gem, but that's exactly what this place feels like. They open at 11, and I'm writing this around 12:15, already being seen, which is huge. My situation today clearly qualified for urgent care instead of an ER, and I really appreciate knowing I can come here and avoid a chaotic hospital visit. What really stands out is how attentive everyone is, from the front desk to the clinical staff. I wish I remembered names because every single person I interacted with today deserves recognition. The front desk staff were welcoming and efficient, and even with an online check-in process, they still made everything feel personal. I was third in line and was quickly brought back for vitals. There was a medical assistant in training, and honestly, watching that interaction made me respect this place even more. You could tell she was nervous and learning, but she was incredibly kind, thorough, and professional. The trainer took their time, corrected gently, and clearly cared about doing things the right way. It was obvious they're investing in their staff, and I left thinking once she's fully trained, they're gaining another amazing team member. I've always been seen by nurse practitioners here rather than MDs, and that has never once been an issue. They're knowledgeable, thorough, and actually listen. Even when I've been in pain, the wait never feels unbearable because things move steadily and you know you're being taken care of. The facility itself is clean, organized, and easy to find. It's located in a medical building on the first floor to the left, and the exam rooms are spotless. Even when they're doing uncomfortable things like throat or nasal swabs, they're gentle and empathetic, which really matters when you're not feeling well. I'm genuinely thankful for this place. Every time I've come here, I've left feeling better and reassured. Today just felt like the right time to finally write this review because they've earned it through consistency, care, and professionalism. I truly hope they keep this standard because it's exactly what healthcare should feel like.

Both of my experiences with this urgent care were great. There wasn't a long wait for care and they…read morehave X-ray ability on premesis. The staff were very helpful and even took the time to communicate with my PCP and getting them my medical records so everyone was on the same page with what was happening with me. I will be using them again and will definitely recommend this facility

September : 2026 Intercommunity Hospital in Covina…read more The staff in the Surgical ICU Dept. All the Nurses are Amazing. My Mom has been in there for 8 days now. Amazing service, kindness & care has been shown to our Mom this past week. All the Nurse smile and greet us when they enter the room & also when we arrive for our visit. Even though the circumstances are challenging because my Mom is sick I feel a big relief that their love & compassion for her is helping us all get through this difficult time. ICU Nurses : Norene, Edwardo, Joanne, Will, Eli, Josh, Juby along with Charge Nurses JC & Kim - in S-ICU Everyone is Amazing. Sam is an assistant that helps all the Nurses, he is so kind. In the Respiratory Dept: Kenny, both=John's, Amanda & Marc, along with Sarah in Speech Therapy. Sonia the Hospital Chaplain prayed with Mom & I for comfort, peace and healing. The training staff who are there to learn on the job training & shadow are great too. Justin, Melissa & Rene. Thank you to all of Mom's Doctors for doing what you do Best. Mom wouldn't be alive if it wasn't for each person from the very beginning of that day starting with Covina Fire Dept, Paramedic, Ambulance and E.R Staff at Intercommunity Hospital and there after. They all played a part in helping our Mom that day. We are grateful to God for your service & love towards her recovery. Thank you.

Este fin de semana tuve la experiencia de estar cerca de sufrir un ataque al corazón, Gracias a…read moreDios Padre y a la atención rápida y profesional todo salio muy bien, muchísimas gracias a las enfermeras que estuvieron conmigo y a los doctores y a los asistentes, mil gracias. Miles de bendiciones a cada uno de ustedes A las enfermeras Galy y Laura mi mas grande gratitud y cariño, fueron extraordinarias estuve el domingo 19 de julio 2026 de las 10 a.m. al lunes 20 cuarto 215 D También agradezco a las enfermeras corazón y Aylin.This weekend, I had a close call with a heart attack. Thanks to God the Father and the prompt, professional care I received, everything turned out very well. My deepest thanks go to the nurses, doctors, and assistants who attended to me--a thousand thanks. Sending thousands of blessings to each of you. To nurses Galy and Laura, I offer my utmost gratitude and affection; you were extraordinary. I was there from 10 a.m. on Sunday, July 19, 2026, until Monday the 20th, in room 215 D. I also want to thank nurses Corazón and Aylin.