I was charged for new parts that were never installed and received bad diagnoses…read more I will NEVER use them for service!!!

My mower was stuck here for 2 months. On a warranty situation. I get Troy Bilt is a terrible…read moreproduct !! Power shop was waiting for parts from them. My issue with The Power Shop !! Over 2 months time. I left numerous messages & never got a return call. Jonathan in sales is the most respectable employee & definitely the only one that shared any concern. Just wrong dept. Justin in repairs. Must be over worked. He will not call you back & could really careless of your situation. Always same info. Parts ordered & manager of parts will be notified. You will never hear from her either. If you use this place. Best make the drive & show up. U Will Never Get A Return Call. They did fix it !! Customer service is terrible. Kudos to Jonathan ! Need more employees like u. Sorry ! Had to call sales every time. To reach service dept. Lil 411 for the next customer 2 stars all for Jonathan. I'd give him 5 stars & but him lunch. If an option.

Fred was great with helping my husband and I purchase the right tractor and amenities for our farm!read more

We found out later that the service guy never lubed or greased any of the parts on our new mower…read more It came dry and my husband had to spend a lot of time doing what the service guy didn't do. The manager did give us at no charge the grease and oil needed to do the job. You just have to not assume that the job is done right, in today's world, you can't take anyone at their word and double check your own equipment. Nice people but hard to find reliable workers.

Tim's shop was my go-to. Tim displayed the quality of character and comprehensive knowledge to…read morehelp me select the best tools for my goals this winter. I support only this shop, the staff & their families from here on. F S USAF, (Ret) Vancouver, WA

Growing up in Grays Harbor in the 60's & 70's with my dad being a welder, you learn about the best…read moreindustrial stores to go to for service, sadly getting hard to find as big box stores, online shopping, and a new generation taking over. I have this small old Stihl 015 L that my dad used for limbing & cutting small trees that I wanted a case for & extra chain. I did a preliminary search on the Internet for a case & chain, and thought I'd just go into a Stihl dealer to see what they have, besides figuring they would know the proper chain to fit on it. Found these guys from a search on the Internet so took the saw in, and as I walked thru their door I felt like I stepped back into time, back when customer service was not just lip service. This was the first time ever I stepped into this store but the guy at the counter greeted me like a regular with a pleasant greeting & opened the door behind him to the saw shop saying they would take care of me. One of the staff came right up to me & asked me to set my chainsaw on the counter covered with cardboard to absorb any oil & dirt and asked what I needed. I didn't think anyone would have a case for such an old saw, but they had a bunch of used cases & thought they would find one and they did, and offered it for $20, where eBay had a seller wanting $69 plus $50 shipping for a fairly scuffed & well used case. We started talking about chains and the young person helping me warned me the older saws have fairly expensive chains but gave a price for 2 then said he might have some used ones they sharpen & resell. He found one but had to shorten it, separated one of the links before he realized the chain was a 3rd party chain & he wasn't sure if they had a master link to reconnect everything, but did a little scrounging & a little elbow grease & oomph to make it work & we had an affordable spare chain for my saw. Also needed a wrench and I walked away with exactly what I went there for, probably would not have happened with one of the big box stores. Shopping lately has been quite a downer and here is a store like many other industrial stores in Lewis & Grays Harbor county still providing great local service, just ask some of the locals & they will tell you where to shop. People complain of how expensive things are, including name brands with a great reputation like Stihl, but I'll tell you, treat your expensive equipment good & develop a relationship with a good repair shop like Service Saw, and you'll get lots of miles & dependability on these products.

Very friendly and professional! This is a family run business and we appreciate their helpfulness…read more They made suggestions in how to save our non-profit a little money and their work is too notch. We will be using them for all of our printing needs.

Silver Viking Lawn Care did a great job for my wife and I. We just moved into a place and the yard…read morewas absolutely out of control. Silver Viking Lawn Care was quick to respond and provided such great work. I would highly recommend for any of the lawn needs. Provided great results at a reasonable cost! Thank you so much!

Great guys and they are super helpful! Helped us on a weekend and really a pleasure to work with…read more Our new go-to guys!

Pacific Pressurized Systems and Repairs... They install and…read morerepair septic systems as well as other services. Our septic alarm went off Fri night, they were out Mon morning and replaced the pump and a float. They were very good at explaining the issues. Great guys, friendly, fast service, and a good price too! They have a jet system to clean out lines. Soon they will also have a septic pumping truck!

Ten out of ten would recommend. Helped us out and held our hands the whole way. Everyone's needs…read morewere taken care of at an affordable price. We were suddenly in need of services and Diana was on top of everything. She knew all the discounts and tips for bringing our costs down. I couldn't be happier with her diligence and grace. Thank you!

Jason and Caiden are amazing employees. In fact, everyone I dealt with at Goebel's was amazing…read morewhether by phone or in person. With prices this reasonable and such great service there is no need to call anybody else.

Jason W inspected the tank & said we didn't need it pumped. Saved us over $300. Nice to do…read morebusiness with an honest company. Have been using them for over 40 yrs.