It's a shame u can't rent a unit with ur spouse since the man says he's been doing this for 30 yrs…read morehe knows what happe s when people fight and then they attack eachothers property so to avoid it all u can't rent from them if u have a girlfriend or a boyfriend or a whife or a hisband... my husband and I have been together and married for almost 16 yrs... it seems ridiculous to not be able to rent a fricking storage unit cuz we r married... I've been told I'm not allowed to ho to the property without an escort... I've never caused a scene left a mess or anything breaking the rules.. so they will continue I nie to take MY MONEY but I'm not allowed to have any of my belongings unless my husband can take time out of the day to escort me.... they keep making him change lock codes so I can't get in.... most foul behavior and.. dont rent there

Totally overrun with rats…read more I helped my niece move her stuff into this facility last year. They pushed their 3rd party storage insurance policy on her (they must get a commission). After a few months, she visited the unit to remove some things. The rats had chewed or pooped on nearly everything, despite there being nothing in there that smelled of food. The managers very graciously let her move what was salvageable to a different unit. They acted quite surprised to hear of the rodent experience, explaining that although there had occasionally been rats in one of the units long ago, it hadn't been a problem for quite some time. Last week, we returned to move everything out of the second unit. The rats had destroyed it all. The new managers were surprised, explaining that although there occasionally been rats in one of the units long ago, it hadn't been a problem for quite some time. Oh, and that insurance policy they push? It doesn't cover rodents.

I've been extremely happy with all of my dealings with some of the storage since we opened our unit…read moreabout four months ago possibly five months. When the automatic payments had a problem they were more than cooperative dealing with me and just really couldn't have been nicer. I've already recommended one friend and have two more that are interested in joining the Summit Valley storage family of off site collectors. Lol thank you Christy

I have been at this facility since they opened there doors . Only been late 1time in 15 years . I…read moreonly pay cash because I dont trust the,system. I have my identity jacked once and refuse to let it happen again. Anyway I show up today 8min till 4pm . Thats what time they close on sunday. I get there,the same time as another customer who i believe was getting unit.. I could be wrong . So I tell the kid I want to pay my storage I get my cash out and hes says" we dont take cash " im like what what do you mean you dont cash ? Then hes says were closing . Im like so . Ive come in at 4oclock on the nose before and paid it with no issues. Now today I cant today because of some kid is lazy .. he says we dont take cash 10min before closing .. but youll help the other chick get a storage unit. Seems like that would take a lot longer then just opening up the till and taking my money . Just saying . So I leave with out complaing . I figured ll go through some shit in my unit so driving out there wasnt a lost cause . Thats when I discovered they locked me out of my unit .. my contract says till the 10th before they lock you out.. today is the 8th . Keep in my mind i pay my storage fee over everymonth by $70 or $100. Just incase something like this happens . In the 15 plus years ive been there ive been a good customer . Im always on time but the one time and that was 10years ago .. ive never complained about anything even after my unit was broke in to 3 years ago and my door still isn't fixed properly. Its a decent place to rent . Just seems like there new staff is lazy or in to big of hurry to get home instead of taking there customers payments . Espicially from someone that has never had an issue with them before

The best 'bang for your buck' in the Lacey or Olympia area for self storage. Very clean and…read moresecure, at a good price.

I signed up for the two months half off and moved in August 26th…read more Went through junk mail and found I was being charged late fee for missing Septembers payment. Went in as soon as I realized and was charged late fee and full amount. Went to close my account and they require me to pay the full month of October as well. be sure to save all paperwork and have clear communication on due dates. Their policy says 30 day move out notice, but they do not prorate move outs. When signing up make sure they have text /call set up otherwise communication goes straight to junk mail And they will not call even if number is on file.

This is the best storage space your gonna get in Yelm. You're paying for a clean, secured Unit. The…read morebonus is the customer service. Sheryl is always fast at responding to emails and getting back to you. If you don't want to worry about your stuff this is the place for you.

Always clean with very nice people that manage it. We used it for a couple years and never smelled…read moremusty.

I found this Self Storage facility online and found it affordable compared to other self storage…read moreplaces. I made my reservation right then & there. When I arrived I met Rosa-staff person in the office. She was very cheerful, professional, polite and kind. I enjoyed meeting her, she explained everything easy to understand and the company's policies, along with their rates. If I need Extra storage space, I know where to go. Thank you Rosa at Extra Space Self Storage for helping me with my storage needs. I will recommend to my friends and neighbours!

Their kindness and ability to overcome problems. When I was moving in the gate froze and we…read morecouldn't get in. The manager was able to pry it open enough for us to get in and not miss our moving deadline. They always go the extra mile at Extra space. Sincerely, Leeane Walker

The Clutter Pros team was absolutely fantastic. They helped move my furniture into storage and made…read moremy preparations for a large house renovation easier. Their team was on time and communicated with me regularly in order to ensure I understood what their plans were for my possessions. Will is a very professional leader and the other members of his staff are highly knowledgeable and handled my belongings with respect and care. I will continue to use Clutter Pros for my future moves and projects. Great working with you. Aaron Rodgers Sr

Amazing service. They were quick, friendly and definitely recommended to a few friends recently.read more

I pulled up to the big tank right out front where all the hoses were and the lady came out quickly…read more She checked my tank and said it was pretty much full already, but she topped it off. I only needed a little under 2lbs so she only had to charge me $5. I liked that she had both Andes Mints and Peppermint Pattys at the desk. I was in and out of there in minutes.

Refill service was quick and courteous, and the price was good. Will be returning here for all…read morefuture refills.

Amazing service, the crew showed up on time. Other moving crews I've used were either hours late or…read morenever showed up. The crew was professional and friendly. Definitely would use again.

I needed a large power recliner that was broken removed. Joe came out, brought a dolly and was able…read moreto remove it with no trouble. I would certainly use this service again in the future. And it cost me less than others quoted.