When my dog started peeing blood on a Sunday afternoon, I knew I had limited options…read more This was my first visit to AEC and I will use them again in an after hours situation. They got my doggo diagnosed and out the door in a fair amount of time. The exam was more $ than a usual vet exam but of course it is - they're open 24 hrs a day. Thanks for being there for us after hours!

took 3 hrs to be seen. Front desk tried to put a leash on my…read moredog that had a wound on her neck, front desk workers, gave attitude the rest of visit, after I decline, my dog is 3lb and a lap dog. worst vet experience i have had

We've been 'patients' of Dr Allen for over 25 years. She's…read morebeen our vet through 4 amazing kitties and 2 precious dogs. There is nothing we can say that isn't positive, thankful, and grateful about her and her team. Dr Allen is a compassionate, caring, kind, gentle, patient, and incredibly gifted Doctor ... We are blessed beyond measure to have her as our Vet. Sincerely Grateful, Walt, Steffany, & Gracie Barber

Dr Allen and her staff are a pleasure to work with. As a dog breeder we have used a number of vets…read morein the past and feel that we are in exceptional hands. Our dogs love and trust the doctor and staff, as we do. Dr Allen's focused, and yet widely encompassing care, provides so any avenues of treatment. We feel that her knowledge and expertise is only exceeded by her compassion. We count ourselves as very lucky to have her care.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!

Took my dog there for leg injury after hours. Vet walked in the room and stated she wish she could…read morequit, that she was tired!! RED FLAG! They did x-rays and administered pain meds. The VETz TECH female came in with more pain meds. I questioned why is she giving my dog more! She stated doctor told her to. She left the room and l heard loudly per the female vet, You didn't give her extra medicine?? She said , Yes, you told me too! She's yelling outside the door...that was supposed to go home with the owner!! I confronted the Vet..."you overdosed my dog!!" She replied, She probably will be ok!? " I immediately called my Vet Tech friend. She said, you better know CPR!! At 2am, l was administering CPR and praying to God!! I had just lost my husband!! Please take your animal elsewhere! Horrible experience!!

I have been coming to Dr Ron with all my animals for 40 years. He is so knowledgeable about…read moreeverything. He loves all the animals he helps, and he is so caring. His whole staff over the years, even with them changing, have been wonderful too.

Dr. Ron is amazing! He truly cares about people & their pets, always striving for the best…read moreoutcome. Reasonably priced, too! Super busy (hard to get an appointment), but that's what happens when you provide quality care. #Veterinarian #Pets #Doctor #Care #AnimalLover

So thankful for VEG and the prompt and compassionate care they gave our dog, Penny. The doctor…read morewalked me through all of our options and took amazing and gentle care of our girl in her last moments. When it was time to say goodbye we were taken to a private room so we could spend as much time as we needed together. They made sure it was a peaceful passing for Penny, but also regularly checked in on me and explained everything kindly and thoroughly. I would like to especially shout out Ashton, who was kind enough to make Penny a beautiful plate of sweets and even shared her own piece of pie. It was so helpful to be around such a caring individual at the worst moment of my life. We had taken Penny in once before, and my husband and I both appreciated the set up of the clinic - you can see your animal being cared for and be with them every second. We didn't ever stay overnight with Penny during a hospitalization, but what an amazing thing to be able to be with them the whole time. Other emergency vets aren't like that. Thank you, VEG!

The team at VEG were delightful. Great communication, from triage to checkout. My kitty has…read moresensitive skin, which comes with irritation from every little thing. She had been scratching around her eyes, and had developed some scratches that were inflamed. Ultimately, she was prescribed antibiotics, with a proposed eye dye. The medical director was my treating vet, and she explained why the eye dye was suggested, but not required. In an expensive time, I'm very appreciative that they didn't push for an unnecessary test. She and the team all had great bedside manner. Yes, the wait was a bit long, but it wasn't through any fault of the staff; multiple stat cases had come in and understandably, skin irritation wasn't at the top of the to-do list. Also, they did let me know up front that it would be a bit of a wait, so again, good communication. While I hope I never have to take my baby into an emergency vet, I would definitely come back to VEG.

Brought my grandpuppy, Daisy, in after she yoinked a whole Costco oatmeal raisin cookie…read more Got her and my daughter right over to VEC, knowing that raisins (& grapes) can be deadly to dogs. She was triaged immediately by the kindest, caring staff. Will need blood panels done for the next 2 days to insure that her renal numbers remain normal. Thank You, Each and every one of you for taking such good care of our precious girl! You will always have a place in our hearts! It was one expensive cookie!

Oreo, my precious 7 yr cat, ate a small crocheted toy. Once we read that ingesting yarn was life…read morethreatening and could require surgery unless it was vomited out, we didn't bother with his regular vet and rushed him to VEG. We completed the online checkin enroute and when we got to the clinic, they were expecting us and right away got us a room and Oreo was treated in a fast, efficient, and caring professional way. From the receiving staff to the doctor(s) Oreo got the best care. Best of all, they successfully induced vomiting in a few minutes and avoided the worst case scenario! Their prices are fair and commensurate with the great quality of service they provided. The clinic itself was clean, modern, and spacious. Thank you, staff at VEG from Oreo and her loved ones!!

In October, we had an after-hours emergency with our labrador whose back legs were not functioning…read more Upon arrival, I immediately went to the front desk where I was greeted promptly. I explained our dog's situation and a couple of technicians grabbed a cart to assist me with transporting my large dog into the facility. They quickly evaluated her and made sure that not only was my dog comfortable, but that I was comfortable as well. The emergency room techs were very attentive to my dog. They were constantly checking on her while we waited for her to be examined. After they conducted the initial exam, they proceeded to run tests. They went above and beyond by asking me if I would like to watch from the window while they took x-rays and blood to ensure that my dog was at ease. After the exams and tests were completed, the doctor explained in great detail what had taken place. They informed me that my dog had a stroke and recommended that she be seen by a neurologist. The doctor went above and beyond by proceeding to call local neurologists and place a referral for my dog. The attentiveness and time the facility spent taking care of my dog were exceptional. I was beyond impressed with Veterinary Emergency Group (VEG) of Redmond and I would highly recommend this location for care of animals in an emergency.

The folks here are great!…read more I have a dachshund who we suspected had early symptoms of IVDD and wanted to get him seen just in case. The real con here was how long we took to get seen. I understood the need to prioritize urgent/emergent needs which is why I didn't dock too much but we really didn't get checked on for like three and a half hours. When we were seen, the staff were polite kind and prescribed medication to help him with discomfort while we waited to see our standard vet. The cost wasn't too bad either, around $300 for the eval plus three medications. Would definitely be back here in case of emergency.

The care our eleven year old pup received was outstanding. He was diagnosed with mast cell tumors…read moreby our regular vet who estimated he had one to two months. She referred us to VCA in Victoria where Oncological Surgeon Dr. Seguin said surgery was not an option and offered chemo treatment with Palladia. Medical Oncologist Dr. Bowal carefully monitored Ollie's bloodwork and weight, helping him to stay active, bright, and happy for over a year. When Ollie's time to go came, Dr. Bowal, Techs Eva and Matt, and Manager Sarah were astonishingly kind to Ollie and to us. They are all exceptional. My family and I are grateful to them for their skill and kindness. I should mention that this level of veterinary care is expensive and that it was largely covered by our pet insurance with TruePanion, which I highly recommend to all pet owners.

I was so panicked bringing my dog in for an exam because she was having seizures all morning for…read morethe first time and that was very out of character for her. not once had I experienced that and it is horrific to watch . I was panicked , talked to the vet who was over double price for full examination at my vet office. I showed her the footage I had of my dogs episodes she had been having all morning. in the end she said not to worry it's just notmal for bulldog breed and it's possible it may never happen again , no medication , no tests , no poison med precautions . just a sheet with no advice on it or medications home remedies. I left and as soon as we got home they got so much worse I panicked and called back and said I just left it's so much worse I know this is not normal. THEY SAID IF I WANT TO BRING HER BACK OR RECIEVE ANY ADVICE ON WHAT I CAN DO IT WILL BE A NEW APPOINTMENT AT 250$ I said I literally just left ? was there 10 mins ago ? she said I could try to go to the other animal hospital. this is the worst "emergency " . I didn't get any real answers of what it was , what caused it , what I can do , just sent me on my way and turned me away unless I had another 250$. said I could try calling poison control whixh is 100$ for a phone call. what a nightmare today was I begged them in tears to just please help her I just wanted your help I don't want to lose my dog and they had no empathy . I asked like can I jjsy ask if I should try charcoal or something to help her like she may be poisoned. they said can't give any advice without the new fee. i drove away 10 mins prior literally

Dr Jeaneen and ALL of the staff are wonderful. They provide caring and personal attention to my…read moreservice dog, Theo and his 2 slightly obnoxious brother cats, Ollie and Fern. The veterinary care is thorough and thoughtful, and you know they see each animal as an important patient. This matters for all pets and especially for a service dog. Thank you team!

I wish the Doctor could have diagnosed my dogs cancer about $700 sooner…read more Expensive visits.

Just called. Was…read moretold they are not taking any new patients since a dr retired and they can't take new patients. Was told to check back and hopefully they will find another vet.

I don't recommend this place to anybody! In the last three years, it has gone downhill! We have…read morewaited forty five minutes when our appointment was at one o'clock right after there lunch they have 3 doctors but they are unable to help us or accommodate us.There's a rule.If you are late, you get charged.But if there are forty five minutes late that's just the "medical field" my dog is an excruciating pain, and they just make us sit there and wait.They do not care.I would not send your dogs here ever