I have been here before. As both a visitor and patient, I have had interactions with cardiology,…read morethe ER, maternity, and outpatient. On this visit, like past visits, the front desk was hospitable, registration was helpful and patient, and care was compassionate and respectful.

Cars For The Cause. Terry"s House has raffle tickets for awesome vehicle prize. Authentic, one of a…read morekind automobile show comparable to Pebble Beach. I encourage you all to come to this special event for the young & old automotive enthusiasts.

TLDR: Dr Kerr and the staff at this urgent care are 10/10 fantastic, they are amazing!!!!…read more Firstly, I was shocked to find an urgent care that had such a high rating. Most medical facilities struggle to keep good reviews because lack of staffing cause long wait times and quick interactions. Secondly, I was shocked that the urgent care wasn't extremely busy and that I was brought into the back within 15 minutes of my arrival. Thirdly, I was so so IMPRESSED with how kind, and just happy my doctor was. I don't meet too many doctors who really strike a cord with me, but DR.KERR was genuinely just such a nice doctor. I was seen for a kidney infection, I knew the symptoms, had experienced them a year before, after a quick urine test he agreed. He said he'd prescribe a tablet to take once a day for 10 days, if I experienced fever to go to the ER. I asked if he knew how fast the CVS right next door would possibly fill that prescription (dumb question-that isn't something most doctors are really going to know, but I have word vomit sometimes) and he said it could take anywhere from an hour to longer. He asked if I ever used them before and I said no. He then said he wanted to give me an antibiotic shot that would at least cover me for 24 hours in case they didn't get the prescription filled that night, which was AMAZING. He didn't have to do that at all. I am so thankful that he did, though. CVS didn't get the prescription filled until late. I went to bed in a lot of pain due to the kidney infection, but that shot did it's job and by this morning I am as good as new!!!!! I'm still going to grab my prescription after work today, because following the treatment plan all the way through is how it gets fixed and doesn't just flare back up in a couple days, but I cannot express how fantastic Dr. Kerr and really ALL of the staff was.

We are new to the area, have scheduled doctors appointments with a family doctor and a GYN next…read moremonth to establish care. So being without a GP or GYN I came to this location because I feel like I have a kidney infection. The lack of any kind of attempt at human connection in this office is astounding. There's no one to help you with check-in, you're immediately pointed to a QR code where you fill out all of the paperwork yourself. Once the receptionist has that, she points you to a machine IN THE WAITING ROOM to get your vitals. Everything from weight and temperature to blood pressure and oxygen numbers is done by one of those machines you generally see at Walmart that you sit and put your arm in. WTF? That machine prints out a paper that you give to the receptionist. Because I was there thinking I have a kidney infection, she handed me a urine specimen cup, and told me to go into the bathroom, again, in the waiting room. A basket in the waiting room for the collection of your investments already had someone else's specimen in it. With their information on it. I'm sorry but HIPAA who? I then sat back down until called back to go to a room. A nurse didn't come in the room to talk to me or anything. I sent to room 3 to wait. I sat in my room for half an hour, listening to the full exam of a kid in the room next to me because the walls are really thin, before a doctor come in to tell me that because I drink a lot of water, my urine was clear... dilute ... and that it could be an ovarian cyst or even appendicitis, she doesn't know what's causing the pain in my lower back, that I should go to the emergency room to get imagining done and they could tell me what's causing the pain in my back around my kidneys and the malaise. So not only did I just pay my co-pay, but I was also charged an extra fee for urinalysis, something I've never had done before in any doctors office in my life. I walked out feeling like I just wasted my money and my time. If you've got something really simple like a sinus infection, I feel like this would be a good option. But for anything else? No... and now to the ER I go. UPDATE: I noticed the rebuttal the manager of the office posted below, and no, they are not telling the truth. There was a name, first and last name on that cup of urine that was sitting in the bathroom when I went in. And the person who went in after me had to look at my cup that had my first and last name on it as well as the previous cup. I'm not going to let them sit here and gaslight me

Unless you want to wait forever to see your doctor or be told a lot of the time to just go to…read moreurgent care, I'd find a new place. Care quality sucks since they can't seem to see you when you need to be seen. It's always that we are booked or go to urgent care. What's the point of seeing a doctor then at your office if you see urgent care doctor more often.

Doctors leave this medical center on a regular basis. Had the same doctor for many years but over…read morethe last 3 to 4 years they have rotated out. After my first doctor retired they moved me to a new doctor. I was on a schedule to see them every year for general care. The first doctor they moved me to I saw for 2 years. I really liked him but he left and probably to a better situation. They gave me a new doctor in that office and after seeing her once they informed me she left and canceled any further appointments. I currently have no general care doctor. I still get emails saying I should have certain preventative care procedures done and that they care about my health. I know they care nothing about my health and these are just computer generated messages to try to make money. Also, the office staff are not polite and seem to lack some common sense.

Location: Kaiser Clovis Offices Date: January 21, 2026…read more Service: Pharmacy This week I have to make a stop at Kaiser Permanente Clovis offices. My child's medication was running out. I went on their website to order some refill. The Fresno medical offices was out of stock of my child's medication. I notified his doctor right away. His staff contacted me via telephone to inform me that I was able to pick it up at an another Kaiser Medical location. They called the Clovis offices and they had the medication in stock for my child. I was able to pick it up the same day I appreciated the staff member of that called me and assisted me by locating a Kaiser pharmacy that has my child's medication in stock overall as highly please with the customer experience I received from the Kaiser staff. The quality of care was excellent.

I have only been a member for 2 months and have had nothing but problems. The pharmacy cannot fill…read morea prescription. It has been approved but they are out of stock and it's back ordered for a month. Meanwhile, I am without my meds and having severe withdrawal. I wouldn't recommend this place for a cockroach. They also won't pay my ophthalmologist even though he is a preferred provider. My PCP refuses to refill my hormone replacement therapy and told me to go to an OB/gyn. What for? I am 68 years old and I don't need a gynecological exam! Unbelievable.

My son was referred to Dr. Ali and had his first appointment with him on August 14, 2025 for a…read morepre-surgery consultation. We saw him at the East Herndon location, near St. Agnes Medical Center. We both found him to be very professional, caring and explained what he was doing and the need to have a complete ultrasound of his feet. The office staff was also professional, caring and was able to get my son an appointment for the ultrasound at their Clovis location. We would highly recommend this group to anyone looking for a cardiologist in the Fresno area. PS: the traffic coming in from Los Banos at 12Noon was not bad and the traffic on E. Herndon ran smooth.

The Heart Group is a large operation, having offices near Saint Agnes hospital as well as this…read morelocation at Clovis Community Hospital. I understand there are plans to build a new facility on the outskirts of Clovis. I have received excellent service the few times I have been here as a patient. I also came with my husband on one of his visits. The doctors are highly qualified. I requested a female cardiologist and was assigned to Dr. Rathi who has been very thorough. My only complaint about the Clovis location is that it is on the opposite side of town from where I live and takes quite awhile to get there, having to drive through congested traffic. I prefer the Saint Agnes location.

The staff that calls to confirm appointments or make appointments need to be schooled on phone…read moreetiquette, specifically the oncology reception department. Don't look for an apology if they made a mistake or not, they offer no resolution. When dealing with the sick and elderly you need to be empathetic and patient.

I had an appointment for today at 10:00. I received a phone call yesterday telling me my…read moreappointment was at Noon with a show time of 11:45. When I showed up at 11:45 I was told that I had missed my appointment at 10:00. So, my PET Scan was canceled. No mention of rescheduling my scan. The lady who called said she left a voice mail message with the report time of 9:45. I still have the message. There was no mention of an appointment time, just a return phone number, which I called and was told to show up at 11:45.

Dr. Rush is very old school and listens to your concerns. I appreciated that he didn't try to hurry…read moreme along to get to the next patient as it seems every other Dr does these days

Dr Rush was my doctors 10plus years ago. Insurance switched so i changed doctors. My insurance…read morerecently changed and I could see him again. After a few visits he dropped me with no reason. They called me the day before my appointment and said that he will not be seeing me again. Very disappointed he's a great doctor. I just had 3 major back surgeries and now have no primary doctor. i just want to know why. I'm not seeking in pain medications. Just want a good doctor that cares. If i did something wrong he needs to let patients know before just booting them. The office staff is very friendly but disappointed about the last minute notice. A simple call with explanation would of been nice

Very well-organized office. Pre-registration via phone. Quick registration in person. Polite and…read moreexplanatory staff. Prompt results. Easy to find and free covered parking. God bless. I mean it. My only gripe is they offer to have you pre-pay for service (for the estimated portion not covered by insurance) and I just balk at paying ahead of time.

I have anyways felt like the office is well organized, punctual and caring. Consisting what a…read moreperson process a mammogram is, the staff has always led with care!