Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

I'd give then zero stars if I could…read more After waiting three weeks to get someone out to my location, the tech walked in, looked at my dishwasher, closed the dishwasher door and said it would need a new control board at a cost of $600, and that I should just buy a new dishwasher. He was there less than ten minutes and charged me $138.61 for the service call. Being a retired service tech for many years, I figured I'd fix it myself (I didn't really want to, being an amputee on dialysis but after the tech did what he did, I wasn't about to try and call someone else. I ordered a new control board for the dishwasher for $185.44 and installed it yesterday (3/1/24) only to find that didn't do anything, and the problem was NOT fixed (the dishwasher wouldn't start), so I did some troubleshooting, and it turned out one of the wires on the door switch was severed I assume from the door opening and closing over the years. Total cost to repair it? About $0.25. (yes, a quarter - 6 inches of hook up wire and some shrink tubing to reconnect the wire.) It is my opinion he was only here for one thing. To get the service call fee, and not to repair anything. In my opinion, It had all the makings of a scam. In summary, I paid $138.61 to have a tech misdiagnose the problem which lead me to spend an additional $185.44 for a part I didn't need, and as far as I know, the part is not returnable. I spent $324.05 when all I needed to spend was $0.25 worth of parts. If you ever see their truck outside my house, you can assume I've died, because I'll NEVER call them again.

We've been using Brian and Anytime Service for decades and our experiences have always been top…read morenotch. Brian and his team are very reliable, honest and hard-workers. Ive purchased appliances, had repairs done on Holiday weekends and I can't say enough. Not sure what all these poor reviews are about. All i know is when you are using a company for decades and the work is always good, fair and honest, I think it goes a long way!

My LG gas stove nearly had a fire. Called this business…read morefirst as they were close by and had a ton of reviews. They sent a tech out the next day. Justin arrived on time and was very professional and knows his stuff. I have to say a bit pricey, but definitely worth the $$$. I would recommend this company to anyone

The good: Came within promised window and repaired dryer on the spot. Great work, neat…read more The bad: $480 to replace bearings on a $1000 dryer, within 30 minutes. Google shows parts cost at $135? Decline the $480 repair and you're liable for a $135 diagnosis charge. Not feeling good about this, back against the wall.

Alpha Appliance I would highly recommend. The tech came out within an hour and a half from the time…read moreI called and on a Saturday. My gas dryer was squeaking and the drum wasn't spinning as fast. Within minutes he had it apart and diagnosed worn rollers. He had parts on the truck and it was repaired in 45 minutes. Great job! The dryer is about 12 years old and It was cheaper than buying a new one

Your guarantee is good until your check clears. Then your on your own. been waiting for 4 years for…read moremy part to come in After spending $2,800 on my thermador

Tony handled my furnace/AC replacement in my prior residence in 2007. I moved in late 2017 and…read morediscovered heating problems in my new home at the end of the winter. I had someone else look at it at that time, received a superficial analysis, and basically a recommendation to replace the entire system. With the cold weather approaching, I called in Tony, and he found many issues with my system that my home inspector should have uncovered. He fixed a number of potential safety issues and really cleaned up my system. Tony is very experienced and is quick to point out potential hazards and shoddy work. Super nice guy, very honest, and keeps you informed about the work being done. Do not hesitate to call.

The best all around. Very knowledgeable and fair priced. I would recommend them for all heating and…read moreair or appliance repair work

Dan from Ron's Appliance came to fix my washing machine. He provided excellent service and was very…read moreprofessional. He gave me advise on how to clean my washer using Tang! Who would have known. I asked him why my icemaker in my fridge was overflowing and free of charge he took off the freezer door and fixed the problem! Dan is highly recommended.

I liked the service guy but here is the problem:…read more I have a Samsung fridge which is known for freezing up and causing the fridge to stop cooling. My issue is honesty. I didn't mind paying the $65 service fee but $125 labor charge for 5 minutes worth of work and no parts replaced was excessive for something we probably fixed by unplugging it for 2 days.

Aleksandr was great on figuring out the problem on my Thermador Pro stove. We were ready to get a…read morenew one but after 2 trips and working long hours he was able to get it working for the holidays. I recommend them for any appliance. Joe Payesko

Aleksandr showed up the same day and was able to diagnose and fix the problem quickly. He was…read moreinformative and explained the issue and the possible solutions.