I tried calling the location multiple times over the last two days. I ended up just driving down…read morethere. The gate was closed and there was a sign about an auction. Looks like they are permanently close

Rented a large compressor. Conor was extremely helpful and provided the best customer service I…read morehave ever had in a long time. Nowadays, no one wants to assist you, and Connor was courteous and friendly, Unusual nowadays. Please patronize this small business. Let's help each other out.

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

No doubt we are in the middle of a COVID19 pandemic, however, the invoice we received to "service"…read moreour zero-turn mower is absolutely ridiculous. It was more like an estimate for a car!! DO NOT GO TO THIS PLACE FOR KUBOTA SERVICE!!! Here are the items we requested: 1) check the tires 2) check the blades (sharpen if needed) 3) does it need to be tuned up? (Check usage hours) Costs are as follows: 1) $83.64 to LOOK AT THE FRONT TIRES 2) $67.00 to check the blades 3) $269.6 check the hours to find out if it's time for a tune up Sales is awesome. Service Department is terrible. Find the small engine mechanic who loves what they do to service your equipment after you purchase it. This place rips you off.

Did business with Justin D at the Georgetown store. Was able to get what I wanted at a reasonable…read moreprice and Justin was very professional and helpful during the entire process.

This place is the worst. Bought 2 used vehicles only a few years old and wanted them fully checked…read moreout and anything that needed repairs fixed. Well instead they over charged me for everything, and I mean gauge you. Worse the vehicles looked worse than when they were dropped at the dealer. $20k later. Total ripoff. Going make a credit card claim. DONT EVER SHOP HERE these locals don't deserve our business.

The company I work for has bought many pieces of equipment from here. The guys at Ewald Kubota are…read moretrue professionals in the light and medium Equipment industry. I usually deal with John, Lige or Terry in service. They have always bent over backwards to accommodate my fast paced schedule of trying to organize repairs around several different crews. Ewald Kubota approaches their customers the way I approach mine. Be open, honest, admit when you messed up, make it right, and do whatever it takes (within reason) to make your customer happy. 2 events stand out to me in this regard. The first was a couple of years ago; an employee ran over a bunch of metal rebar. It punctured a coolant line and the engine overheated and cracked the engine block. When I brought it in, they told me it was a $7000 repair, and I fully expected them to make me pay for it. They explained to me that because I had full coverage insurance, they would be able to submit it as an accident claim. That although it would take them considerable effort and documentation, they were happy to do it for me. The repair was completed at a $250 deductible and everything else was free. Super happy. The second example is that a few months ago, I decided to upgrade all the tires on our tractors to Michelin Tweels. These are the bulletproof, non-pneumatic tires that were just introduced to the market. They cost $600 each tire, but come with a 2000 hour warranty, which was a main selling point for me. About 150 hours into use, one of the tires started to delaminate from the hub. I sent them a picture and they told me to keep using the tire while they ordered another one and shipped it. A few days later, I brought the tractor in and they switched the tire out immediately with a brand new one at no cost to me. They could've given me the runaround, but decided to stand behind their product even though it was not a Kubota branded product, because they knew that taking a $100 loss every few years to keep a customer for 30 years just makes good business sense. John, Lige, Terry, you guys have earned a customer for life. I don't care that your machines cost more than any other brand; I'll gladly pay it every time because of the awesome service attached to them!

The place looks a bit dodgy but all & all I have very little to complain about. I rented a…read moretrailer from them for a day. I picked it up at 5:00 and they even helped me connect the lights and hitch up the trailer I haven't used the inspection services that they offer but I can't image that they are any different than any other inspection place.

I came here to get my car inspected on the referral of a Nissan dealership in South Austin. Upon…read morespeaking with one of the workers, he made a sexual suggestive comment towards me. If you are a woman, don't come here.