Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

David does a amazing job counseling his borrowers through the whole process…read more He has closed many loans with me over the years and I find him to give great attention to detail and he is great with his communication. If you are looking for someone to help you buy a home or looking to refinance I highly recommend David Steinbrugge.

David Steinbrugge is a one-of-a-kind professional, with decades of experience in mortgage lending…read more Having worked with him, as an appraiser, since the 1990's, I know he honestly delivers his financial products with the utmost fiduciary care, and personal service.

Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

Shane and his team were very supportive during the entire process of buying a house. It was a rough…read moremarket to buy in, but he was helpful, answered questions and followed up throughout the entire process. Closing was a breeze and we would use them again for our title means.

have known Shane for years through his many different company experiences. by far the very best…read moreMortgage Broker to know and work with. His ethics and experience and beyond others. Thank you Shane

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

Unitus is fantastic, and this was my first visit to this branch. Service is prompt and friendly…read more The only reason for this location only receiving a four-star review and not five is that the building itself is not as nice as the other locations, and it has a bit of a crowded and cramped entryway / vestibule. Parking is also a bit less convenient here in that there are only a few parking spaces that don't require customers to walk across the car traffic entryway to enter.

I've been a member for over 40 years. I've financed houses, auto's, boats, you name it. Have…read moreseveral various accounts and utilize there financial services. They have done a great job over the years.

I left the big banks for obvious reasons and headed into this credit union that my daughter…read morerecommended to me. (She and I also got 25.00 just for that!) At any rate, I dig this place. I think that they must have decent management because I see the same tellers all the time and so they must dig this place as well. I appreciate getting free checks that they just print out right on the spot as needed. I appreciate that I can get a NEW debit card right on the spot if I was to lose it. They seem to be very current with the technology in that way. I also really like the fact that they are open until 530pm M-Th and 6pm on Friday. They are also open on Saturday until 2pm. It's not just banking hours anymore. It's working people hours. That's cool.

was on the phone for 3 hours. called rigut at 9am and was not answered until 12 pm. got a call back…read moreand the person rang once and I answered they hung up on me so I had to be in the call for and additional 50 minutes. Terrible phone service. will be switching banks

christy at the troutdale cherry park branch deserves a raise !!!! i've never seen such good…read morecustomer service skills, my whole life !!!!

Everytime I've been in here they are short staffed and the few people that assist people with…read moreopening accounts do not seem to want to pull people from the line. Also just a little reminder to the bank to perhaps switch up their Playlist a bit.Fustrating when EVERY time I have gone in I am forced to listening to back to back Spanish music.Confused and very narrow minded on their end for assuming every person who comes In here will understand what's playing.Please remember to CATER to all your clients not just one lanuage.