ECWG is one of the best clinics that I have been to. I went there during my entire pregnancy and…read moreafter for postpartum care and birth control. Not only were my doctor, the medical assistants, nurses and front desk ladies all extremely helpful, they had an attitude that made you feel like they actually cared. I do want to give two shout outs for Dr. Megan Smith and Nurse Lauren. I fully believe that Nurse Lauren saved my baby's life by sending me to the birthing center when my NST was coming out weird, and Dr. Smith had me prepped for a c section within an hour. I will always come back for any future needs.

Do not go here if you are seeking help for perimenopause…read more I have been going to ECWG for 9 years. They cared for me during both of my pregnancies and I didn't have any problems, it was fine care - not great but I never left there crying. Today I did. The steady decrease in quality of care from when I was pregnant to postpartum to perimenopausal was shocking. They failed to diagnose me with PPD after my first child was born. They did diagnose me with it and prescribed meds after my second child was born. My routine exams after pregnancy were fine until I turned 40. Then all of a sudden I want to talk about HRT and perimenopause because it's excrutiating to deal with and the first NP said I just needed to deal with my symptoms. Basically "suck it up". I asked for another provider who after some convincing, agreed to give me HRT. She was very rude and cold to me. The second time I saw her she literally barely looked at me, never smiled, gave me one word answers and seemed so disinterested. I asked her if there were any foods or exercises I could do to help alleviate my symptoms and she straight up said "No," I called and complained about her, receptionist was just as rude. Then finally I got a third NP she was the worst of them all. Barely greeted me, stone cold face and demeaner, one word answers and dirty looks!! IS THIS THE TWILIGHT ZONE?!!! I'm still a human being who deserves care even though I'm not making babies anymore. What ever happened to compassion and care? The disinterest all of these healthcare "professionals" show is quite alarming. I could and do get more helpful information from Google and Midi Health. After being a patient at ECWG for almost a decade, today was the last time I step foot in that office. Run as fast as you can away from this place. If you are not going to birth a child, you do not matter.

I was so so nervous to get an IUD, which I had been contemplating for awhile but never got due to…read morefears of insertion pain. Dr. O'Sullivan was extremely informative, kind, and comforting during the informational process and set my mind at ease- and the procedure took two minutes, if that! A little discomfort but nothing major. I was so shocked that it could be that easy and I'm massively relieved.

I can't thank you enough for the special, excellent care of Dr. Lauren O'Sullivan and staff has…read moreprovided to me. I am blessed that Dr. Lauren O'Sullivan was highly recommended to me. From the start I had great confidence in her. Thank you so much for the great care, knowledge, explanation of my situation procedure. I'm feeling and doing so much better. From the surgery performed on me. I was in great hands with Dr Lauren O'Sullivan office and St Charles hospital. Thank you, thank you!

Although I usually wait a while to see Dr. Howell, when she comes into the room she is always kind,…read morepersonal, and willing to talk with me. I love how much attention I get, each and every visit. We had planned a home birth for our daughter, but ended up at the hospital with high blood pressure. Dr. Howell was the OB on call and she patiently waited for me to naturally dilate and push my baby out the old fashioned way :) I was so relieved that even after 3 hours of pushing, she never mentioned a Csection and was incredibly encouraging to me as a first time mom. If you're looking for a great OB/Gyn, I highly recommend Dr. Howell.

She was my OB for my pregnancy. She was so engaging and spent a lot of time with me at my…read moreappointments. I never felt like she was rushed! She seems to genuinely love her job and working with women. I highly recommend her!

I'm not sure how there are so many low rated reviews... Dr. Smith is by far the best provider I…read morehave ever had (and I have had quite a few). She takes the time to explain, allows space for questions, and truly cares about her patients. She is highly educated and shares information in ways that make sense. Every person in this office has been incredibly kind and I am so thankful I found them! Dr. Smith also performed my endometriosis excision surgery and was extremely thorough, cautious, and comforting through the entire process. Thank you High Lakes and Dr. Smith

I'm responding to this Sharon Karen lady. That's wild…read morebecause my experience with Dr. Smith was the complete opposite. She was clear, professional, and honestly one of the few doctors who didn't make me feel rushed or talked down to. Sounds like someone didn't get the answers they wanted and decided to throw a fit online instead of asking actual follow-up questions like a grown-up. Healthcare isn't a personalized spa day, it's about getting facts and making progress. Dr. Smith delivered. Also... it's funny how one bad review pops up when so many others have had nothing but good things to say. Just sayin', maybe look at her google reviews!

Dr. Nix was great! We had seen a lot of questionable reviews for High Lakes Healthcare in general,…read moreand we were a little concerned. However, after today we have nothing good to say after our appointment. We had our first baby about 10 days ago and have had difficulties with breast-feeding and the baby latching onto the breast. We were made aware of a potential posterior tongue tie and that is what we came to High Lakes for. Dr. Nix was very caring and informative. She gave us all of the information that we needed to make an informed decision. When we decided to do the frenotomy. She was able to do the procedure immediately at that appointment. After the appointment, she was very supportive and helpful. She even gave us her cell phone number in case we need to call her for an emergency. Now we just have three weeks of exercises!

Dr. Melanie Black was extremely rude and unprofessional. I wouldn't recommend seeing her at all…read more She gave zero effort to answer any questions and shut down all concerns in a condescending and rude manner.

Dr Palacio has helped me with my menopause symptoms. He has carefully monitored me and made a huge…read moreimpact to my quality of life. His staff is great to work with. I highly recommend them.

I have tried multiple times to reach the office for a follow up appt/and medication refill…read more Telephone goes immediately to voicemail and I've never received a call back. Very frustrating!!!

Dr Palacio has cut back his business dramatically. He has a shared part time receiptionist and a…read moreTERRIBLE NURSE. He used to be very caring and a good Doctor but his practice has changed. Very disappointing.

The best dr I have seen awsome bed side manner very compassionate the staff are very nice and greet…read morewell. If you read the bad reviews pay no attention to them. Dr palcio has been by my side from day one when I thought I had and was diagnosed with cancer. You rock PALACIO thank you and my family thanks you as well. I have also written a review on the viva gyn page as well

My son's PCP at HLHC has been out on medical leave. In the interim he has seen two other docs in…read morethe clinic. Both have been completely inept. My son is on the autism spectrum and neither doc had any experience working with neurodivergent patients, nor did they attempt to make an effort to engage him in the conversation of his care. I sit with him during appointments (per HLHC's request). Based on the poor quality of care, I will be moving to another network of providers.

Incredibly non proactive. After a couple of x-rays, I was basically told that I simply need to sit…read morein a chair for the rest of my life. (and I am only 62 years old ) I have been very active my whole life, and this was disturbing to say the least. Looking for a medical professional now, that will look at Options to give me a healthy active lifestyle for at least the next 20 years.