I have known Tommy 25 years.....he is reliable and is a solid old school mechanic. They also do…read moreprofessional alignments that many shops can't do. They work on all cars including old collector cars that I have seen in his shop.

Amazing place Great trustworthy place…read more Great team Great management You can trust the manger, Tom he's great! The service and team are trustworthy honest great! They all really care about your car and not just money hungry.

A friend who is from Ardsley recommended this place and even made the appointment for me. I didn't…read morewant to take my car to the dealership and pay a fortune for routine service. Justin, the owner, is incredibly nice and informative. He got my car right in and out and gave me some great advice about maintaining my car. The location is convenient, walking distance to shopping and restaurants if you want to wait. So happy I found this place. The prices are totally reasonable too. Highly recommend!

Bad experience. Came in for an inspection and was told my car didn't pass because it needed new…read morebrakes. Got handed a bill as if the brake job was a done deal. I paid for the inspection only and took the car to the dealer. There it passed the inspection, and I was told that the brakes would be fine for at least another year. I know, I just look like a gullible old lady.

Absolutely amazing. I had a situation with my air conditioning in a relatively new jeep; 3 other…read moremechanics said that they could not fix it. Brian and Keith were up for the challenge. They not only were so welcoming, accommodating, and with-in hours problem solved. From the guys in the garage to the lady at the desk 100% best experience. EXTREMELY honest and very reasonable. Will never go anywhere else. Finding a good mechanic is like finding a good hair dresser... you never need anyone else.

They took $150 from me to do ABSOLUTELY nothing! My car had all of the lights lit up on the…read moredashboard when I brought it in. They said that they "took it for a ride for an hour", reset the panel, and that it was fixed. After I drove the car for 40 minutes, the lights came back on, and I was right back to square one.They refused to give me my money back. I was the one taken for a ride ! Stay away, especially if you're a woman.

Very nice! They are really nice men that work there. Reasonable and quick. Had a problem and they…read morereally helped me solve it

I was in the middle of a trip from Pennsylvania to western Massachusetts when my 2012 CRV started…read morethunking hard. I thought I had a flat but none of my tire indicators were on, nor any of my engine lights. I pulled off the highway and parked on the side of the road in a residential area and started investigating, which for me means kicking the tires and checking the oil. I'd just had the brakes done, but I couldn't see anything loose. A neighbor walked up, asked if he could help, but the problem seemed bigger than either of us could fathom. That's when he recommended this service station. I pulled in at about 9 o'clock on a Saturday morning, and the place was hopping. The owner came out, listened to my story, and said he might or might not be able to get to it today because his guys were leaving at 1 PM. I didn't have a lot of options, driving to the service station made me very nervous because of the clunk and clatter, so I parked the car, called around, and started calculating the cost of having my car towed 160 miles to home. Joao, the owner, came out to check on me, and I told him I hadn't found any other service stations that could help. He said he'd squeeze me in. His mechanic drove it into the bay and figured out the problem in one minute. Loose tire. As in, one of the bolts was about to pop out and the rest were wriggling free. I shudder to think what would've happened if I had been on the Hutch when the driver side front tire decided to separate from the vehicle! All of us breathed a huge sigh of relief. The mechanic double checked my new back brakes, tightened all the Lugnuts, and then they sent me to the local bagel shop with a list of pastries and coffee for the team. This was the lucky, lucky day I got to buy everybody breakfast as compensation for the repairs. Otherwise, no charge. As a musician on the road, I've had my share of breakdowns and emergencies. All in all, I've been really lucky, and today was no exception. If you're in a pinch, I recommend Joao and his friendly, efficient team without reservation.

This is a while ago but it still sticks in my mind and I wanted to warn others. In November 2022 I…read moretook my car in for an oil change and tire rotation. A couple weeks after the service, I discovered that the tires were about 10 pounds over-inflated (i.e. too much air pressure in the tires) AND one of my lug nuts was missing (!) Not great! I did not return, but did find a very solid shop about 10 minutes away which I've been going to ever since.

Upfront, honest & transparent shop. Highly knowledgeable. Quick turn around time. High quality work…read moreperformed. Pricing was also very fair. Couldn't be happier! Lil' bit of a shade-tree mechanic myself, a big "car guy" and have always been super particular about who/where my vehicles get taken to... and I can say that after my experience & a few convos with Collin, DF Auto has definitely earned my trust. Without a doubt will be a return customer here (and since I'm currently pushing an old, lifted pos J33P GC - prob gna be a frequent one too haha)

I was really disappointed by the way I was treated on the phone. The person I spoke with was rude…read moreand dismissive, which was especially frustrating given that I recently spent around $1,000 on repairs for this same vehicle at your shop. I understand that you may not have had availability, and I wasn't expecting you to say yes. I simply asked if you could see my car tonight or tomorrow because I'm dealing with an urgent issue and was trying to get it fixed as soon as possible. A little understanding and courtesy would have gone a long way. It's disappointing to be treated this way as a returning customer, especially when I was already stressed about my car. I hope you take customer service more seriously in the future.

Straub Auto provides wonderful service. They are respectful and fully explain everything. I find…read moretheir prices very reasonable and I trust them to service my car in a safe and necessary way.

Paul was great with my 2004 Chevy Cavalier. Was up front and honest told me he may not be able to…read morefind my part. Gave me the option of trying to locate the part. 20 minutes later he called back and said he found the part, and car would be ready next day. Thank you AAA and Paul Rich W.

If I could give a negative 0 I would BE AWARE!!!! BE VERY…read moreCAREFUL!!!!! STAY WITH YOUR CAR!!!!!!! My car Honda 2008 Pilot was towed (recommendation from AAA) to this facility on Tuesday July 12,2022 despite several attempts of trying to find out what was wrong with my car and only getting the same message from the receptionist "We are backed up and didn't get to your car yet the owner will call you" I called everyday then finally on Monday July 18 my husband was informed that the car need a new engine $5000.00 so we investigated (please note we tried to contact the owner to see if he can go a little lower cause the car is sentimental to us and he was not available) So we decided to dump the car . I received a substantial quote from the an auto salvage service under the condition that the Catalytic Converters are in tact. (My husband just put the converters in 3 months ago) Today the salvage company looks under the car and you guess right NO CATALYTIC CONVERTERS but a straight pipe was under there I want you to know that the owner of the shop stated the car never was out on the street at night So he want us to believe that a thief stole the CATALYTIC CONVERTERS and replaced it with a pipe in the Bronx we got conscientious THIEVES COME ON SO IM OUT MONEY and the owner had the nerve to charge me for diagnostic study which did not indicate wait for it THAT I NEEDED ANY CATALYTIC CONVERTERS YOU KNOW WHY BECAUSE THEY WHERE IN MY CAR WHEN IT WENT INTO HIS SHOP THIS SHOP SHOULD BE CALLED NO WAY!!!!!!!! Instead of Nor-Bay

Fast, friendly service…read more Cristina (sorry if I just misspelled your name!!) is an absolute Saint, and should be patronized. I literally get my oil changed just to see her smiling face - once every 10,000 miles ;) In all seriousness-- it takes much resilience to deal with car-specific needs/issues and questions Day in, day out. The staff here is super kind, and has my business 100%. Would LOVE it if you could do State Inspections - is that in your future!?

This place is a nightmare. It is under new management an owner name Jeffery. He is very rude. I…read more gave instruction to front desk on how to start my car ( deactivate alarm ). When i got my car back they put 5w 30 oil in my car, Engine and owners manual says 10w 30 oil. When i got in my car it did not start. Jeffery asked that i get my car off his lot cause he did nothing wrong to my car. He refused to take resposibility. Please no one go there. They do service contract for the car dealer cheverlet across the street. A regular customer trying to get a good oil change will get the same difunctional service as did. If you value your car dont take it there. Not iam paying for towing and repairs for starter as well redoing my own oil change. I paid for oil change but received nothing but more repairs to may car. $$$$$$$$$$$$$$$ dont derserve ant stars Jacqueline