Central Glass of Clinton, Maryland is still not listed on the Maryland Home Improvement Commission website as being licensed by the MHIC on October 18, 2024.
Renee told me she does not need a license for windows--they do!
Renee told the MHIC investigator she did not know she needed a MHIC LICENSE--their website lists that they are licensed and insured.
The work that was done, was very poor quality and left my windows a mess. They didn't tag the windows that were to have panes replaced, so nobody knew which ones to replace. Panes were installed anywhere. One of the worst windows didn't receive new glass because the installer couldn't get the ladder on the slight hill. The braces or the plastic pieces around the glass that hold it in place were not replaced with new material, they tried to reinstall old and broken strips and used globs of silicone and/or white grout to try to reinforce windows in frame, then spilled that on sides and sills of the windows.
The screens were to be re-screened but they did not do it correctly, the screens are not taut and the material ripples. When the workers tried to replace the screens in the window openings, they had not marked where they should go either and if they couldn't get them to fit in the space they were trying,they went outside and tried to pound the screens into the spot.
Very poor workmanship
Some tips from the Maryland Home Improvement Commission I wish I had read before hiring this company:
If you're considering hiring a contractor for a home improvement project, you can also: "
* Ask for the contractor's MHIC
license number and verify it's up to date o
* Call the MHIC to ask if any complaints have been filed against the contractor
* Avoid paying more than a third of the total cost as a down
payment
* Avoid paying in cash &
If you have problems with a licensed contractor, you can file a complaint with the MHIC. If the MHIC finds in your favor, you may be able to file a claim with the read more