I was asked to pay $494.00 plus the $99.00 diagnostic fee I paid up front for a $20.00 part and the…read moretechnician was only here 15 minutes! Do NOT call AireServe because they will try to steal your money.

We always have professional and friendly guys from Aire Serve…read more Always on time. They know what they are doing and do a great job. very nice ! Everyone has been great. Love having my contract so I do not have to worry about anything.

Very prompt and effective repair on every visit, been exclusively using them for four years…read more Always give a good estimate and stick with it. They have never tried to oversell either. Would recommend them to everyone

Saturday April 30th 6:30 PM…read moreB & C Air Conditioning and Heating, Inc. was contacted to come out for service call. The business committed to "fix" the air conditioning unit. Chris the technician came out to diagnose the issue. The air conditioning unit was completely out of Freon. He told my mother it must have a leak. He said would fill it with Freon to get her through the weekend and come back Monday to fix the problem. The temperature in the house never got below 87 degrees from Saturday when he added 7 lbs. of Freon "to get her through to Monday." I called another company to get a second opinion because 12 hours later it was still 87 degrees in the house. They informed us there was a leak in the outside unit which means the whole unit needs to be replaced to fix the problem. Informing us that adding Freon would be a total waste because it will not hold it with the nature of the problem also informed us the compressor was not working either. Therefor just adding Freon would never fix this issue. Chris the technician from B & C showed up Monday to fix the air conditioning unit. Mother informed him his services were no longer needed. He then proceeded to scam my elderly mother out of $500 by charging her 665 dollars for his service call on Saturday when he knowingly added Freon to a unit with a large leak! He then said he would cut her a deal and only charge her $500 which she paid in cash because he was at her house demanding payment. Please help us stop this gross negligent action from happening to anyone else. Procced with extreme caution.

Solomon Simmons came out last evening to work on our AC, and we couldn't have been more pleased. He…read morewas easy to talk to and really listened as my wife and I explained the problems we had been having that two other repairmen had not been able to fix. Solomon clearly knew his stuff. He took the time to understand what was going on, explained things well, and was very pleasant and professional to deal with. We will definitely call Brooks again in the future if we have any problems with our AC or heat, especially if we can have Solomon come back out. I highly recommend him!

This company stood behind their product. They were the original installers of our AC unit. There…read morewas an issue with the warranty that came about but they stood by their product and did right by us as customers. They were friendly and worked to make sure we were satisfied with the work. Best of all we got our central AC back. Thank you for being polite and standing by your products.

The temps have been in the upper 90's and low 100's here for the past several weeks, so the AC unit…read morehas been working overtime. When I woke up this morning at 3 a.m., the AC unit was off and the thermostat was inoperable. I called Ability Air Conditioning Inc, and they sent their technician, Daniel, out to my house promptly. Daniel has serviced my unit before, and he's always so professional, clean, and knowledgeable. He diagnosed the problem right away, explained everything clearly without any confusing jargon, and had the AC unit cooling again in no time. I've used Ability Air for my heating and air conditioning maintenance, service and repairs 19 years (since 2007), and wouldn't dream of calling or using anyone else. Fair pricing, honest work, and local family-owned service at its best. Highly recommend them to anyone in the Shreveport-Bossier area!

Great company to work with. Daniel did a wonderful job. professional and knowledgeable. showed…read moreup early. have never had an issue with Ability. would recommend them to anyone.

Our HVAC was 15 years old and was serviced several times in the past 12 months and needed…read morereplacing. Gary Melville came out and gave us an estimate to upgrade to a better unit. The cost was a very fair price and we agreed. When the unit came in he scheduled the appointment to have it installed. It took about 4 hours and everything went smoothly. That was 2 months ago and the system is working great! Thanks Gary and Air One! Mike & Denise

I have used this company for 12 years. They installed new systems & they are top notch in providing…read moremaintenance services to HVAC systems. They thoroughly check all aspects of the heating & cooling systems, plus check the hot water heaters. Their maintenance program keeps the systems in good repair, making sure they give optimal, long years of service. Communications are good in that they come at agreed upon times, call ahead, etc. No plans to change providers.

I have used this company for years. They are my primary vendor for property management company…read more They are absolutely phenomenal. I will never use another company. They show up on time, they are honest about what the problem is, they charge a fair price, and they are just good people.

needed help with water heater overheating in attic, Mindy and team were great at taking the time to…read moreprovide insight and guidance on how to solve the issue--went out of their busy schedule to help me through back and forth phone calls. Appreciate their knowledge, follow through, and patience when helping me determine what was the the best way to proceed --they are awesome and my new go to plumbers. I highly recommend to anyone!!!

The fellas at AccuTemp have been by my side for many years, helping me survive Louisiana summers in…read morean old house and that's not easy. The last job they did was replacing the vents under my house. They had to dig trenches, fight off critters, it was not easy but they did it all with a friendly smile! Made a HUGE difference in my air system. So grateful!!

Service was quick and quality of work as far as I can tell was awesome. These folks are super…read morehonest people and I would definitely recommend this company to others.

I gave this company a call because I had a leak somewhere in my bathroom wall. I though it was…read morefixed previous when I used a different company. That was not the case. Both men who fixed my drain were professional and respectful. I received a courtesy call letting me know they were on the way. The office personnel were pleasant to speak with. The price was fair and it was cheaper than I thought. I highly recommend this company. They even do bathroom and kitchen remodels.

I strongly advise looking elsewhere for HVAC services. We spent weeks dealing with an AC unit that…read morefroze repeatedly, requiring four separate visits, zero accountability from the technicians, and endless communication failures. Visit 1: Our system froze solid. The technician diagnosed a stuck closed TXV. Visit 2: Technicians replaced the TXV and recharged the refrigerant, costing us $1,600. Visit 3: The system froze again by the next morning. We called and they said they would send someone out. While on the phone, they told us to set the thermostat to OFF to ensure it could thaw because they needed it thawed to troubleshoot. The technician arrived and found the unit still on and frozen over. We told him it was already set to OFF, so he instructed us to turn off the breaker instead. He returned after it thawed, said it was low on refrigerant, added more, and left. Visit 4: The system froze solid again by the next morning. We called and asked for a more senior technician to come out as it had now been multiple visits and the temperatures were very high during this time frame, so we wanted a resolution. It was a Saturday, so initially they said they were unable to send a senior technician. When they called to say they were on their way, we were surprised and appreciated being told a senior technician was coming after all. Before arriving, they texted us claiming our indoor window units, which we were utilizing so the house maintained a somewhat livable temperature, were causing the freeze. When we asked if the outdoor compressor running continuously while set to OFF could be the cause, the technician explicitly stated that it would not be the cause. Once they arrived, they blamed our thermostat, our air filter (replaced the week prior), and then physically bent our indoor air registers downward without asking, saying they could be restricting airflow (even though they had operated fine at the angle they were at since the house was first built). As they were about to leave, my husband asked once again about the outdoor unit running when set to OFF, but this time to the senior technician directly. The senior technician agreed that it could be the cause, went outside, and found a stuck contactor/relay keeping the compressor running continuously. They replaced it, and the freezing stopped completely. When we asked the senior technician if this was the real issue all along, he claimed the compressor running and the TXV had absolutely nothing to do with each other and were isolated issues. This is incorrect; a continuously running compressor with no indoor fan guarantees a frozen coil, which perfectly mimics a bad TXV on gauges. They waived the service fee and left. The Management Escalation: I reached out to management to discuss the $1,600 misdiagnosis. I was promised a callback from the manager, who agreed my timeline matched the service notes and that he wanted to talk to the technicians to see if there was anything not in the notes. I followed up after a couple of days and again at the one-week mark, but was ghosted. This level of communication was unacceptable and made me feel extremely disrespected. After finally emailing the business owner, I received a call. They agreed to refund half the cost ($800) and explicitly stated we would not be charged for the contactor replacement. We accepted this to be done with the headache. The Final Straw: A month later, we received an invoice for an overdue bill of $241 for the contactor replacement, complete with interest fees. I called to dispute the bill since we were explicitly told we would not be charged for it. The phone representative told me there was a note stating only the service fee was waived, and we still owed for the contactor. When I asked who placed the note, the representative told me that was confidential, which makes no sense since it is our own billing account. I simply wanted to know if it was management or the technicians who placed the note so I could identify if there was a miscommunication. If I had been charged a service fee initially, I would understand, but the service fee was never charged on that day, which we have physical proof of. I never received a callback. At this point, I am simply paying the invoice to be completely done with this company and the immense stress they have caused. Honestly, I was not going to post a review, but this last incident just pushed things over the edge. Avoid them at all costs.