Brooks is a con artist. They said our AC was covered under warranty but have no intention of…read morehonoring the warranty. On the phone they said it would be $49; however, after which they charged $95- the guy who came out literally just drew a line through it and charged more for NO WORK they claim there was nothing wrong. Besides the price flip for no work and after the fact without being informed I now have to call a REAL Air conditioning company to have it fixed because it is definitely not working. They are scammers DO NOT USE THEM!!

OverviewReviewsServicesPhotosAbout Reviews from the web…read moreAngie's List 4.6/5 20 reviews Facebook 5/5 19 votes Google review summary 4.2 (36) Google reviews All value 10 unit 6 call 5 house 5 +6 Sort by Most relevant Newest Highest Lowest Dan Wilcox Dan Wilcox Local Guide·15 reviews·18 photos 9 minutes agoNEW Horrible service. Should be reported on Ripoff.com. Cohearse customers into getting a maintenance plan to get discounts on services and or parts and is totally misleading. The techs we had come out are not well qualified to handle repairs, testing, or even talk with folks correctly. I gave them 289.00 for a contract and have gotten nothing out of it. My wife and I feel like we should report to BBB. But posting in places like this and telling everyone to steer away is more effective. Recently we had a leak on outside coil, they never offered to repair only wanted to replace. The price to replace was outrageous. I called another HVAC company, the coil was easily repaired and all is running efficiently. I wasted so much money with this company. Now since this review has been posted here and on other formats, they have been calling. Excuses are not results and I don't need to hear any of those. If they want the complaint rectified, send out an apology letter with a refund of the cost of the service contract. You had is over a chopping block with the irresponsible service and responses to our issue. Now that the public can read our concerns we have the sword. In this day and age of no loyalty, laziness and price gouging Brooks should needs to be aware, they have lost a customer for life. You have our address your welcome to send the refund to that.

We've had the pleasure of working with ABC Handyman Solutions since 2023, and their partnership has…read morebeen nothing short of exceptional. As a home warranty company, we rely on trusted, efficient, and knowledgeable contractors to serve our homeowners -- and ABC consistently exceeds expectations. They are one of the most complete providers we have, covering everything from appliance repairs to plumbing, electrical, HVAC, and more. No matter the task, ABC Handyman Solutions approaches each job with professionalism, timeliness, and a high standard of quality. A special shout-out to Richard, who continues to impress us with his dedication, expertise, and outstanding customer service. He truly goes above and beyond to ensure every job is done right. We're grateful to have ABC Handyman Solutions as a valued partner and look forward to continuing our successful relationship.

INCOMPETENT doesn't quite cover it. Hired them to remove popcorn ceiling and retexture it. The…read morecost was 1500 dollars and the final job worthless quality. I knew when they had to keep coming back to "fix" what was wrong; large bubbles, two-tone colors, uneven texture and later hair line cracks down the middle, I had made a huge error. They offered to keep coming back, doing the same thing over and over and expecting different results, then offered insurance after I got three estimates. I was done with it all. My error was in paying the full amount. My brother visited from out of state during the summer and was appalled seeing the inferior job and did what he could to make improvements with limited time. It's obvious when someone knows what they're doing. Lesson learned. Hire reputable pros and get what you pay for.

Excellent service all the way around! Service Employees know what they are doing. Great HVAC…read moreservice company!

Moore's A/C & Heating Inc. lacks transparency. My AC unit went out. After getting a repair quote…read morefrom one contractor, I asked Moore's for a quote to replace an evaporator coil. They said they could send someone out to look at the issue and I agreed. Moore's never told me that they'd charge me to have the technician come out and what the rate would have been. It was $160 for the technician to IMOverify what I already knew in 20 minutes. When I pressed the owner about not telling me up front, he told me it's his practice not to mention service call charges and labor charges unless the client asks and that I should have expected to pay. That's bananas, imo. We agreed on $100, and I went with another contractor who told me everything upfront without games.,

James helped us with redoing the AC on a renovation project and has been terrific both during the…read morebig parts of the project early on as well as the little things we've followed up on as the summer heated up. He routinely checks in and has been a pleasure to work with, professional, courteous, and even helped walk me through a few steps on installation of my Nest thermostat. I would highly recommend using infinity air for your HVAC needs.

Our air conditioner went out after 3:00 pm and I figured we were screwed at least until some time…read morethe next day. I called Infinity and was assured someone would be there between 6:00 and 8:00 (they were very busy). I was delighted when Michael showed up before 6:00. He was very friendly and extremely knowledgeable. He did full diagnostics, found what he felt was the primary problem, and took care of it quickly. He happily allowed me to watch him and explained what he was doing and why. He explained everything that looked great and things that could be a problem in the future, but didn't try to get me to address them immediately. He told me about how long he'd estimate how long it would be before they might give me a problem. Anyway what he did definitely worked. In a short while the temperature in our house dropped from 84 degrees to 73 degrees. All this rambling I'm doing is just to show why I'm highly recommending Infinity air.

Ronnie and Renee are the real deal. I have a house built in the 70's that needed an overhaul on the…read morehvac. Inside and out. The previous occupant kept dogs and cats in the house and my nose and sinuses would let me know as soon as I walked in. I called around and got estimates. Brooks fireplace and hvac is very reasonable, courteous, professional and took care of me in a very timely manner. I needed to have it done before the cold hit. They took care of me quickly and went over everything making sure I understood what needed to be done. Both Ronnie and Renee will answer your questions about the work and explain how hvac works most efficiently. You can tell from talking to Renee she has hvac in her blood. Her family is the original Brooks hvac, she and Ronnie her husband took this segment when her Dad and Mom got out of the business. So if you want generations of experience, really good work and honest people come here. Brooks fireplace and hvac is now my go to for all my hvac needs.

I bought my AC and heating unit from this place. I was oversold and it was installed incorrectly…read more They had to come out about a dozen times to fix the mistake. Once after the inside unit caught fire. Over a year later it's been one problem after the next. I had to call another company and was told they've never seen such a botched job and they were floored. I called Brooks to complain and let them know of my disappointment and was told I have no common sense by the owner's wife. She got very ugly with me for the horrible job they did. I had a right to be upset, but they cared only about themselves rather than apologize for all the inconvenience and money and time I've spent trying to use a $7,000.00 unit that's been a nightmare. At first they are very nice, but if you call them out on the job they do, they are very mean people. They even called my husband and chewed him out after I left my rating of them on a different website. Once they never showed up for a scheduled appointment because he forgot. I would keep looking for someone else if I were you. This place never was able to fix their mistake and they are unprofessional.