Prompt and fair. Up front pricing with no hidden costs. Friendly, fast service. They even hauled…read moreoff my old toilet! That was a plus!

From the owner: Is your toilet leaking? Do you have no hot water in your home? You'll be glad to know that Bossier…read moreElite Plumbing can help with all of these problems and more. We provide plumbing services in Benton, LA and the surrounding areas. Our professional plumbers are available 24/7 in case of emergencies, so no matter when your issue pops up, you can trust that we'll fix it fast.

We have used Branch Brothers Plumbing several times in the last few years. They came out, usually…read moreon the same day, accessed the problem and knew how to fix it. They all were polite and timely. I will call them anytime we have a plumbing issue.

Company was out fast and accessed the situation. Very hard to get to hot water heater in attic…read more Replaced it, workers were great, and could not have asked for a more professional job. Mike H

He said he was local to the area but he wasn't and he wanted $150 upfront to come see me and then…read moregive me a quote I thought it was quite high and I felt betrayed because he said he was local but he's really only 20 miles away if you're looking for a good plumber keep looking

Rip off !! Leaking toilet and the guy stated it was the city problem but it wasn't not the city…read more.He wanted to charge me again to come fix the toilet but he said it could be a problem in the parking lot or under the building.Which one is it ?!! A joke !!

Just want say second time I've use roto rooter I just hope you get my service guy James he had…read moreanother guy with him both were very neat clean and highly professional in both cases no mess directly explained all phases before starting work very good personality and for service well I didn't expect that level . I call ed originally thinking of old commercial when I was a kid . It went something like this ( call roto rooter that's the name and away goes troubles down the drain.) Well thats to funny but so true . Lol thanks ROTO ROOTER!

Roto Rooter SUCKS! My first appointment we agreed to an appointment Friday between 3-5 pm! I…read morereceived a call on Thursday before and was told the appointment was between 4-5 pm on that same Friday! I told the person on the phone that was not a problem because I would be home all day! On the day of the appointment they called and I had apparently walked out of the house to take trash out and missed their call! So around 3:45 I saw they had called about 20 minutes before! I called the missed number back 4 times and didn't get an answer! I called the local office and no one answered the phone! So I called the 800 number! The woman on the phone told me that since I didn't answer my call they went to the next appointment! Granted my window for the appointment had not closed yet! She began making silly bogus excuses why they wouldn't service my call! Not being disrespectful or rude I told her I didn't think she was being totally honest with me! So she hung up on me! Terrible people to do business with! STAY AWA!!!

JSP accepted a home warranty job because my wife and I haven't had a properly draining kitchen sink…read morefor months. I stayed home from work all day and they were a no-show. Appointment window was from 11-3 and I called at 2:45 to see if they were still coming. Person who answered the phone sounded like they just woke up and said they'd call the technician to see if they'd still be able to make it. No call back about anything. Just called my home warranty company to tell them to take JSP off their list because of all the bad reviews I've seen. Home warranty tried to call them and they didn't answer either.

Never showed up or called after setting up an appointment it's typical for our area of the countryread more

I love how this company (used the shreveport branch) communicates with you. They sent me a picture…read moreof the technician. They sent me a live link so I could track their vehicle when coming to my house. Everything was explained very thoroughly to me. Everything was left clean. They used shoe covers while in my home. They installed a new electric water heater, located in my attic. I am extremely satisfied with their customer service, professionalism and technical skills.

Paul and Landon had to dig deep to fix my broken sewer line, they did a great job!! the grass put…read morenice back in it's place and looks like it never was dug up. Thanks for the need and great job on this hot and humid day...

Very happy! Installed our water heater upstairs. Very reasonable price, on time, easy to deal…read morewith.

Owner, Scott NcDonald knows his stuff. His prices are very reasonable. I would recommend him to…read moreanyone. Even my own family! Good guy

The plumber was efficient and professional. Unclogged my tub in about 10 minutes…read more The manager/ owner called me to discuss my issue with the price personally. Showing that they care about their reputation. I was extremely disappointed in the commuter fee of $80. And was quoted $220 for the service making this job $300. I paid $268 in the end but I'm floored by the fact that such a simple service could cost so much.

I contracted them at first to run a scope my drain line to see exactly what was going on…read more The rep said that he was scared to run his camera down the drain stack For it could hang up The best thing he did was to bore under slab an run a new line.At first he quoted a price of $9300.00 .I paid a total of $100 dollars for the Quote.He did offer financing but at a rate of 15 to 28 percent for 24 months. I said I could contact them later.tje following day they called again asking what I'd decided. At the time of quote he said the boring would be $4000..I went an done my research an the national average is $1500 to $2500 I told them that They would have to be in the $6000!to $7000 range.He said let me see an he would call back.Which within a hour He did An that they would do it for a total of $6800 Which I agreed to but I had to pay half that day.I paid $3512 total with $112 debit card fee.He. Scheduled it for the 21 an the 22 of May.That they would call me that morning of the day they would arrive The lady said they were on there way an that I needed to have the full amount due that day after they finished.I told her that that wasn't a problem but the estimator said it would take two days.She put me on hold an. Came back an said yes I was correct.When they arrived I let them in showed them the area an the side of the house where the drain line was.I wasn't sure what direction it went ,for a fact but previous plumbers said it turned at the clean out.I then said why dont you run a clean out cable an you can hear the direction it's at. The main plumber said he had it covered so I went back to my room to stay out there way an to keep my dogs at bay.The field labor started under where the dishwasher was located at with a battery power hammer jack For 2 hours he was steadily working on it. I had a friend come over to my front door to see me an when I came out my room the house was filled with concrete dust .which is silica.I immediately went to the kitchen an seen they never covered the opening As any Plumber should do to prevent as little dust as possible.I ask him why He didn't seal the opening up.? An did he have plastic to do so, He said he had a little .So My friend an myself Covered the best we could the opening turned on the vent fans near the garage to help remove all the dust he was creating. During the time they arrived the Job boss left for almost 2 hours to rent a backhoe.an had another lady outside with a shovels half working.at 345 pm they started get there tools together to leave.The hole inside the area was wet from the pipe leaking an the smell of sewer gas was so strong ,But I opened all the windows to help vacate the fumes. The following day they arrived again at 9 am an the labor said he had to bust out more concrete.I spoke with the lead plumber an he said he had to finish up for the other company was coming to bore the hole. At 10.03 Pioneer plumbing pulls up an beginds to set up an was there to exactly 11.57 am when he pulled off.at 1.15 pm the led plumber advised me that they couldn't get the boring machine to go to the spot needed for it would hit a footing an go downwards an not come back up.He attempted to drive a 2 inch PVC pipe into on of the three different holes the made.yet only able to get it 20 ft . So he said he explained to me one thing an then the sales rep called with a different solution. He then said that he would get with plumber an the owner the following day an they would come out. after they left the house was saturated with dust an sewer gas where I couldn't breathe. I had to call ServPro to get a air scrubber to help with all the fumes an dust an also put Zep antibacterial liquid in the open wet hole an enclosed it with plastic an tape. The following morning at 11 am the owner pulls up an the estimator arrived shortly. They came in an explained that because of the wet soil from the leak they weren't able to bore.So we had to go a different route. He then said it would be a total of $13.000 Dollars to fix it properly.I told him then that I needed to figure out what I was going to do. He insisted that I contact my insurance an that they would pay.I had previously talked to my agent an the most they would pay was $1500 after my $1000 deductible.Ill not name the company.But the agent said if there was anyway possibly to pay for it myself for I had only been with them for 4 months any rate per year would go up more that what it was worth an possible they wouldn't renew me The owner said he would get back to me to decide what I wanted to do an also fill the 12!ft by 10 ft hole that was four foot deep. We had rain in the forecast for the next five days.It started that Friday night Saturday an sunday.each time filling the hole outside to the top with it also filling up the hole inside. I had to go to the hospital That Monday with a severe lung infection due to the mold that the hole had allowed into my home an didn't get out till that Wednesday. so now we have a washed out slab

Brooks is a con artist. They said our AC was covered under warranty but have no intention of…read morehonoring the warranty. On the phone they said it would be $49; however, after which they charged $95- the guy who came out literally just drew a line through it and charged more for NO WORK they claim there was nothing wrong. Besides the price flip for no work and after the fact without being informed I now have to call a REAL Air conditioning company to have it fixed because it is definitely not working. They are scammers DO NOT USE THEM!!

OverviewReviewsServicesPhotosAbout Reviews from the web…read moreAngie's List 4.6/5 20 reviews Facebook 5/5 19 votes Google review summary 4.2 (36) Google reviews All value 10 unit 6 call 5 house 5 +6 Sort by Most relevant Newest Highest Lowest Dan Wilcox Dan Wilcox Local Guide·15 reviews·18 photos 9 minutes agoNEW Horrible service. Should be reported on Ripoff.com. Cohearse customers into getting a maintenance plan to get discounts on services and or parts and is totally misleading. The techs we had come out are not well qualified to handle repairs, testing, or even talk with folks correctly. I gave them 289.00 for a contract and have gotten nothing out of it. My wife and I feel like we should report to BBB. But posting in places like this and telling everyone to steer away is more effective. Recently we had a leak on outside coil, they never offered to repair only wanted to replace. The price to replace was outrageous. I called another HVAC company, the coil was easily repaired and all is running efficiently. I wasted so much money with this company. Now since this review has been posted here and on other formats, they have been calling. Excuses are not results and I don't need to hear any of those. If they want the complaint rectified, send out an apology letter with a refund of the cost of the service contract. You had is over a chopping block with the irresponsible service and responses to our issue. Now that the public can read our concerns we have the sword. In this day and age of no loyalty, laziness and price gouging Brooks should needs to be aware, they have lost a customer for life. You have our address your welcome to send the refund to that.