I just installed a 3ton Rheem ac system in my home. After shopping around I felt most comfortable…read morewith cool running air to do the job. The crew sent to my home was professional and courteous. The whole process from first call to install date took less than a week. Highly recommend!!!

I contacted this company to come and service our unit at our office back around the end of July…read more2020. They sent out a tech, who "serviced" the unit and reported to his boss that the unit was leaking at the service valve and he repaired it along with refilling the R-22. He did not explain to me what was the actual problem nor what he did to fix it. He just came back in the office to collect the payment for services rendered and to check if the air was blowing cold. The air blew fine for a few days and then returned to only blowing out hot air. My duties have me in and out of the office at all times and it was not until a few days later that I was able to have a chance to call their office and report that the unit was not working, blowing cold air. This is when I got a chance to speak with the "Boss." Not sure if I have the name correct but I believe it is Rolly or Romie. The conversation with him was less then productive and brimming with an unprofessional, aggressive, bully-like attitude that I had taken too long to call him about the "work" that was supposedly done. Pictures were taken and sent to me and he assured me that his tech did what the invoice stated was done and the fault lay with the unit itself being old and in need of being replaced. I had originally dealt with a sales rep named Walter who was professional, humble, and informative. He even sent proposals for options to replace the unit. When I asked to speak with Walter, instead of having to be spoken to as if I was the target of the school yard "bully," I was lied to and told that it was his off day when in fact, I had found out later, Walter had quit working for this company. I followed up with emails and only received more excuses and blame on the units age and that the tech would come out and check the unit again but, if he found any new issues we would be charged again for the service call and cost of repairs, if any. A family friend advised me that he, in fact, was a hvac tech and that he would come by and check the unit out. In short, he came out and looked the unit over and to my surprise found a leak, on of all things, the service valve and that the unit had no refrigerant. He made a video showing the leak, and showing that he did replace the valve and refilled the R-22. The air began to blow cold again and has been blowing cold since. He also discovered another leak that was also repaired with a quick weld. So if he found all these things, my question was, what did the Cool Running Air tech really do to my unit? Why did he not see the same leak that needed to be welded when he was working on the unit? I emailed Cool Running Air about this new revelation and the fact that the service valve was actually fixed this time and offered to send the videos I was provided. That email was sent on 8/12/20. As of the date of this writing, I have not received a response in any form. In closing, my soliloquy is to point out, in my opinion and first time experience with this "company," that they are dishonest and only concerned with praying on the lack of knowledge people have with hvac so that they can sell people like me new units. I would not recommend using this company unless you want to be strong armed into buying a new unit for your office space or your home. I usually do not write reviews, especially bad ones, but these guys left a real bad taste in my mouth and I had to share this experience with everyone to save someone from making the same mistake I made. Tony D Apex Turnkey Construction LLC

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

Air Cooling was recommended by friend…read more Absolutely amazing service! This family-owned AC business was professional, honest, and incredibly responsive. They showed up on time, explained everything clearly, and had our system running perfectly in no time. It's rare to find this level of care and customer service these days. Highly recommend supporting this great local company! A++ Experience!!!

We had someone named Ryan come by to help us with a noise coming from our brand new AC unit (the…read moreperson that installed it was busy and in the meantime we wanted another opinion from another company). Ryan was one of the most professional people I have ever encountered. Not even joking, WOW. He was so knowledgeable and so extensive with his explanations. It sounded like he took some sort of advanced AC science program because he was so thorough. He spent about 40mins with his diagnostic and it was beyond anything I could have imagined. Thanks to Ryan I was able to get the other company to rectify their work without charging me. If it wasn't for Ryan and this company coming out and helping me I would have probably ended up paying upwards of $3k after already spending $3500. If you need any AC work don't look anywhere else. These are the type of honest people you know you can count on. I will definitely be contacting them for any future AC work.

James from Air 1 Air Conditioning Services is awesome! We had air conditioning concerns last night…read moreat 630pm and he was at our front door this morning! He shared helpful information regarding how to properly care for our unit to better our living conditions in our home here in this Miami humidity and heat! The value of his service was great - Respectful and full of information! Extremely glad we reached out to James and didn't look else where! If you need air conditioning care in your home, I HIGHLY recommend Air 1 Air Conditioning Services! You will not regret it !

I own a restaurant downtown Miami.. needed an emergency service since my AC was leaking water all…read moreover the place. Volar AC showed up within an hour, and apparently my coils were completely blocked, these guys are not a joke the pulled the entire coils from the AC and got them clean as you can see in the pictures attached, I waited few days to post this to review to make sure problem was solved. No water dripping anymore and my AC cools down much better! Highly recommend! Professional, puncture, and great communication!

I want to begin by pointing out that my impression of both Volar AC, and the company they…read moresubcontracted to do the work (Moses Express HVAC) both were honest, professional, and fair in their dealings. I don't believe either of these companies falls under the typical stereotype of "crooks" so common in the AC Duct cleaning industry, but there is a reason I docked this review by 1-star. In hindsight, I would chalk-up the inconvenience to a miscommunication between myself and Volar AC, and subsequently Volar AC and their subcontractor Moses AC My parent's AC had not been cleaned in ages and required a deep, deep clean to even make a dent. During my online chat with Volar AC, I explained the situation and was given a quote. To Volar's credit, they were the fastest to respond to my post, the fastest to provide a quote, and the fastest to show up by offering to work on Sunday. When Volar's sub-contracted technician showed-up (Moses AC), they were prepared to do the job they were specifically contracted for, without consideration for discussing the deeper clean that was actually needed. They did offer to up-sell the installation of a UV light and Mold Treatment, I declined because there was too great a gap between my expectations and the service provided. It is my opinion that there was a disconnect across the communication channel regarding what the needs of the job actually were, and what was ultimately subcontracted by my subcontractor to Moses AC (part of that is on me). The reason I hired this service was because I had dirty air ducts, dirty grills and dirty air conditioning coil. After this service was completed and paid for, I still had dirty air ducts, cleaner grills, and dirty air conditioning coil. The pictures speak for themselves- this is what my ducts and coil looked like AFTER the cleaning service. Overall, my recommendation would be to take the time to meet with the AC company when they go to your home and do the free inspection. I think that because we did this so quickly to setup the service we missed a step, so part of that is definitely on me. If you're looking for honest professional people, I do recommend them- just make sure you take the time to discuss the project scope in advance to ensure your expectations are met.

Our A/C stopped cooling our house earlier this evening. I called Unitech Air and the owner himself…read moreresponded to the service call in less than 20 minutes (After hours/9PM on a Tuesday). After a quick diagnosis, a part was replaced, our A/C System was topped off/charged and we were enjoying the nice A/C again!

Harold is very knowledgeable. He is an honest and reliable hvac guy. We are so thankful for his…read moreservice after using several companies that charged too much and didn't know what they were doing. We've used Harold for a few years now and highly recommend.

Great service by Jorge and his team. Performed three maintenances on my different properties and…read moreexceeded expectations. Arrived on time and communicated throughout the process. Will use again next time!

Our AC filled the drain pan with water on the Saturday morning of a holiday weekend, All Day…read moreCooling was over within hours. The condensor was dirty & clogged, but without removal the owner was able to clean it well enough to get it functioning well enough to limp through the weekend set at 75 degrees. Showed up promptly the next weekday with a team of 3, finished the complete repair in about 2 1/2 hours for a fair price, and were very courteous- highly recommend.

My AC was laboring and I became concerned it might quit. I called Tasco and forwarded a photo of my…read moreexternal coils. They immediately called me back with a competitive and transparent price and time availability of technician. This occurred within 45 min of my initial call. I left my office to meet the technician at my apartment on Brickell who arrived within 15 minutes of his estimated time. He was a consummate professional and courteous. I learned a lot from watching him and after this experience will ensure to be proactive in using Tasco to maintain my AC unit. DCML

Recommended by my condo to fix a leak in my shower, I am sorry I ever used them. After a long…read moredelay "waiting for a part", they did a horrible job. After charging $1500 for parts and labor, they left my shower with two non working heads (they never even checked before leaving). The knob on the new piece immediately fell off the next day, and I had to have someone repair their shoddy work. In addition, I had them change a kitchen faucet. They did that, but left the pressure so high I get soaked from the backsplash (I later leaned to adjust the valves below the sink, and that fixed the issue). But it speaks volumes about their work! Unprofessional to the core! I'd recommend, run don't walk, to another plumbing company. I have shared my dissatisfaction with management, and hopefully they will consider another company to recommend when an owner has an issue. Amazing a company like this is still in business!