fitness 500 is a great gym, from the beginner to the IFBB this is the gym to visit. In the summer…read moreit can be a bit crowded but I'll always get my workout in. I highly recommend visiting Fitness 500 to any one visiting the cape or a local looking for a gym.

As a long time member, Fitness 500 periodically has staffing issues when the employee that opens up…read morethe gym at 5:00 am or 6:00 am (weekend) does not show up. This leaves a dozen+ members waiting in the parking lot guessing when the doors will open or if they should go home. And honestly, things happen it's about how a business handles them that tells the story. That is where this review starts... For the 2nd time this month the person opening the gym no showed. Instead of Fitness 500 using this as an opportunity to go above and beyond or wow members they instead get defensive, testy, and full of excuses. The manager, 'L' may be a fine personal trainer but needs to spend more time learning how to speak to the public when such situations arise (this coming from a career executive who cringes when I read 'L's' emails other members share with me). Heaven forbid Fitness 500 would credit dedicated early morning members, but a simple stand at the door the next morning and proactively apologize would go a long way. Send an email, facebook post, or do something PROACTIVELY to acknowledge the frustration instead of waiting on members to contact you upset. Imagine if you wrote an email to Fitness 500 with your frustration and the next time you came in they said grab a drink from the cooler 'on us' for your trouble. THAT is customer service. THAT is wowing your customers, THAT is something memorable that members share with other members instead of people pissed off talking trash to one another about how poor Fitness 500 customer service is. And lastly.. when the owner gets involved, STOP yelling at members. Multiple members have shared this. We WANT Fitness 500 to be successful. WE WANT to have a fun gym community. Fitness 500 has every opportunity to come out shining in a unfortunate situation that seems to be reoccurring. But fails to do so each time and instead puts down members encouraging them to cancel. Nice!

NICE CLEAN UP from the old Centerville fitness (although they kept some of the skanky…read moreequipment...). Lovely staff. I listened in on some of the trainers... not too impressed. Definitely cookie cutter folks NOT trained in dealing with aging populations (even though that is the demographic for the area) or females, but hey they need a job and are very nice. Some mirrors need replacing. And Gabriel at the front desk is a TRUE Professional and darling of human.

$20 for a day pass and the person at the front desk didn't care to show me around. There were lots…read moreof machines to choose from and the place was clean, but the music was WAY too loud for my taste.

Was seeking a Sunday AM spin class. Kahlil set me up. Super friendly and super accommodating. The…read moregym is small but has all you need for a great workout. The spin room is spacious but the bikes are old. My bike was rusty and thus I was unable to adjust the handlebars to my height. The teacher was super friendly. The music was not to my liking. If you want a high energy, no nonsense spin class, look elsewhere. If you want a social spin class and music is not a high priority, jump in.

Not super big, nice ppl, has the basics, basically attached to the hotel…read moreNot good enough for a $20 one day pass

It was great when I was a paying customer. I have tried getting a hold to reinstate our account…read morethis year and their customer service is really poor. Multiple unreturned emails. Moving on to the gym next door instead.

Oh my, what a workout! I've had drastic changes physically and mentally in only a couple of months…read more Not only that but it's a lot of fun! The staff is outstanding, attentive and knowledgable.

Visiting from out of town. Much of their equipment (treadmills) needed service…read more The restroom are disgusting. It doesn't seem like they continous cleaning throughout the day. There aren't much options in the area so I guess you get what you get and you don't get upset.

I recently signed my teen daughter up for a black card membership and the young man helping us (…read moreperhaps Gio?) was above and beyond nice. I appreciate that the atmosphere really is judgement free and I made it a point to really explain the importance of that to her. Because of her age I am having to stay to chaperone, and not able workout yet( going to PT for recent surgery) Today I did get the black card membership for myself while visiting the Mashpee location. It makes sense to be able to access the comfy sitting area and other amenities while waiting for her to work out. In a few weeks I should be able to start low impact stuff, and even if I only use the massage chairs it is still a deal. Overall the price and friendly staff are a huge selling point. I previously had a membership at a different gym closer to home and it was way overpriced and not very friendly.

Perfect place to work out, sauna, and a swim. I feel refreshed and ready to start my day. Totally…read morerecommend. Bonus; have lunch or play a game of golf and ...... enjoy a show at the Melody Tent, directly across the street.

owner of the gym is very professional and the gym is always clean and well put together.read more

What a difference time and trying different hours makes. I'm always impressed with how fit retirees…read moreand almost retirees are on the Cape. Fitness studios fill up and have cult followings. I also have a soft spot for women owned small businesses. A year later, now that I'm a local, I'm giving it a second chance. No, it isn't F45. Not close. But it does the trick. The owner is lovely and tries hard to keep stubborn clients that know it all safe and enjoying a good workout. I can't see the women in the Cape Cod area. Don't frighten me - some do! You can't guide them if they're doing something that could hurt them because these women know it all and want to do it their way. But the trainers here know how to keep them safe! (despite their hardest intentions to kill themselves, because some of them really wanna show that they are fit! really!)

Studio X has lots of different classes and the staff is super fun to workout with…read more The trainers have years of experience and knowledge for young and older athletes. Spinning Rowing Barre Strength X Aerobics Pilate Boxing Zumba Pump X The cycle room has 22 brand new Schwinn Z bikes that are awesome. Complimentary towels There always something fun going on with monthly contests and nutritional information. Very reasonable monthly fee that allows you to take all the classes you want. Or just sign up for a spin membership. Try it out. Your first class is free.

Did the 6 week mini membership and I was hooked. Best gym I've ever been a member of. I can't say…read moreenough GREAT things about Quench!

I've been a member at many gyms. This is the only gym that I look forward to going and that is…read morebecause of the way it is run. The employees are helpful, upbeat and feel like family. Everyone is supportive and want you to succeed. The owner Jillian obviously had a vision for a supportive, fun and effective gym for women and she created it!!

Received a warm greeting from Manager Erin She showed me…read morearound. She was super enthusiastic. I felt really comfortable in this small gym. Clean,accessible, its got all that I want. Excited to be a new member!

After a year at Anytime Fitness, I decided to end my membership and switch gyms. The facility is…read moresmall, and understaffed. I notified the gym that I'd like to cancel, and they informed me I'd have to come into the gym to do so. I blocked out a morning to sign paperwork and pay whatever fees necessary. The boy who helped me had to make several phone calls to his boss to figure out how to properly handle closing out the membership. Which is why, before I left the gym that day, I asked several times if he needed anything else from me (money, signatures). He said I was "all set" so I left. He TEXTED me two days later to say I owed more money due to a '30 day notice' policy that he had NEVER mentioned before. I was confused and texted back that I had already paid what I was told I owed. He responded that I would be charged for another month after cancellation. IN WHAT WORLD DOES THIS MAKE SENSE? I understand every business has rules, but as I said I got confirmation several times that I had paid everything due and the account was closed. They've since reported me to the credit bureau I'm a broke, busy college student but I made time and set aside money to make sure I could pay them everything I owed in full. Just for them to text me 2 days later with some bs and now this. The gym is small, understaffed, and dirty to begin with. Even if I hadn't of had this awful experience I wouldn't recommend this gym to anyone. I guess their inability to keep clientele is affecting their financial situation otherwise they probably wouldn't be harassing people who used to go to their gym for 'cancellation fees'? Take your business elsewhere!