$20 for a day pass and the person at the front desk didn't care to show me around. There were lots…read moreof machines to choose from and the place was clean, but the music was WAY too loud for my taste.

NICE CLEAN UP from the old Centerville fitness (although they kept some of the skanky…read moreequipment...). Lovely staff. I listened in on some of the trainers... not too impressed. Definitely cookie cutter folks NOT trained in dealing with aging populations (even though that is the demographic for the area) or females, but hey they need a job and are very nice. Some mirrors need replacing. And Gabriel at the front desk is a TRUE Professional and darling of human.

It was great when I was a paying customer. I have tried getting a hold to reinstate our account…read morethis year and their customer service is really poor. Multiple unreturned emails. Moving on to the gym next door instead.

Oh my, what a workout! I've had drastic changes physically and mentally in only a couple of months…read more Not only that but it's a lot of fun! The staff is outstanding, attentive and knowledgable.

Did the 6 week mini membership and I was hooked. Best gym I've ever been a member of. I can't say…read moreenough GREAT things about Quench!

I've been a member at many gyms. This is the only gym that I look forward to going and that is…read morebecause of the way it is run. The employees are helpful, upbeat and feel like family. Everyone is supportive and want you to succeed. The owner Jillian obviously had a vision for a supportive, fun and effective gym for women and she created it!!

fitness 500 is a great gym, from the beginner to the IFBB this is the gym to visit. In the summer…read moreit can be a bit crowded but I'll always get my workout in. I highly recommend visiting Fitness 500 to any one visiting the cape or a local looking for a gym.

As a long time member, Fitness 500 periodically has staffing issues when the employee that opens up…read morethe gym at 5:00 am or 6:00 am (weekend) does not show up. This leaves a dozen+ members waiting in the parking lot guessing when the doors will open or if they should go home. And honestly, things happen it's about how a business handles them that tells the story. That is where this review starts... For the 2nd time this month the person opening the gym no showed. Instead of Fitness 500 using this as an opportunity to go above and beyond or wow members they instead get defensive, testy, and full of excuses. The manager, 'L' may be a fine personal trainer but needs to spend more time learning how to speak to the public when such situations arise (this coming from a career executive who cringes when I read 'L's' emails other members share with me). Heaven forbid Fitness 500 would credit dedicated early morning members, but a simple stand at the door the next morning and proactively apologize would go a long way. Send an email, facebook post, or do something PROACTIVELY to acknowledge the frustration instead of waiting on members to contact you upset. Imagine if you wrote an email to Fitness 500 with your frustration and the next time you came in they said grab a drink from the cooler 'on us' for your trouble. THAT is customer service. THAT is wowing your customers, THAT is something memorable that members share with other members instead of people pissed off talking trash to one another about how poor Fitness 500 customer service is. And lastly.. when the owner gets involved, STOP yelling at members. Multiple members have shared this. We WANT Fitness 500 to be successful. WE WANT to have a fun gym community. Fitness 500 has every opportunity to come out shining in a unfortunate situation that seems to be reoccurring. But fails to do so each time and instead puts down members encouraging them to cancel. Nice!

Visiting from out of town. Much of their equipment (treadmills) needed service…read more The restroom are disgusting. It doesn't seem like they continous cleaning throughout the day. There aren't much options in the area so I guess you get what you get and you don't get upset.

I recently signed my teen daughter up for a black card membership and the young man helping us (…read moreperhaps Gio?) was above and beyond nice. I appreciate that the atmosphere really is judgement free and I made it a point to really explain the importance of that to her. Because of her age I am having to stay to chaperone, and not able workout yet( going to PT for recent surgery) Today I did get the black card membership for myself while visiting the Mashpee location. It makes sense to be able to access the comfy sitting area and other amenities while waiting for her to work out. In a few weeks I should be able to start low impact stuff, and even if I only use the massage chairs it is still a deal. Overall the price and friendly staff are a huge selling point. I previously had a membership at a different gym closer to home and it was way overpriced and not very friendly.

Beautiful facility, but something is odd about the staff and management interactions. Waste of…read moretime, except for classes with Alex. So much potential in this place, but overall disappointing.

My 13 yr old has been attending ninja & boxing class at Forte for years. Its a beautiful gym…read morespace, great instructors, and the perfect way for kids to get their energy out on these cold, dark winter on cape cod. I'm especially impressed with the boxing classes. Coach Jon is amazing with the kids. He pushes the kids to strive & be their best...and hes hilarious. This has been a huge confidence booster for my son. love it!!

Perfect place to work out, sauna, and a swim. I feel refreshed and ready to start my day. Totally…read morerecommend. Bonus; have lunch or play a game of golf and ...... enjoy a show at the Melody Tent, directly across the street.

Outstanding club in every aspect that could possibly be important to a member…read more For starters, and what's most important to me, is customer service. Starting with the owner, Paul. My first time meeting him was punctuated by a HUGE warm welcome and a genuine thank-you for retaining my membership as long as I have, especially through pandemic challenges. The talented staff this man has assembled at this facility sets a standard of excellence that I've never seen at any fitness center or sports club. Secondly, the Club Manager and my personal fitness trainer, Jonathan Kreutz. Started working with John about 3 months and the progress I've made with my physically fitness is nothing short of amazing. Aside from losing 20 pounds, I am the fittest I've been in almost twelve years. Jon's approach to my fitness is tailored to my specific goals and he is always spot-on in terms of balancing safety with breaking through ceilings of strength. Everything he explains to me is in language I understand. He sets a bar for personal training that no other can measure up to; he IS THAT GOOD!!! Holds me accountable for food intake, regularity of gym visits, and does it all with the perfect blend of kindness and seriousness that could not work better for me. I cannot say enough about the value I feel I have received on the money I've spent on his VERY reasonably priced 4-visit training packages. Thirdly, the ancillary staff. Harrison is probably the strongest reason for my return to the gym after having a dormant membership for several months through the pandemic. He handled my concerns and questions on returning to the club with the utmost care, kindness and respect. I've told him myself that he is the front-line reason why I returned to the gym and did not terminate my membership after having been a gym "donor" for far too long. I would be remiss not to also mention the legendary customer service provided by Patricia. Her warmth and kindness make me feel like family at Atlantis; and, the physical fitness she displays as a middle aged woman is a remarkable power of example. Simply awesome! Lastly, the facility itself. The pool is always treated, always clean, and always the perfect temperature. No doubt that fitness centers have suffered enormous loss of income through pandemic times. This facility never dropped in standards for cleanliness. It is encouraging to see that almost every week over the past few months of COVID "recession" I've noticed more and more improvements and investments in general upkeep. Keep on keeping on Atlantis!! Best value on Cape for your money in investing in your fitness. Hands-down, without a doubt.

I've workout out my whole life (40+ years) and this is hands down my favorite gym. Be prepared, you…read morewon't find lines of cardio equipment, but rather a focus on individual training that comes with the daily workouts that gets you the results you want. Ross gets you set-up and is incredibly knowledgable. He helps modify exercises and address any injuries. Originally, we came to him via my 12 year-olds hockey instructor to help rehab after knee surgery and get ready for the season. Then, my whole family of 6 decided to workout together and it is a highlight of our summer. We range in age from 6 to 40+ and it's appropriate & fun for all of us. My boys get their pre-season sports and agility training.

What a difference time and trying different hours makes. I'm always impressed with how fit retirees…read moreand almost retirees are on the Cape. Fitness studios fill up and have cult followings. I also have a soft spot for women owned small businesses. A year later, now that I'm a local, I'm giving it a second chance. No, it isn't F45. Not close. But it does the trick. The owner is lovely and tries hard to keep stubborn clients that know it all safe and enjoying a good workout. I can't see the women in the Cape Cod area. Don't frighten me - some do! You can't guide them if they're doing something that could hurt them because these women know it all and want to do it their way. But the trainers here know how to keep them safe! (despite their hardest intentions to kill themselves, because some of them really wanna show that they are fit! really!)

Studio X has lots of different classes and the staff is super fun to workout with…read more The trainers have years of experience and knowledge for young and older athletes. Spinning Rowing Barre Strength X Aerobics Pilate Boxing Zumba Pump X The cycle room has 22 brand new Schwinn Z bikes that are awesome. Complimentary towels There always something fun going on with monthly contests and nutritional information. Very reasonable monthly fee that allows you to take all the classes you want. Or just sign up for a spin membership. Try it out. Your first class is free.