1. Centerville Family Practice

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Dayton, OH

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Centerville Family Practice

3.0 (2 reviews)
Closed • Closed

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Cleveland Clinic

Cleveland Clinic

4.0(8 reviews)
3.1 mi

When I went here for the first time, I was impressed by the staff and their quick scheduling. So…read moremuch so, that I was willing to overlook the incredibly strong odor of urine. However, they have lost my business and the business of my friends/family after my most recent interaction. My cat has a condition that causes crystals in his bladder to form if he doesn't eat a special diet. This food is considered a prescription and needs to be refilled my the vet each time I order it. I received a phone call saying they could not refill the prescription because they hadn't seen my cat in over a year. They tell me this last minute, when my cat could quite literally die if he doesn't eat this food which I'm trying to order because it is almost out. I have recently moved cities and didn't think to find a vet yet. So after refusing to make an exception even though it was their failure to inform me I needed to make appointments yearly, I spent an hour on the phone frantically trying to find a vet with a last minute opening to prescribe the food. Horrible customer service that literally put my cats life at risk.

We just bought a puppy last weekend (Shar Pei/Cocker mix) and wouldn't have taken him anywhere…read moreelse, this is the best vet in the area hands down! The staff are amazing and treat you like family instead of a customer and Dr. Emily is wonderful, can't say enough about her! We wanted to make sure we're doing everything right with our pup and she was patient and took lots of time answering our many questions, she treated our dog like it was her own, very loving care all the way around. If you have any kind of pet that you care about, take them here for their care!

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Centerville Family Practice - familydr - Updated October 2026

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