Professional and caring practice. Dr. Herman was kind and very patient with me through the entire…read moreexperience of removing a lodged kidney stone. I felt cared for and important. His entire staff made the whole process better.

WORST PRACTICE EVER! DO NOT GO HERE! I wish I could give…read morethis zero stars! I went in a month ago to get something to help me pass a kidney stone I knew I had (I've had 5 of them previous to this one), however Dr. Herman wanted me to get a CT scan and didn't even bother to perform an exam on me so it was pretty much pointless for me to go in in the first place. He said his staff would send in an RX for the CT asap and so I waited for them to send it off and then left. Well two days later, just as I expected, I passed the stone in my home without any meds, which was the most painful thing ever. I didn't even bother telling the office because they are useless, but I figured I would still get the CT so I could see if I had any more. Well a month and a week later, I get a call form the hospital saying they JUST received the notice that I needed a CT ASAP, however, there was no script attached to perform it and I would need the doctor to send over the actual script. WHAT IDIOTS?! Please save yourself the head ache and money and find someone, anyone better than this poor excuse of a doctor. Sincerely, a very angry ex patient.

I have never received better care from any doctor. Dr. Rach really impressed me with his due…read morediligence, willingness to spend time with a patient, and exhibiting a genuine interest in trying to find a solution to a problem. I went to his office on the recommendation of a friend, and was quite leery upon arrival due to the state of the town and the office (this was the dirtiest bathroom I've experienced in a healthcare setting, and of course the Mom Valley isn't a beacon of economic vitality by any means). However, as soon as I met with the Doctor, I realized he was fully engaged in my issue and was intently hunting for a diagnosis. My appointment was late in the day and he had squeezed me in, but he treated me like I was family. I was there for about 2 hrs and started to get antsy after an hour and a few brief consultations. Finally, at about hour 1.5, Dr Rach parades in with all of my medical history and ultrasound records ready to troubleshoot!! Mind you, I had not provided the information for my previous ultrasounds or doctor visits because frankly, I don't know where I had been since I'm new to this area. He spent all that time to look up this information on my behalf, analyzed it, studied me, then evaluated it! Who does that anymore?! I didn't leave until 6:30 pm. This doctor spent a lot of time trying to help me - he even stayed late into the evening. I don't know anything about medical school or what makes one doctor better than another, but I do believe that a doctor who is committed to solving a patient's problem is a damn good doctor. I've never had a doctor be this intent and scientific and committed. I highly recommend this guy. He will take care of you.

From the owner: As the second-largest and fastest-growing healthcare profession in the world, chiropractic has…read moreapproximately 95,000 practicing doctors. While founded in the U.S. in 1895 as a profession, therapeutic spinal manipulation has existed for more than 2,500 years.

Dr Jay Herman is awesome! A Direct, no frills practice…read more I am confident in his diagnosis. He is informative,he takes the time, to make sure you understand, what is happening & your options. The staff is very friendly & helpful . His office is just inside the door at St. Clair hospital. No elevators to negotiate. He draws his own blood samples! Almost unheard of today!!. Never a long wait. Almost like a close relative . I wouldn't go anywhere else. If you want the truth from an educated Compassionate dr. You have found him. The office is spotless clean. Dr. Herman is a hands on Physcian. No ups or extras. In house lab work saves going to & parking elsewhere! That's a big plus to me! He is a healer. His surgical skills & bed side manor Are reassuring, made me feel confident in my choices .

WORST PRACTICE EVER! DO NOT GO HERE! I wish I could give…read morethis zero stars! I went in a month ago to get something to help me pass a kidney stone I knew I had (I've had 5 of them previous to this one), however Dr. Herman wanted me to get a CT scan and didn't even bother to perform an exam on me so it was pretty much pointless for me to go in in the first place. He said his staff would send in an RX for the CT asap and so I waited for them to send it off and then left. Well two days later, just as I expected, I passed the stone in my home without any meds, which was the most painful thing ever. I didn't even bother telling the office because they are useless, but I figured I would still get the CT so I could see if I had any more. Well a month and a week later, I get a call form the hospital saying they JUST received the notice that I needed a CT ASAP, however, there was no script attached to perform it and I would need the doctor to send over the actual script. WHAT IDIOTS?! Please save yourself the head ache and money and find someone, anyone better than this poor excuse of a doctor. Sincerely, a very angry ex patient.

The Day SUA 's Front Desk Went Full Circus Mode…read more Suburban Urologic Associates: Solid doctors -- front office chaos that ruins the whole experience. The urologists themselves? No complaints. They're professional, competent, and doing their jobs. The front desk, however, is a full-blown circus. My first call was answered by someone I'll politely call "Tattoo Sally." She hung up before I could finish my sentence. When I called back and asked for her manager, she didn't transfer me to a manager -- she passed me to another member of the Two Bad Crew, same attitude, same energy. Eventually I reached the actual manager, who didn't apologize, didn't correct anything, and basically condoned the behavior. Since then, they've canceled two of my scheduled appointments with no explanation. At this point, it's obvious the front office team wants me to take my business elsewhere. No problem. I will. The doctors are fine, but the staff? They're running that office like a backstage tattoo parlor, not a medical facility.

I have been trying to reach the scheduler for 3 days, as she does not have a voice mail box. When I…read morecalled the front desk to leave a message, they had the audacity to tell me to be sure an answer the call on the first attempt. It's OK for me to spend 3 days wasting my time, but not the schedulers.

Nobody wants to be referred for a diagnostic mammogram. This means you are having some type of…read moreproblem and, unlike a normal screening mammogram, you are starting from a place of being extremely scared. I live much closer to the Magee imaging location in Pleasant Hills, but the first available appointment I was offered was here at Passavant so of course I took it. The staff here knows you are having a rough day and treats you with absolute kindness and professionalism. Although I had filled out detailed paperwork in advance, the radiologist sat down with me to talk through it before doing my imaging to make sure she understood my problem and concerns fully. I did not feel remotely rushed. It was explained to me that if I needed any additional imaging to zero in on a problem, they would be doing it before I left, and everything would be read and explained to me then and there. This is exactly what you want and need in this situation. I was very fortunate to have a good result today and the radiologist took me into a private room so the doctor who read the imaging could talk with me. Again I did not feel rushed as we discussed the issue, my results and next steps. The doctor could see that I was very scared and emotional and held my hand while sharing the news, and gave me a hug as I left. I felt so compassionately cared for as a whole person, not just a patient. I'm sure these professionals are dealing with a wide variety of situations daily and I know from having my own family in the medical profession that this takes a toll over time. I appreciate them doing what they do in such a kind, thorough and professional manner.

This location of Magee-Womens Imaging is located inside UPMC Passavant Hospital in McCandless…read moreTownship. Here, I had an appointment for my first-ever mammogram, and the two employees provided me with highly professional service. Upon my arrival at the main entrance to the hospital, I used my cell phone to call a phone number to check in with the registration desk. The registration employee kindly gave me directions for navigating through the hospital to her office. She then gave me a registration form to fill out. Within a few minutes, she walked me to another room to change out of my shirt and to put on a gown. (Make sure to wear a two-piece outfit and to not wear any powder, lotion, or deodorant.) The second employee performed the mammogram. She also had a very kind personality. I had no idea how to position my body in the mammogram machine. The mammogram felt physically painful, and initially I pulled my body away, but the employee very patiently repositioned me to ensure that the images turned out well. Tip: For me, leaning to the right or left and grabbing onto handles helped me to not pop out of the machine. A radiologist should read my mammogram images in 7-10 business days. The results will be sent to me both online and through the mail. Sometimes patients must return for additional testing if a "technical recall" occurs and additional views are needed. I hope that my first set of images are good enough that I do not have to return again until next year!