If you go in for your preventative, yearly physical and they make any adjustments to your meds…read more.. they will code it so you have to pay out of pocket. Other Dartmouth Health locations do not do this. Complete money grab and passes cost to the consumer.

I went to the Concord podiatry location for help with a foot problem. The doctor was dismissive of…read moremy issue and essentially ignored questions about alternative treatments. In a rush he spilled the contents of a sterilized package on the floor, and left them there during my brief treatment. He was brusque and rushed, and seemingly impatient to conclude the visit. Certainly not what I expected of the D-H organization.

This place violated my loved one's rights. They over medicated my loved one to a serious life…read morealtering state. There doctors are not board certified. Cathy in there legal department throws threats around. I would trust this place with my Dog.

I am 74 years old and I was a patient at this horror place when I was 13. They were cockroaches in…read moreour food I saw an epileptic girl left on the floor during a seizure and the staff was downright cruel.

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.

Nursing care sparse: rare bed change, tough to get drinking water. My husband's room did not have…read morehot water and in 17 days, he only got warm water to wash up with 2 times! Two med errors that I know of. Nurse admitted she forgot my husband's blood pressure medication. He was a fresh MI and it was a routine morning med! The second error I caught as he hadn't gotten his morning meds as of 11:00. I asked about it and the physician assistant from cardiology was considering raising the dose of his blood pressure medication due to high readings, The communication with the cardiothoracic team was a total clown show! We got multiple dates and times for his surgery several times a day. His after care in ICU was a much better experience but I truly can't recommend CMC in any way.

I was recently a patient on the 3rd floor east. I was recovering from a spinal surgery. The care I…read morereceived from all of the staff was excellent. Everyone was friendly, helpful and quick to respond to a cry for help. The hospital is immaculate and kept clean by a staff of friendly custodians who take time to ask how you, the patient, are doing. The food was not great, but who expects great food at a hospital. The beds were not comfortable. For these reasons I give the hospital a 4. Thanks for taking care of me during a hard time in my life!

I mean this place is good at what they do the only thing I can say is waiting to see a month or…read moremore to see a doctor about test results. That's a bit crazy to make someone wait that long. But other than that the people i have come in contact with are great.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Michael is a great listener, wise and well studied. It is clear he has done his homework and…read morecollaborated with other progressive health professionals. He is willing to look outside the box and we really need that around here! He has a lovely, conveniently located space in downtown Concord. I appreciated the free parking out back!

From the owner: Qaly Wellness is a superior wellness and functional clinic in Concord, New Hampshire. Here, Marie…read moreLord, NP-C, and Michael Fanaras, PharmD, take an integrative, holistic, natural, patient-centered approach to wellness and caring for patients in a welcoming, comfortable setting. They customize each treatment plan to a patient's unique needs.  Qaly Wellness offers clients an exceptional health and wellness experience. The practice provides in-house prescriptions and treatments developed using a compounding lab, conveniently cutting out the process of a traditional pharmacy. Qaly Wellness is a one-stop shop with the option to mail medicines directly to a patient's home. Qaly Wellness provides comprehensive men's and women's health care, sexual health, lifestyle and integrative medicine, low-dose naltrexone, and much more. The practice provides Botox®, dermal fillers, vitamin injections, HRT, TRT, and hormone test kits for men and women. Additional service options include natural supplement optimization, nutrient therapy, lipotropic injections, vitamin shots, teeth whitening, and hair loss treatments utilizing/ including topical hair restoration solutions and platelet-rich plasma (PRP) injections.  The practice collaborates with multiple healthcare professionals when caring for patients. The providers are in-house, with telehealth options available...

I think people fail to realize how hard it is to have a facility such as this one, and I think they…read moredo a good job. They have caring caregivers. Of course, nothing is perfect, but people who trash long-term care facilities are the ones who don't want to bother with their loved ones.

From the owner: Lakeview NeuroRehabilitation Center in New Hampshire provides community-integrated transitional and…read morelong-term supported living environments for adults (18 and older) with neurobehavioral challenges. Our greater goal is to empower people to live fully, realize their goals, and engage thoroughly in their home lives and communities. These supported living environments allow an individual to interact regularly within the local community, to gain increased independence with the support of a continuum of care, and to recover or progress more quickly. Lakeview's person-centered approach supports the individual's ability to live at his or her highest level of independence within the least restrictive environment, with many participants progressing to functional independence and supported or competitive employment..

Introductory meeting - It was great; loved that I didn't feel rushed, even though I had several…read moreissues to consider! Anna was thorough and went out of her way to be helpful! Others in office were also friendly and kind.

Called to get a berry small amount of help This morning. Probably one or 2 emails of work would…read moretake the nurse prac. to help. they don't help. I pay sooooooo much $$$$$$ for NO help. Medicine dealers drug!!!! Dealer

This hospital has more patients than it can handle but I commend the job they are doing. They have…read morelined the ER hallways with beds and chairs which isn't ideal, but allows them to keep seeing people. Wait times are long but the staff is doing the best they can. They don't divert people so the ambulances, med flights, and ER walk ins keep coming. Nurses, PAs, Residents, and doctors were all great. Some of the NAs could use a little bed side manner, but I know they are probably worn out from the high volume. Thank you for taking great care of concord

Absolutely horrible. Got here 8 hours ago and still waiting. Emergencies take priority but there…read moreweren't any. Have not seen an ambulance show up since I got here. However I've seen 10 people walk out of here since I have been here. All unseen and frustrated. I have only seen two people walk out who I assume were seen. I think that is the way they roll here. Just make people wait long enough, they will get frustrated and leave. Don't bother going to the Concord Hospital ER if you need help. Drive to Boston. You will get seen quicker.