I meant to write a review after my first visit to Convenient MD. Last Sunday I cut m thumb and it…read morewould not stop bleeding for an hour. I live in Laconia and the closest Urgent Care is in Gilford, so I drove there and there was a long line! (Sunday at 9a). I quickly drove to Belmont, Convenient MD and they got me in in less than 10m. Where Dr Lisa was able to "glue" my cut. She was outstanding and went above and beyond, teaching me how to bandage my thumb and even gave me supplies of two types of band aids and latex gloves. She made sure I understood how to care for my wound so it wouldn't get infected and the glue would remain in tact the duration of the healing process. I will never waste my time going anywhere else! Five Stars unquestionably

I would just like to thank the Staff again @Convenient MD located in Belmont, NH…read moreI received Outstanding care from Dr. Marceau yesterday along with Dr. Cloutier of NH Orthopedic Center. I am always greeted politely. I get right in, properly accessed and then on my way with answers and treatment plan. I highly recommend the caring, compassionate staff at this Office. Thank You

I have been a dental patient at this office for a number of years. I recently had a serious problem…read morewith a molar that went undiagnosed for a month despite visiting this office twice. The Doctor gave me a prescription mouthwash to treat what turned out to be a broken root in the tooth. I finally received a proper diagnosis at another office after I was told Mid-State had no emergency appointments for an entire week. After I signed a release to send my X-ray to another office their secretary refused to send it to another office where I had gone for treatment I don't trust this office and won't be returning

The staff is very friendly and the Doctors efficient. Unfortunately there is a lack of…read morecommunication. I went in Tuesday after being diagnosed with fluB 8 days prior. I was feeling much worse. Immediately sent for chest xray. I was told I would hear back ASAP and be prescribed meds accordingly. I ended up in the emergency room( where I was prescribed meds for bronchitis ). I still have not heard back from Midstate!

Excellent care and service. Went in with chest congestion concerned about infection. Staff were…read morethoughtful, speedy and attentive throughout the experience. A great place when you're not able to see your PCP.

I was seen for a possible tick bite. I was told it was probably an infected hair follicle and to…read moreapply heat to it and try and "express" (pop) it. I asked if they could to that while I was there. It was opened with a large pin/needle and Anthony (the RN that was advising me) tried for several minutes to "express" it. Only blood came out but he continued to press and squeeze it. I was given and topical antibiotic, a script for an oral antibiotic, and told to apply moist heat and "express" it at home. I was also told that if it didn't get better to return and that there wouldn't be an additional charge to the $175 (self-pay) that I had just paid. The area continued to get larger, more red and developed a large hard lump under the original wound. I also developed a rash from the topical antibiotic, which I stopped using once the rash developed. I also started applying ice, not moist heat, as the heat was increasing the inflamation. The swelling increased and the pain became severe (8 on a scale of 1-10). I called 5 days later to see what kind of wait there was at that time and to confirm their would not be an additional charge as I wanted to be seen again. I was told that there would be another $160 charge and that "if" Anthony had told me that, he was incorrect. I asked if they audio recorded the visits, as I was not making it up what Anthony had told me. Jenn, the practice manager, said that was not there policy, that Anthony shouldn't be giving out billing information, and that there was nothing she could do in regards to waiving the fee. I was not only lied to regarding there not being an additional charge, but I feel that opening up the abscess, "expressing" it, and being told to apply moist heat was mal-practice. Beware!!!

I refuse to give names but I've lived in NH for 4 years and only been to this emergency room twice…read more Both times were awful not only were the doctors mean and not accommodating to my needs the police department were called because I wouldn't walk home after they told me I might have a concussion even threatened a trespassing charge and permanent not being allowed to go back there. I have a developmental disability and my visits could sometimes be near death. They also called me a psyche patient even though I went in for a medical emergency. I will probably be found in my apartment dead because I will never go back there again.

I was recently a patient on the 3rd floor east. I was recovering from a spinal surgery. The care I…read morereceived from all of the staff was excellent. Everyone was friendly, helpful and quick to respond to a cry for help. The hospital is immaculate and kept clean by a staff of friendly custodians who take time to ask how you, the patient, are doing. The food was not great, but who expects great food at a hospital. The beds were not comfortable. For these reasons I give the hospital a 4. Thanks for taking care of me during a hard time in my life!

I'm a travel nurse here and work on the med/surg flor which has a lot of rehab patients as well…read more The staff here are welcoming and friendly. There is a good atmosphere and a lot of teamwork to make the roughest and busiest of shifts manageable. No complaints here, I like everyone I work with so much that I extended my contract to stay longer!

I've been in a lot of different hospital's over the years for procedures to surgeries. From Cancer,…read moreNissan Fundoplication, breast reduction, Heart Attack, vein decompressions, and now, back surgery for a disk replacement. This place is horrible. Nurses are nice. the beds are uncomfortable. Ripped gowns and dingy blankets, sheets. The heat was not working properly and one sink was clogged. THE WORST was the showers. OMG. Dirty, unsafe. One was on a slope so they asked you to put towels on the floor so the water doesn't run in the hall. I had back surgery and I was supposed to have someone with me in the shower, I was left alone. !!!! There was so much banging and drilling with doors slamming. I felt like I was at a construction site. All staff were so loud and I asked them to keep the door shut at all times. They didn't have the supplies I need for my bladder problem.! Right! I had to ask every time. The food was good.

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

I really love and trust this small hospital. I believe and know they provide good care and…read morepersonalized service. They are now part of the Dartmouth-Hitchcock Alliance so they can provide additional services that they once could not. My parents still come here when they have too. They are not big on Doctors, but will come when forced. Have have an ER, urgent care, and clinic. They also have an Long term care skilled rehab center on site as well an professional building that house many specialists. I spent the night here once when I was five years old or so. I swallowed a penny (I was very orally fixated) and it got stuck in my throat. I had to have surgery and then I pooped it out about 2 weeks later. Nice!

I can't speak highly enough about the wonderful nurses and docs in the emergency department at Mt…read moreAscutney Hospital. I've been there twice recently for migraine treatment. Both times they took away the pain (without heavy duty pain killers) quickly. And I didn't have to wait for hours in the waiting room like I would have at that other hospital in Lebanon.

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.

Nursing care sparse: rare bed change, tough to get drinking water. My husband's room did not have…read morehot water and in 17 days, he only got warm water to wash up with 2 times! Two med errors that I know of. Nurse admitted she forgot my husband's blood pressure medication. He was a fresh MI and it was a routine morning med! The second error I caught as he hadn't gotten his morning meds as of 11:00. I asked about it and the physician assistant from cardiology was considering raising the dose of his blood pressure medication due to high readings, The communication with the cardiothoracic team was a total clown show! We got multiple dates and times for his surgery several times a day. His after care in ICU was a much better experience but I truly can't recommend CMC in any way.

The Wells lab could not find my husbands orders. Fine things happen. So we called the two doctors…read moreoffices who had ordered them and they assured us they were in the system and the Kittery lab could see them and said they would call Wells. The only issue is Wells does not answer their phone, no matter how often you call. After refusing to take any outside calls and complaining about faxes coming through, we pulled the plug and drove to Kittery who's lab staff were great. So if you take anything away from this go to Kittery instead or take hard copies of your orders.

Dr. was great and very thorough. The nurse assigned to my loved one was rude, insulting, and…read moreuncaring. She also wrote false information in the report that was sent with ambulance personnel transporting patient to York. She definitely had a problem with obese patients and was inappropriate in her comments and demeanor. We will be filing a complaint regarding her professionalsm and falsifying information. Obese patients should not be discriminated against!