Everyone showed just the right amount of professionalism, The tech/nurse Delinahad a calming upbeat…read moredispostion and was very efficient. Heather was helpful and affable. The waiting time was minimal. On Tuesday they have an orthopedic doctor. Overall if you can believe it, a pleasant experience. Bravo ConvenientMD!, Yours truly, Pain in the ass patient (literally)

I was quoted and paid one price for a simple procedure. I was then charged again over a month…read morelater, and for 222% of the seventy five dollar original payment. Total scam artists!

Mid-State Health Center had provided me with care for over ten years. At some point, I declined to…read morecontinue to receive a specific treatment and at first they told me that it "is against the law" for them not to provide that treatment. Then they changed that to "we would lose our license". Both of those statement are false. I was kicked out of the office and told I could not receive even the treatments that I wanted. The consent form they have patients sign declares that a patient can turn down a treatment but that is simply not how they operate. I then received a letter telling me to find another provider!

Had to schedule a month out for two broken teeth, get called 5 mins before appointment in their lot…read moreafter wasting my only $20 for gas to be told the doctor didn't bother showing up and they couldn't do anything. Their good dentist leaves in June. Don't waste your time, they'll just put you through more pain.

Excellent care and service. Went in with chest congestion concerned about infection. Staff were…read morethoughtful, speedy and attentive throughout the experience. A great place when you're not able to see your PCP.

I was seen for a possible tick bite. I was told it was probably an infected hair follicle and to…read moreapply heat to it and try and "express" (pop) it. I asked if they could to that while I was there. It was opened with a large pin/needle and Anthony (the RN that was advising me) tried for several minutes to "express" it. Only blood came out but he continued to press and squeeze it. I was given and topical antibiotic, a script for an oral antibiotic, and told to apply moist heat and "express" it at home. I was also told that if it didn't get better to return and that there wouldn't be an additional charge to the $175 (self-pay) that I had just paid. The area continued to get larger, more red and developed a large hard lump under the original wound. I also developed a rash from the topical antibiotic, which I stopped using once the rash developed. I also started applying ice, not moist heat, as the heat was increasing the inflamation. The swelling increased and the pain became severe (8 on a scale of 1-10). I called 5 days later to see what kind of wait there was at that time and to confirm their would not be an additional charge as I wanted to be seen again. I was told that there would be another $160 charge and that "if" Anthony had told me that, he was incorrect. I asked if they audio recorded the visits, as I was not making it up what Anthony had told me. Jenn, the practice manager, said that was not there policy, that Anthony shouldn't be giving out billing information, and that there was nothing she could do in regards to waiving the fee. I was not only lied to regarding there not being an additional charge, but I feel that opening up the abscess, "expressing" it, and being told to apply moist heat was mal-practice. Beware!!!

I refuse to give names but I've lived in NH for 4 years and only been to this emergency room twice…read more Both times were awful not only were the doctors mean and not accommodating to my needs the police department were called because I wouldn't walk home after they told me I might have a concussion even threatened a trespassing charge and permanent not being allowed to go back there. I have a developmental disability and my visits could sometimes be near death. They also called me a psyche patient even though I went in for a medical emergency. I will probably be found in my apartment dead because I will never go back there again.

I was recently a patient on the 3rd floor east. I was recovering from a spinal surgery. The care I…read morereceived from all of the staff was excellent. Everyone was friendly, helpful and quick to respond to a cry for help. The hospital is immaculate and kept clean by a staff of friendly custodians who take time to ask how you, the patient, are doing. The food was not great, but who expects great food at a hospital. The beds were not comfortable. For these reasons I give the hospital a 4. Thanks for taking care of me during a hard time in my life!

Just spent 5 1/2 hours to see a Dr. after testing pos to covid. They were going to do an x ray to…read morerule out pnumonia. I finally used the call bell because the pharmacy was now closed. The male nurse asked "what were you hoping to get????" I think they still treat pnumonia with abx no Im not drug seeking you moron. Never ever go here or any hospital passed Manchester. Its sub par in all areas.

came in via ambulance with respiratory distress. I was treated like crap immediately by the female…read morenurse whose shift was ending. then I meet the doctor for all of a couple minutes and then I didn't see him for 5 hours. no one came into my room. meanwhile I'm still struggling to breathe. then they send me home with a prescription for Tylenol and ibuprofen, and tell me to just deal with it till whatever it is passed because they aren't going to run any tests since they know it's not Covid. meanwhile, this was Friday 12/30/22. it's now 1/2/23 and I still haven't slept because I cough uncontrollably and struggle to breathe. NEVER going here again.

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

I really love and trust this small hospital. I believe and know they provide good care and…read morepersonalized service. They are now part of the Dartmouth-Hitchcock Alliance so they can provide additional services that they once could not. My parents still come here when they have too. They are not big on Doctors, but will come when forced. Have have an ER, urgent care, and clinic. They also have an Long term care skilled rehab center on site as well an professional building that house many specialists. I spent the night here once when I was five years old or so. I swallowed a penny (I was very orally fixated) and it got stuck in my throat. I had to have surgery and then I pooped it out about 2 weeks later. Nice!

I can't speak highly enough about the wonderful nurses and docs in the emergency department at Mt…read moreAscutney Hospital. I've been there twice recently for migraine treatment. Both times they took away the pain (without heavy duty pain killers) quickly. And I didn't have to wait for hours in the waiting room like I would have at that other hospital in Lebanon.

If we coukd give a 0 rating, we would. My nephew went for a routine ablation. He did't get proper…read morepain meds, but he was in severe pain and they didn't help. They refused him. We will never go there again. Terrible!

Again my husband was in this hospital and it is understood that there are a lot of changes going on…read moreso people should be patient. Anyway, all of the staff from admissions to discharge were fantastic. There are some needed changes such as communication but overall, very pleased. If you had a bad experience write a letter, please don't cut the hospital down for something that you feel was done to you. You are one in a million people they see and care for.

Dr. was great and very thorough. The nurse assigned to my loved one was rude, insulting, and…read moreuncaring. She also wrote false information in the report that was sent with ambulance personnel transporting patient to York. She definitely had a problem with obese patients and was inappropriate in her comments and demeanor. We will be filing a complaint regarding her professionalsm and falsifying information. Obese patients should not be discriminated against!

This summer I have accompanied my daughter and granddaughter to this facility twice. On both…read moreoccasions the phone staff, reception staff were rude and unprofessional. On one visit my 6 yo grand daughter had strep symptoms and was very sick. I called to ask what time they were open until ( it was at 6:35).I was told they'd be closing at 7, door would be locked at 6:59. We arrived at 6:50. The informed us immediately when they were closing. Staff and nurse were abrupt & curt. The practitioner was kind to her. He said no need for a strep test, he'd treat her for strep ( another family member had already been treated for it). We were out the door before 7 and they had already locked the door. This week she was seen for a deep cut on her elbow. When called to make sure they did stitches there the staff again rudely said you need to get her soon , we close at 7! At that time it was 5:55. She was seen and PA said oh, glue will be fine, it's in a good area. Her elbow looks horrible, it's completely open, glue gone! Her pediatrician said she'll have a bad scar, can't be stitched now. It needed stitches.. but of course they would be closing in an hour.. get her out! I've had great experiences here over the years but I'm not sure I'll ever return there. Sub par care and rudeness is not acceptable!