Got in quickly. Treated with respect and care. Took my insurance card and sent me a bill for the…read morecopay since I was from out of town.

While on vacation I needed to see someone for a medical condition. We saw Conway Walk-in Clinic…read moreand it was 2 miles away. I was seen within a half hour of my arrival by Geraldine Lau DNP, APRN. I felt she was very attentive and really listened. The nurse who checked me in was fantastic as well. She didn't go immediately to medication but gave me practical things to do to address my condition. That afternoon I got a call from her recommending specific exercises and also an over the counter product that might provide relief. I am extremely pleased with the care I received today. I highly recommend Conway Walk-in Clinic and especially Geraldine Lau.

Everyone showed just the right amount of professionalism, The tech/nurse Delinahad a calming upbeat…read moredispostion and was very efficient. Heather was helpful and affable. The waiting time was minimal. On Tuesday they have an orthopedic doctor. Overall if you can believe it, a pleasant experience. Bravo ConvenientMD!, Yours truly, Pain in the ass patient (literally)

I was quoted and paid one price for a simple procedure. I was then charged again over a month…read morelater, and for 222% of the seventy five dollar original payment. Total scam artists!

My first time here since they opened was last week. I needed to have a Covid test done before…read moresurgery because I had a cold, and was told to go to an urgent care. I was able to secure a spot online, showed up at said time and then was able to check myself in on an iPad at the door. The triage nurse was fantastic, the doctor was super nice. Couldn't have asked for better care.

One of the most needed and friendly Urgent Cares in the area! Friendly Staff from the moment you…read morewalk in to the moment you're seen! Busy at times but with service so good I can't blame them! Will only be coming here for my medical needs!

We are on vacation in the area and our daughter developed a painful rash. Being far from home, we…read morelooked for a local option to get her checked out and found ClearChoice. We arrived right at opening (8am) and we were the first ones there. The facility was extremely clean and inviting. We were able to quickly check in and within minutes were called in. The nurse and NP who saw my daughter were professional, kind and fast. Highly recommend!

Never see anyone in waiting room My phone wasn't working…read moreI told them I couldn't sign up because of it not working The person behind the counter didn't want to be bothered I left Been going to clear choice for 8 years No more

Nobody wants to go to a walk-in clinic, in fact, nobody has ever found joy in going to a walk in…read moreclinic, but here I am, writing a review for one on the opposite side of the country. I was in New Hampshire visiting my parents when an extreme case of vertigo decided to punch me right in the face. I'm going to spare the details of what was wrong with me and focus on my experience dealing with the Wentworth-Douglass Express Care. I came here around 9AM on a Monday and the lobby was pretty dang busy. I was able to get checked in right away and after spending around an hour in the waiting room, I was walked inside and given a private room. The nurses I spoke with were all super friendly and the same can go for the doctor who helped me. The staff seemed super knowledgeable, patient, and very willing to work with my "communication issues" making for the best possible experience (out of a bad situation). I spent a total of three hours between taking medicine, doing random tests, and trying a few different things out. Overall, the Wentworth-Douglass Express Center treated me very well, and that's something I very much appreciate. Did this place fix the problem? No, but it's something they could fix so I'm just cool with the fact that they were understanding, patient, and helpful. If you need urgent care and someone to guide you in the right direction, this place can help.

If you want to be billed twice and have them only send one…read moreof the two bills to your insurance and the other to collections if you don't pay for their mistakes, this is the place for you. Urgent care charges around $900/visit. Not worth having your credit impacted because they don't bill for both parts of their service (sitting in the waiting room and then another bill for the doctor). $354 doctor bill was never sent to my insurance and when they finally did bill, it was past the collectible date range from my insurance. So the money hungry Wentcrooks Dollargrab Lacking care sent it to collections.

Quite possibly the nicest staff I've ever come across. Came…read morein with a small emergency and was taken back right away and treated me immediately. The staff made sure I was comfortable at all times. Shout out to Eric and Madison and the rest of the gang for being amazing Thank you!

We just took my mom-in-law who is visiting from Michigan to the York Kittery hospital emergency…read moreroom. The help we got was top drawer and the nurse practitioner we saw was a truly concerned caring knowledgeable woman. Incredibly impressive and thankful

I went to this urgent care because I was having a difficult time swallowing and I hoped they do…read moremore to check it out. The PA told me that I needed to see a doctor because there is nothing they can do and all they did was a strep test. I am never coming back because it was such a waste of time and money.

I went in an hour before close because I couldn't take another minute of my cluster headache. The…read morefront lady was very accommodating as I couldn't open my eyes in the bright light (had grabbed my regular glasses instead of my rx glasses on accident) and I literally had to hand her my whole wallet and ask her to grab my insurance info. I waited only a couple mins after check in and saw a man (I forget his name but he mentioned he is also an EMT in Manchester) who was the nicest medical professional I had ever dealt with. I felt uncomfortable talking with my eyes closed and without asking he left and went to get his sunglasses in another room so I could wear them to feel more comfortable. He apologized he couldn't turn off the lights until IV was done being put in. My veins were very uncooperative because of dehydration from vomiting, so after a couple unsuccessful tries and him profusely apologizing even though it wasn't his fault, he grabbed a smaller needle and it went in just great. I was done by closing time at 8pm (the longest being the time it took for the bag of fluids to finish) and I'm very grateful this new Urgent Care is here so I wouldn't have to go to ER. You all know how horrifically long I would've been there had I gone to ER- I know from past experience as these cluster headaches tend to happen once or twice yearly and my migraine meds fail to help. I left feeling about 80% better (still had some nausea despite having IV nausea med) but by the next morning after sleep I felt 100% better. I wanted to make sure I left this review because I still think about that medical professional and how nice he was because I have never felt so cared for in a medical setting in my life. If I ever have to go there again I PRAY he is there. Wish I remembered his name but I'm really bad at remembering names.

I want to thank Jeremy Nicol for his personal effort to clear up a communication issue between the…read moreRadiologist and my doctor. Thank you for your effort. Also the staff and X-ray tech was excellent. I have used Clear Choice many times and most involvement have been good. I think they should work with their Radiology people and improve the communication.

Came in with a dislocated shoulder. They told me to get an X-ray and the doctor would decide how to…read moreproceed. I asked if they can treat dislocated shoulders and they said they would do their best and had very experienced doctors. Got an X-ray and the doctor saw me for 30 seconds and said they don't do dislocated shoulders. Then they had the audacity to charge me for a full office visit. Other urgent cares in the area told me they don't do dislocated shoulders, but not this one. Place is a scam - stay away. Cannot be trusted.

Dr. was great and very thorough. The nurse assigned to my loved one was rude, insulting, and…read moreuncaring. She also wrote false information in the report that was sent with ambulance personnel transporting patient to York. She definitely had a problem with obese patients and was inappropriate in her comments and demeanor. We will be filing a complaint regarding her professionalsm and falsifying information. Obese patients should not be discriminated against!

This summer I have accompanied my daughter and granddaughter to this facility twice. On both…read moreoccasions the phone staff, reception staff were rude and unprofessional. On one visit my 6 yo grand daughter had strep symptoms and was very sick. I called to ask what time they were open until ( it was at 6:35).I was told they'd be closing at 7, door would be locked at 6:59. We arrived at 6:50. The informed us immediately when they were closing. Staff and nurse were abrupt & curt. The practitioner was kind to her. He said no need for a strep test, he'd treat her for strep ( another family member had already been treated for it). We were out the door before 7 and they had already locked the door. This week she was seen for a deep cut on her elbow. When called to make sure they did stitches there the staff again rudely said you need to get her soon , we close at 7! At that time it was 5:55. She was seen and PA said oh, glue will be fine, it's in a good area. Her elbow looks horrible, it's completely open, glue gone! Her pediatrician said she'll have a bad scar, can't be stitched now. It needed stitches.. but of course they would be closing in an hour.. get her out! I've had great experiences here over the years but I'm not sure I'll ever return there. Sub par care and rudeness is not acceptable!

I spend way too much time in Urgent care and ERs but I will say that the people at this urgent care…read morereally care. Always going above and beyond. Love this place.