I mean this place is good at what they do the only thing I can say is waiting to see a month or…read moremore to see a doctor about test results. That's a bit crazy to make someone wait that long. But other than that the people i have come in contact with are great.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

Great doctors! They are so helpful and they truly listen to what is going on with you, rather than…read morejust pushing you out the door. I've never waited more than 5-10 minutes for a doctor. I usually see Jessica Dumais and she is wonderful! She is so understanding and down to Earth. The only reason why they lose a star is because the front desk women can be a little unhelpful and the triage process to just simply make an appointment when you are sick is a bit much. You have to call early, wait until a nurse calls you back several hours later and by then you're lucky to get an appointment, and they usually ask you to go to urgent care. It's only across the hall, but very frustrating, especially when you are comfortable with one or two particular doctors, who know you on a better level.

I've been going to CMC for years starting with Dr. Stahl, then Dr. Neeves, then Doctor Pavlencheva…read morewho were all excellent care providers. Since Willow Bend. has taken over, it has been nothing but a hassle. My dad is elderly and requires them to call in a refill of his medication every month and every month it's a hassle. I called on Monday to have the script refilled and nothing happened. I called back on Tuesday and ask for Melanie the practices manager. To give me a call back and explain. I am now on day four and six calls later and having to go through the answering service. I have yet to receive a call back. I'm just being ignored. It seems if they can bill you for insurance they'll be helpful.when there's nothing in it for them you are not a priority! The manager, Melanie cannot take two minutes time to return my calls . that is not a caretaker. In my opinion, it's more like I could care less. It is now day four my dad has been in pain and still haven't heard a word from the practice. If you're looking for a practice that cares about their patients this is not the place!!!

Absolutely useless! The receptionist was lost which was the first sign of the level of care you…read more may get. The medical assistant was pleasant which was the only respectable part of my visit. I have a severe sinus infection and my throat feels like its on fire! Coughing up the grossest mucus which confirms I need antibiotics. I am left with well we can't do that, for now go home take over the counter meds and steam showers. I feel like death and that's your suggestion Dr Google! Don't waste your time here!

Quick service and caring staff. The team was great at getting me in and seen quickly when I had the…read moreflu. NP McMurray was great!

Place is an absolute and utter joke. They advertise the world online. You get there, and the staff…read moreare clueless. Nurse Practicioner won't bother stepping out of her hole to give ya time of the day, and anything needed is referred else where, something as simple as getting blood drawn, nope. It's not happening here. Useless. Why bother? Do yourself a favor and go straight to a pcp or lab. You'd get better, faster results than the "min clinic."

From the owner: MinuteClinic® in MANCHESTER is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Not Urgent or Caring. I brought my son (6) here because he had a bug stuck in his ear and had a…read moresmall amount of blood coming from his ear canal. But they don't know that, the receptionist never even asked. Her main concern was how we would pay because I didn't have our current insurance information but could get it from my wife later, I just needed my son to be checked out urgently. The receptionist does not care about WHY you're there. After 10 minutes of nothing and a clear message that they don't care, we left for Elliot. Luckily my son got the bug out on the way over because Elliot urgent care was closed. This place is a poor excuse of an urgent care facility.

On Mother's Day, 79 y/o mom was here for a sore foot that said she twisted or rolled. X-rays taken,…read moreshe's told the foot looks good, nothing wrong with her foot, no fracture, no arthritis, etc, just bruised. She was happy and proceed figure she would walk it off. We went out and celebrated Mother's Day. For the next three days she tries to lead a normal life, but it got worse, not better. Today she's in a foot brace as she just learned a bone in her foot was fractured. And the X-ray of Mother's Day showed the fracture. Completely incompetent hacks. NEVER go to this place.

Horrible, unhelpful, don't care about patients. Avoid this place. Shocking how unwilling they are…read moreto even do basic care.

I just went here for a physical, and they open at 7. The staff is extremely efficient, especially…read morethe girl that checks people in. People can be very rude when things get behind, and she handled them like a pro! Stephanie brought me in for the vitals and once again awesome attitude and conversation! I would definitely recommend going here, the staff should get raises all around for being so happy and professional

My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

This ER needs to do better! The staff is crazy rude! My husband was brought in to C29, he said that…read moreit has a horrible odor! (Think raw sewage) he was told it's cleaning solution, nope! It smelled like this the night before too and never got any better! He was given a lunch tray and when he mentioned that there is no table, he was told they would find him one, after waiting for some time, he pushed the call button, mentioned that he would like a table, the nurse snapped at him. He never got the table. Needless to say, between no table and the smell, he didn't eat his lunch. Oh, the curtain is pulled and no one comes in to check on him! Poor quality of care.

I transferred from West LA VA Med Center to Manchester a little more than a year ago and it's a…read moreworld of difference. My doctors in cardiology, neurology, even my primary are great and I can make appointments quickly. Not months like in LA. I also trust my doctors here. They're knowledgeable, efficient, and handle everything quickly. They take the time necessary with you. Great experience so far.

I dont know every doctor a VA Manchester but the ones ive interacted with are some of the worst…read more They are there marking time and collecting a paycheck. There is no concern for the veteran. If you suffer from chronic pain forget about getting real meaningful care. The administrators couldn't care less about whats going on because they dont like the current president. Manchester VA in my opinion is a complete shit show where care for the vet is not on the menu

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.

I give Catholic Medical center A 0 for poor performance as 9/23/2026. I had a blood test done in…read moretheir Lab on 9/1/2026. I had an appointment with my primary care Doctor on 9/18/2026 to review my blood results. The doctor only received 1/2 of the results. On 9/21/2026 went to Cmc lab and demanded the remaining labs that were missing. CMC put me through HELL because they would not send to the primary Doctor said there was glitch in the system. Finally on 9/23/26 patient Linda Eisnor signed a consent to release my own records over to Amoskeag Family practice. That is where my Primary Care Doctor is. I am disgusted with the poor service from Catholic Medical center and now paying for it emotionally. The roll of emotion I put in to obtain these records was extremely stressful and I blame Catholic Medical Center for the trouble they caused me. Will never go back there or recommend them to anyone. The extreme stress they have caused me has taken a great toll on my medical condition.