I went to this urgent care because I was having a difficult time swallowing and I hoped they do…read moremore to check it out. The PA told me that I needed to see a doctor because there is nothing they can do and all they did was a strep test. I am never coming back because it was such a waste of time and money.

I went in an hour before close because I couldn't take another minute of my cluster headache. The…read morefront lady was very accommodating as I couldn't open my eyes in the bright light (had grabbed my regular glasses instead of my rx glasses on accident) and I literally had to hand her my whole wallet and ask her to grab my insurance info. I waited only a couple mins after check in and saw a man (I forget his name but he mentioned he is also an EMT in Manchester) who was the nicest medical professional I had ever dealt with. I felt uncomfortable talking with my eyes closed and without asking he left and went to get his sunglasses in another room so I could wear them to feel more comfortable. He apologized he couldn't turn off the lights until IV was done being put in. My veins were very uncooperative because of dehydration from vomiting, so after a couple unsuccessful tries and him profusely apologizing even though it wasn't his fault, he grabbed a smaller needle and it went in just great. I was done by closing time at 8pm (the longest being the time it took for the bag of fluids to finish) and I'm very grateful this new Urgent Care is here so I wouldn't have to go to ER. You all know how horrifically long I would've been there had I gone to ER- I know from past experience as these cluster headaches tend to happen once or twice yearly and my migraine meds fail to help. I left feeling about 80% better (still had some nausea despite having IV nausea med) but by the next morning after sleep I felt 100% better. I wanted to make sure I left this review because I still think about that medical professional and how nice he was because I have never felt so cared for in a medical setting in my life. If I ever have to go there again I PRAY he is there. Wish I remembered his name but I'm really bad at remembering names.

Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

Since I've been in college, I have gone to Planned Parenthood for my annual women's health…read morecheckups. I have a PCP but I guess it's just been habit to go to PP for routine women's health care. Today I had a NP Stephanie Green who must be commended! Truly exceptional provider who was kind, courteous, incredibly professional and best of all, genuinely enjoys her job. Thank you so much for the care you provided today and without doubt you deserve 5+++ stars... The reason I gave 4 stars overall has to do with the off-putting socio-ideological stance that Planned Parenthood has taken and unapologetically shoves in your face (so to speak). Just entering the facility, you are met with 'Black Lives Matter' and 'Trans Lives Matter' stickers emblazoned on their entrance doors. Well yes I agree, they do indeed matter. But do 'Native American Lives' matter? What about 'Differently-Abled Lives? Do they matter just as much? I think you get my point. We all have issues in life and we need to respect that one groups' plight does not take precedence over any other. They truly do all matter. Instead of drawing lines in the sand, why not choose to simply say 'All are welcome and we respect you just as you are'. And leave it at that. Going overboard with woke ideology just leaves such a bad taste in my mouth. The staff asked me 5 different versions of 'how do you want to be identified?' The honest truth? Call me whatever makes you feel good. He she they it: pick one. Can't wrap my head around why it is necessary to address this topic ad nauseam at PP but I guess it goes in line with the neo-militaristic stance the organizations had taken in recent years with regard to reproductive health care. Perhaps you've swung a little bit too far to the left PP. Perhaps you need to come back to the center because there are so many patients like me who fundamentally identify as conservative and still wish to use your services.

I have been to this location twice for STD testing IUD Hormonal Birth Control. On both occasions…read morethe reception and medical staff were pleasant and professional. I always have a wonderful visit at Planned Parenthood. This location additionally has a Security Guard to accompany patients to and from their vehicles. There are free condoms and informational packets for both men and women about safe and consensual sex as well. I was happy to know most services provided are completely covered by Medicaid in NH.

As a retired RN, I was skeptical of seeing someone other than my PCP, but I was very impressed with…read morethe provider. In fact, I may look into ConvenientMD Primary Care when it opens.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Thank God for all the wonderful providers at DHC. I am pleased with all the improvements.read more

If you need to be seen urgently then this is not the place to go, they'll have you wait for hours…read morebefore you are checked in on.

The front office staff are kind, friendly and efficient. The wait times are typically shore and…read moremore than reasonable for an urgent care. At our recent visit, The closed mindedness of the Physician Assistant (Morgan) was beyond disappointing. I have experienced this every time.. The PAs know what they know, and that's all they want to know... They write the RX and that's the extent of their abilities... To top off this experience, Morgan didn't even return to the room to give the discharge instructions... she sent someone else in the room. Hmmm, unable to communicate with a mom who was a RN and is somewhat knowledgeable?? A very interesting experience......

I'm a 65 years old man who hasn't been to the doctor for a cold/ sinus issue in years!!…read moreWas supposed to be seen by a NP Daniel, but was seen by her trainee who determined I did not need antibiotic after bad sinus pain and discharge for 2 weeks. Daniel concurred with the trainee diagnosis and they completely wasted my time. I am leaving on vacation and they just said call on Friday if you still feel bad.

This review is of the office management at this practice, not the doctors or medical care. Waited…read more40 minutes in the room with no updates from staff on the doctor running behind. Expressed my concerns to the front desk who lacked any interest and was dismissive, offering excuses instead of an apology or accountability for a doctor that is known to run behind. Office management should be more proactive and allot larger appointment segments for doctors who frequently run behind or schedule less patients. Office management needs customer service training. Practice should consider informing patients upon arrival of the doctors schedule for transparency and setting expectations for wait time or proactively offer to reschedule if running past a certain time.

Absolutely useless! The receptionist was lost which was the first sign of the level of care you…read more may get. The medical assistant was pleasant which was the only respectable part of my visit. I have a severe sinus infection and my throat feels like its on fire! Coughing up the grossest mucus which confirms I need antibiotics. I am left with well we can't do that, for now go home take over the counter meds and steam showers. I feel like death and that's your suggestion Dr Google! Don't waste your time here!

Quick service and caring staff. The team was great at getting me in and seen quickly when I had the…read moreflu. NP McMurray was great!

Horrible, unhelpful, don't care about patients. Avoid this place. Shocking how unwilling they are…read moreto even do basic care.

I just went here for a physical, and they open at 7. The staff is extremely efficient, especially…read morethe girl that checks people in. People can be very rude when things get behind, and she handled them like a pro! Stephanie brought me in for the vitals and once again awesome attitude and conversation! I would definitely recommend going here, the staff should get raises all around for being so happy and professional

If we coukd give a 0 rating, we would. My nephew went for a routine ablation. He did't get proper…read morepain meds, but he was in severe pain and they didn't help. They refused him. We will never go there again. Terrible!

Again my husband was in this hospital and it is understood that there are a lot of changes going on…read moreso people should be patient. Anyway, all of the staff from admissions to discharge were fantastic. There are some needed changes such as communication but overall, very pleased. If you had a bad experience write a letter, please don't cut the hospital down for something that you feel was done to you. You are one in a million people they see and care for.