Doctors need to communicate better they lie and it's all about them they will destroy your job ,…read morewithout even knowing what your going through. DIANNA DIONNE ....YOU NERD TO LOOK INTO THE FILES BEFORE YOU TREAT PEOPLE LIKE DIRT

My daughter received above and beyond care from the physicians here which included additional…read morefollow-up phone calls and care. Better than I've received from many other visits including previous doctor visits. There wasn't much of a wait either for our walk-in. Definitely my go-to place from now on.

Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

Since I've been in college, I have gone to Planned Parenthood for my annual women's health…read morecheckups. I have a PCP but I guess it's just been habit to go to PP for routine women's health care. Today I had a NP Stephanie Green who must be commended! Truly exceptional provider who was kind, courteous, incredibly professional and best of all, genuinely enjoys her job. Thank you so much for the care you provided today and without doubt you deserve 5+++ stars... The reason I gave 4 stars overall has to do with the off-putting socio-ideological stance that Planned Parenthood has taken and unapologetically shoves in your face (so to speak). Just entering the facility, you are met with 'Black Lives Matter' and 'Trans Lives Matter' stickers emblazoned on their entrance doors. Well yes I agree, they do indeed matter. But do 'Native American Lives' matter? What about 'Differently-Abled Lives? Do they matter just as much? I think you get my point. We all have issues in life and we need to respect that one groups' plight does not take precedence over any other. They truly do all matter. Instead of drawing lines in the sand, why not choose to simply say 'All are welcome and we respect you just as you are'. And leave it at that. Going overboard with woke ideology just leaves such a bad taste in my mouth. The staff asked me 5 different versions of 'how do you want to be identified?' The honest truth? Call me whatever makes you feel good. He she they it: pick one. Can't wrap my head around why it is necessary to address this topic ad nauseam at PP but I guess it goes in line with the neo-militaristic stance the organizations had taken in recent years with regard to reproductive health care. Perhaps you've swung a little bit too far to the left PP. Perhaps you need to come back to the center because there are so many patients like me who fundamentally identify as conservative and still wish to use your services.

I have been to this location twice for STD testing IUD Hormonal Birth Control. On both occasions…read morethe reception and medical staff were pleasant and professional. I always have a wonderful visit at Planned Parenthood. This location additionally has a Security Guard to accompany patients to and from their vehicles. There are free condoms and informational packets for both men and women about safe and consensual sex as well. I was happy to know most services provided are completely covered by Medicaid in NH.

Extremely long wait and bad queue management. After a 2 hr wait time, they prioritized virtual…read morewalk-ins while that option was not initially offered. Further when talked with office staff, they were not friendly and do not offer any explanations.

As a retired RN, I was skeptical of seeing someone other than my PCP, but I was very impressed with…read morethe provider. In fact, I may look into ConvenientMD Primary Care when it opens.

I mean this place is good at what they do the only thing I can say is waiting to see a month or…read moremore to see a doctor about test results. That's a bit crazy to make someone wait that long. But other than that the people i have come in contact with are great.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

If you need to be seen urgently then this is not the place to go, they'll have you wait for hours…read morebefore you are checked in on.

The front office staff are kind, friendly and efficient. The wait times are typically shore and…read moremore than reasonable for an urgent care. At our recent visit, The closed mindedness of the Physician Assistant (Morgan) was beyond disappointing. I have experienced this every time.. The PAs know what they know, and that's all they want to know... They write the RX and that's the extent of their abilities... To top off this experience, Morgan didn't even return to the room to give the discharge instructions... she sent someone else in the room. Hmmm, unable to communicate with a mom who was a RN and is somewhat knowledgeable?? A very interesting experience......

Great doctors! They are so helpful and they truly listen to what is going on with you, rather than…read morejust pushing you out the door. I've never waited more than 5-10 minutes for a doctor. I usually see Jessica Dumais and she is wonderful! She is so understanding and down to Earth. The only reason why they lose a star is because the front desk women can be a little unhelpful and the triage process to just simply make an appointment when you are sick is a bit much. You have to call early, wait until a nurse calls you back several hours later and by then you're lucky to get an appointment, and they usually ask you to go to urgent care. It's only across the hall, but very frustrating, especially when you are comfortable with one or two particular doctors, who know you on a better level.

I've been going to CMC for years starting with Dr. Stahl, then Dr. Neeves, then Doctor Pavlencheva…read morewho were all excellent care providers. Since Willow Bend. has taken over, it has been nothing but a hassle. My dad is elderly and requires them to call in a refill of his medication every month and every month it's a hassle. I called on Monday to have the script refilled and nothing happened. I called back on Tuesday and ask for Melanie the practices manager. To give me a call back and explain. I am now on day four and six calls later and having to go through the answering service. I have yet to receive a call back. I'm just being ignored. It seems if they can bill you for insurance they'll be helpful.when there's nothing in it for them you are not a priority! The manager, Melanie cannot take two minutes time to return my calls . that is not a caretaker. In my opinion, it's more like I could care less. It is now day four my dad has been in pain and still haven't heard a word from the practice. If you're looking for a practice that cares about their patients this is not the place!!!

Absolutely useless! The receptionist was lost which was the first sign of the level of care you…read more may get. The medical assistant was pleasant which was the only respectable part of my visit. I have a severe sinus infection and my throat feels like its on fire! Coughing up the grossest mucus which confirms I need antibiotics. I am left with well we can't do that, for now go home take over the counter meds and steam showers. I feel like death and that's your suggestion Dr Google! Don't waste your time here!

Quick service and caring staff. The team was great at getting me in and seen quickly when I had the…read moreflu. NP McMurray was great!

Horrible, unhelpful, don't care about patients. Avoid this place. Shocking how unwilling they are…read moreto even do basic care.

I just went here for a physical, and they open at 7. The staff is extremely efficient, especially…read morethe girl that checks people in. People can be very rude when things get behind, and she handled them like a pro! Stephanie brought me in for the vitals and once again awesome attitude and conversation! I would definitely recommend going here, the staff should get raises all around for being so happy and professional

My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

This ER needs to do better! The staff is crazy rude! My husband was brought in to C29, he said that…read moreit has a horrible odor! (Think raw sewage) he was told it's cleaning solution, nope! It smelled like this the night before too and never got any better! He was given a lunch tray and when he mentioned that there is no table, he was told they would find him one, after waiting for some time, he pushed the call button, mentioned that he would like a table, the nurse snapped at him. He never got the table. Needless to say, between no table and the smell, he didn't eat his lunch. Oh, the curtain is pulled and no one comes in to check on him! Poor quality of care.