Although I initially enjoyed meeting the owner Anatoly I was very very disapppointed with my…read moreexperience with Ark Restoration. Not by their work, since I didn't actually have any work done, but with simple communication and professionalism. I stopped by in person in the summer of 2013 to ask if a small section of porcelain from a brass bed frame could be repaired. Anatoly said it would be difficult... especially since I did want to spend a lot.. but he said he would look into it and get back to me. I never heard from Anatoly once. I called him about 4 times over 7 months and he said there was no update. Whne I called to see if there was any update good or bad he said 'Try me again in a month or so'. That was it. Now some 7 months later without a single call to say 'Hey I can't help you' or a 'No luck but I'm still trying' I called him and got the usual 'I don't have anything for you' I told him how disappointed that I never recieved a single call or update even if it was to say he couldn't help. And I told him to keep the piece. I don't know if his lack of professionalism or common decency as a business owner was due to my project not being a lucrative piece for him. Or perhaps his workload being such that he didn't have a spare minute or two to update a customer... all I can say is, despite being my being very friendly and checking in with him, I felt ignored and unimportant.

Terrific, exceptional, museum-quality work and restoration. The owners, Anatoly and Regina, are…read moreexperts in their craft. Not only are they a pleasure to work with (every time I meet with them they treat me like family), but they are extremely talented and do flawless work. I had bought antique soap dishes and porcelain that my cleaning lady broke, and not only did they reassure me they could restore my (very sentimental) belongings, but they actually delivered. Other reviewers note that there are no "rush jobs," and I would agree. They do take their time, but when it comes to fragile materials, you don't want your job to be rushed. Very impressed with them and hoping they can continue their business for as long as they have been in it - a very long time!

Lightning Press far surpassed my expectations. Easy and…read moretimely process; patient, communicative, and generous staff. Plus, the books turned out beautifully. I couldn't have asked for a better experience.

Amazing company to do business with. This was our first time printing books, and the entire team…read moreat Lightning Press was extremely patient, and guided us through the entire process. The books turned out amazing, and we will be submitting our next order in the coming days!

Alan is a master of his craft and a delight to work with. Highly recommended for conservation work…read more He has perfected numerous prints. Prices are reasonable and work is quick.

A number of years ago Paper Conservation Studio Inc. destroyed a French 19th-century Pierre Noire…read more(charcoal) drawing by overbleaching. The drawing was "platinum" after its treatment. When I expressed my concerns and devastation, showing Alan Firkser a scan of the drawing pre-treatment, he refused any responsibility. Unfortunately, art insurance does not cover damage caused by " restoration." I would never recommend Paper Conservation Studio for fine art conservation.

Was very happy with the professionalism and great job that they did with a custom print that needed…read moreto be framed. Custom framing is always expensive and their framing and service is definitely 5 star quality, but the sticker price still surprised me quite a bit.

I cannot recommend Mike and his team enough! Their customer service is truly above and beyond every…read moresingle time. I've had five pieces framed here, and each one is absolute perfection--art gallery quality through and through. The attention to detail, craftsmanship, and care they put into every project is unmatched. Even though I live in Greenpoint, I wouldn't trust anyone else with my art but Mike. If you're looking for a framer who will treat your art like their own and deliver stunning results every time, look no further. Mike and his team are simply the best!

What a spectacular job Kiril did on a painting of my Mom's. It was an oil that I grew up loving and…read moreso did Mom and every member of the family. Kiril meticulously cleaned and restored the painting back to its original beauty, The yellow in the piece popped and thanks to Kiril, the painting has re-found its luminosity and its original beauty, We don't know how valuable or not this painting is commercially but it is an important member of my Mom's home and thanks to Kiril's expertize, it will continue to hang in the family summer home for generations to come. Thank you Kiril.

Quality Art Restoration, recommended! My piece of art looks like new again! Call to make an…read moreappointment. I believe they restore any kind of art.

Incredible service and attention to detail. My frame for a Knicks New York post print was done…read morebeautifully.

Good place, had a few posters and art framed here. staff was nice and courteous. the prices were…read morepretty decent as well. Will definitely come back again.

Great experience having a patio cushion repaired and a new cover made. Excellent fabric choices,…read morequick delivery and incredibly pleasant and professional people! Recommend!

Waited six months for a sofa sleeper and chair to be reupholstered. Delay was blamed on the…read morematerial manufacturer, stating the material received was marked and not usable. Received rude text message follow-up responses for six months. Hired a moving company to pick up the furniture. Reupholstered chair and sofa were hard to sit on and marked. Donated the chair and sofa to charity. Writing this review to prevent another person from experiencing the same financial loss. No way to run a business.

Love the job that was done for my artwork! The staff was super friendly and patient and really…read moreworked with me. They were so passionate about making my canvas look the best and the turn around time was pretty fast. I'm very happy with the outcome.

Let me start by saying they did a great job. The items I brought by to be framed look perfect, and…read morethey also replaced a wire on a canvas for me, free of charge. While I was deciding on frames, they were also helpful in trying to help me be price conscious. Unfortunately it was still really expensive, and that's why I've gone 3-stars. I had a thin, very basic metal frame (they did say wood would be cheaper), so it's hard to see how the value is there for what I paid.