I recently visited your dealership and had the pleasure of working with consultant Andrei. I want…read moreto express my gratitude for his high level of professionalism and excellent service. Andrei was very attentive to my requests and helped me find the perfect car. His knowledge of the products and willingness to answer all my questions made the car selection process easy and enjoyable. Thank you very much, Andrei, for your excellent work! Sincerely, Yana

I had a very upsetting experience with Oceans Mazda, located at 11185 Alpharetta Highway, Roswell,…read moreGA, on May 5, 2025. I visited the dealership to look at a Subaru for my daughter to take to college. After test driving the vehicle, I placed a deposit on it in good faith, expecting a fair process regarding financing--either through their channels or with an opportunity to secure my own. Instead, the dealership sold the vehicle without notifying me, without discussing financing terms, and without giving me a chance to pursue other options. Even more disturbing--they kept my deposit after selling the car to someone else. I followed up a week later and was told I would receive a refund. As of today, Saturday, May 24, 2025, I still have not received my money back. This behavior is not only unprofessional but completely unethical. I feel disrespected and taken advantage of. I urge anyone considering Oceans Mazda to rethink doing business with them. Based on my experience, they do not honor their word, do not operate with transparency, and do not value their customers.

Dawn helped me buy a used Mercedes. She is . She was polite, helpful, and went above and beyond to…read moreget the car in perfect condition. You will not go wrong having Dawn assist you to buy your new or usedcar. Dixie Billingsley

BAD DEALERSHIP!!!!! Dont go here. This review is about their pre owned sales manager (i guess the…read moreboss) daniel Martynenko - i saw all the negative reviews about them and him but still decided to call - daniel completely wasted my time and weekend. Comes off like a great guy but will completely play you! If you see a car you like here dont even waste your time. Unless you want to be taken advantage of or incredibly frustrated. You and him agree on a price - you ask him for more pictures and the inspection- then tells you "car is on a test drive - then next .... oh wait someone is going to take the car today" SHADY? and trying to change the deal or get more money out of me i can already feel it. Pictures to prove it!!! Look at the timestamps! TERRIBLE! Even though you agreed on price and told him you'll send in a deposit. The games dont stop - its fun for them miserable for you as a customer. I was an out of state customer treated him like a gentleman but WAY TO MANY GAMES!!! Check the reviews everyone says the same thing. Then him and the GM will write a response and say oh please reach out to me to share your experience. Its all a game and bs. They are the definition of used car salesman. Its hard sales not a relationship at all. Not worth it getting a car from them. Unfortunately due to that im walking away just tired of these games. The owner should do better the bad reviews are piling up and customers look and care. As you can see i leave a lot of reviews and try to not leave bad ones unless it was a really bad experience and this was from start to finish. This dealership will make you feel like shit. Go elsewhere.

We have a 2012 Audi Q5 that we love and were convinced we should only have serviced through our…read morelocal Audi dealership. We were methodical about it... until we met the crew at Solo Motorsports. For the last 3 years now, we've had all of our service issues handled there and have never had a single complaint. They are a small shop, with high personal detail given to each customer. Each time either I or my wife walk in or even call... they know who we are. They've made practical suggestions to keep our vehicle running longer and then made fun suggestions to see if we wanted to turn our quiet unassuming family SUV into a yuppie rocket wagon from hell!! We have always said that this is one of those vehicles that we will own until it dies. With help from Solo Motorsports... we plan on enjoying it and keeping it running for as long as possible. I'm not sure I'd ever take it to an Audi Service Center again. We're spoiled now.

Beware - my card was charged higher than what the invoice showed (what the invoice showed was a bit…read morehigher than what was verbally quoted is another matter altogether). Realized this when I saw the charge on the card. Called to inquire why there is a difference. Was told that they charge 3% for processing any card payment, though it is not reflected on the invoice and neither did they say anything about it when taking the card. When I mentioned that I would have appreciated having been told about it at the time of payment as it would have allowed me to consider other forms of payment, the fee was refunded but the response that followed is what I can only categorize as rude and unpleasant. Not recommended.

Absolutely the best, most professional, most thorough inspection report I've ever received!read more

I just had Eric perform a pre-purchase inspection for a potential on-line purchase, and am i glad I…read moredid! This car had a clean CarFax but Eric found body repair work that had had been done not to mention a couple of oil leaks and possible coolant leak. He did a thorough and fully documented inspection with pictures and offers a video option which is well worth it. He did the inspection the day after i called and i had the report the morning after. Excellent customer service, professional work, money well spent! Thanks again Eric

very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

We purchased a used vehicle from Star Motors on Feb 15, 2026. Within 4 days, a "Brake System"…read morewarning appeared. We contacted the dealer immediately but were offered no inspection or help. We requested a Carfax and maintenance records at that time. The Carfax was provided about 1.5 months later, and no maintenance records were ever given. Soon after, multiple warning lights appeared (brakes, power steering, engine). On Mar 24, the car failed to accelerate safely. It had only been driven ~510 miles since purchase. Despite early reports, we were told nothing could be done due to a 30-day window. On Mar 27, inspection found a misfire code and we were told basic maintenance had not been done prior to sale. No resolution was offered. We are now paying for repairs. Strongly recommend an independent inspection before buying. Versión en español: Compramos un vehículo usado en Star Motors el 15 de febrero de 2026. A los 4 días apareció una alerta del sistema de frenos. Contactamos al concesionario de inmediato, pero no ofrecieron ayuda ni inspección. Solicitamos el Carfax y registros de mantenimiento en ese momento. El Carfax se entregó 1.5 meses después y nunca recibimos registros de mantenimiento. Luego aparecieron múltiples luces de advertencia (frenos, dirección, motor). El 24 de marzo el vehículo no aceleró correctamente. Solo había sido conducido ~510 millas. Aunque reportamos desde el inicio, dijeron que no podían hacer nada por la política de 30 días. El 27 de marzo se encontró un código de falla (misfire) y nos dijeron que no hubo mantenimiento básico antes de la venta. No hubo solución. Ahora asumimos los costos. Recomendamos inspección independiente antes de comprar.

Star - Major safety red flags ignored at Star Motors Alpharetta. PPI on a red Prius showed bad…read morebrake booster (mechanic called it a major safety concern) + 3 dry-rotted tires. Caesar said they'd fix both, but when I asked for it in writing, the manager refused the brake repair. They're selling a car with known brake safety issues. Walked away. Get your own PPI and Don't trust Caesar's verbal word

I had a great experience purchasing my 2020 Toyota Corolla. Sophia was excellent throughout the…read moreinitial process and communicated clearly and effectively, making sure I had all the information I needed about the vehicle and answering any questions I had. Carlos finished the sales process and was extremely professional, knowledgeable, and thorough. He made everything straightforward and ensured I understood each step before completing the purchase. Overall, I had a smooth and positive experience. I would definitely recommend working with Sophia and Carlos if you're looking to purchase a vehicle. Great communication, professionalism, and customer service from start to finish!

#People of Colour Don't go to this place!!! I am writing to…read morefile a formal complaint regarding my experience at Rick Case Hyundai in Roswell, Georgia. On 29 july , my family and I visited the dealership with the genuine intention of purchasing a new Hyundai vehicle. We were prepared to complete the purchase and expected to be treated with professionalism and respect. Unfortunately, our experience was the opposite. During our interaction with the dealership sales person Bradly all of a sudden Gen. manager Mosco appear and we were treated in a manner that we believe was disrespectful, unfair, and discriminatory. The manager's behavior toward us was abrupt, dismissive, and unprofessional. The situation escalated unexpectedly, and despite our sincere intention to purchase the vehicle, the dealership ultimately refused to proceed with the sale. The manner in which we were treated left us feeling humiliated and deeply concerned that we were treated differently because of our race and/or ethnicity. No customer should experience this type of treatment while attempting to purchase a vehicle. This experience has seriously damaged our trust in the Hyundai brand. We expected Hyundai dealerships to uphold values of fairness, respect, and equal treatment for all customers.

The best dealership in the world. Alyque is amazing! I came…read moreinto Motorpoint Roswell with no expectations of driving out with my dream car. I told Alyque "I am interested in this car but I cannot buy until October timeframe" he understood fully and said I can still test drive whatever I want. After a quick test drive we went back to the office where he wanted to attempt to make a trade, I was dead set on selling my car for cash until he told me to at least listen to the numbers. I thought the deal was impossible with no money down but 7 minutes later Alyque came back with multiple approvals. Would recommend this dealer and Alyque to any and everyone.

My experience at MOTORDOINT Roswell was extremely frustrating and disappointing. I arrived at 10 AM…read moreready to purchase a vehicle, but by 2 PM I still didn't have a car. Initially, I was in the process of buying a vehicle that had already been approved by my bank. While the paperwork was being completed, I even went as far as adding the car to my insurance. Then, out of nowhere, I was told that someone else had already placed a deposit on the vehicle--and they gave the car away. This was after I had already invested significant time and taken steps assuming the deal was finalized. After that, things only got worse. For the next four hours, I was shown vehicles that were either unavailable or not ready, with repeated promises that led nowhere. It felt like a complete waste of my time and energy. Overall, the experience felt like a bait-and-switch. The lack of communication, organization, and respect for my time was unacceptable. I left extremely frustrated and disappointed. I would not recommend this dealership to anyone looking for a smooth or honest car-buying experience.