Wonderful service for oil changes and service, and they won't charge you or recommend anything you…read moredon't need, unless you ask for it, and they will give you an honest opinion. Great pricing too!

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

Hello Bryan, the renovation of the lobby/waiting area looks amazing, GREAT job! I don't come to…read moreyour shop often, which can only mean that you and your staff are taking excellent care of my Benz. It's time and money well spent. Thank you and your staff for taking care of our automobiles.

This place is a scam , the quoted me for rotors and breaks for front only for 630$ went to Garcia…read moresms auto did it all for 100$

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

New to the Roswell/Alpharetta areas and I lack the knowledge of the better service providers here…read more Stumbled onto Honest-1 (H1) on the Internet via Google Maps and read a lot of comments entered by good folks. After 200+ comments, I had a good idea, more than necessary actually, of the commitment H1 displays towards its customers. Had my 2013 Nissan Frontier towed in by Super Tow & Transport (770) 317-3719 (a shout-out to them) and H1 had my vehicle running like new at the end of the day. I am very pleased with H1 and consider them my "go-to" service for all of my future vehicle maintenance needs. I recommend H1 to everyone who needs their vehicles serviced.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!

I highly recommend Alex Auto. Honest and knowledgeable evaluation of my vehicle, very clean waiting…read moreroom, friendly and informative service.

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

The North Roswell Automotive group are easy to work with, good communicators and knowledgeable…read more Highly recommended.

I recently moved from inside the perimeter and was looking for another spot to take my car for…read moremaintenance. North Roswell Auto is not too far from my house and so I gave it a try (several times). I am impressed with their professionalism, knowledge and cleanliness - 3 most important things to me. I recommend them for cars that are beyond your manufacture warranty. Thank you.

Chose this shop for a second opinion primarily because they advertised a free diagnostic. The…read morerepair estimate itself was on the higher side compared to other shops, but I was told the work could be completed in roughly 3 days, so I moved forward. I waited 6 days before finally calling for an update, only to be greeted by what can best be described as one of the most unnecessarily abrasive reception experiences I've had in a long time. Defensive, passive aggressive, and somehow managing to sound inconvenienced that a customer dared ask about their own vehicle. Eventually I received the call that the vehicle was ready. I'll admit I should have reviewed the invoice more carefully before paying, but I was in a rush and trusted the shop. That was my mistake. After leaving, I realized I'd been charged an additional $281 for a battery and installation that I never approved. Important detail: the battery in the vehicle was working perfectly fine when I dropped it off. When I returned for clarification, the receptionist immediately insisted the repair had been authorized, yet could not provide a single text, signature, phone recording, or any proof whatsoever showing approval. Once I pressed for documentation, the attitude escalated from dismissive to outright hostile, and I was essentially told there was nothing I could do about it. Fortunately for me, there was. I removed their battery myself, returned it, and received a refund. Ironically, I purchased the same quality battery elsewhere for $185 installed. The tech at AutoZone -- free of charge, by the way -- also cleaned the battery terminals, something apparently too ambitious for a $281 install at this shop. The returned battery still had corrosion and debris on it when I brought it back, which says a lot about the level of care involved. At that point, it naturally makes you wonder about the rest of the repair work -- although unlike the battery charge, I wasn't about to tear open the engine to verify it. Maybe the mechanical work is fine. Maybe it isn't. But customer service matters, professionalism matters, and charging customers for unapproved work absolutely matters. The receptionist alone would prevent me from ever returning here. Combined with the unauthorized charge and the complete lack of accountability, I'd strongly recommend others think twice before trusting this shop with their vehicle.

Amazing customer service and auto repair! They diagnosed that I needed to replace my engine mounts…read more- I didn't know my BMW X1 could drive so quietly and smoothly!!

Professional. Works quickly and knows his cars. I've never had a problem here…read more Easy Recommendation.

I really wasn't happy with the experience I was receiving at the dealership auto service, the…read morecustomer service was poor and the quality of work. I went to Google and Yelp looking for places that could service a Fiat and decided to visit German Maser Tech (GMT). I had recently moved to Roswell and thought the location was also perfect. The experience was night and day from the dealership.   GMT specializes in European car repair, including Audi, BMW, Fiat, Mercedes, Porsche, Sprinter, Volvo, and Volkswagen.   I contacted GMT and left a voicemail requesting an appointment, the next day I get a call back. This rarely happened with the dealership, I would have to call multiple times just to speak to a person. The guy I spoke to at GMT was very pleasant, and courteous and didn't' make me feel rushed, he answered my few questions and worked with my schedule. He also ordered some wipers for me and stated they would arrive by my appointment time. Awesome!!! It's been challenging finding wiper blades that fit my compact car at auto shops like Auto Zone and Sams.   The location was easy to find, and when I walked in I was greeted immediately, also very different from my dealership experience. The waiting room was very spacious and comfortable. I waited for 1 hour and my car was ready and I was ready to check out. I had a next service sticker placed on my vehicle which is a nice reminder. It was more expensive than the price I pay at the dealership, however, I'm willing to pay a little more for better service and not have to worry about if my car actually had an oil change.   I immediately noticed the difference in my car, it drove so much smoother and it was nice to hear all looks well.