Wow! What a relief to have found Bermudez Family Funeral Director. My mother-in-law passed away…read morerecently and like everyone else who loses a loved one unexpectedly, your whole world is suddenly turned topsy-turvy. In the midst of our grief and confusion, I contacted Bermudez, upon the recommendation of the staff at Monterey Community Hospital. A very sweet and sincere woman named JoAnn answered my call, as well as the many questions that I had. JoAnn continued to assist me throughout the process and is continuing to help today, with the obituary. She truly is a "rock star" and she's the right person for the job. Thanks JoAnn! I met with Nick, who is the funeral director and business owner. Nick was very professional, caring, open and honest. He honored my family's wishes and at no time was there any pressure to do anything other than what we asked for and there was absolutely no attempt whatsoever at "upselling" Nick too was sincere, genuine and caring. I really saw and felt the value of a "mom and pop operation". The small size of Bermudez felt very personal and nothing at all like a "corporate" institution. My family was well taken care of and respected. Nick and JoAnn helped make the very best of a very difficult situation. I myself have been a paramedic for almost 40 years, so I have a lot of professional and personal experience in dealing with people during difficult and sensitive times. Bermudez Funeral Home "gets it" and I very highly recommend them. Thank you again Bermudez, for taking such good care of us!

While we got off to a rough start we learned that Bermudez was recently sold and employees left and…read morethey were very short staffed. Tom did his best to stay ahead of it all and was very apologetic. In the end, everything came together and staff was very professional, helpful and they took great care of us. When we are in the position to need a funeral home again, it will be Bermudez Family Cremations and Funeral Home.

Juan Mendoza is fabulous to work with. I highly recommend San Carlos Cemetery for your loved ones.read more

Both my parents are buried there and they arranged a beautiful burial. I was truly grateful for…read moretheir support and efforts to make this day lovely.

Unfortunately, I did not look at the reviews of this funeral home prior of contacting them. There…read moreis no transparency with the director: Laura Singh. They are giving us the running around, not clear with the price, they say we will call you and never do and the day we expect a call, they never call us. Everything has been a mystery with these people regarding the price and dates of service and viewing of the body. This is my first time doing this and it has been a very bad experience with this funeral home. I honestly would not recommend this funeral home to anyone who wants everything to run smooth when it comes to funeral issues.

I had a very challenging experience unfortunately. This is my first time going through this process…read moreso I didn't know what to expect. It was disorganized (loved one's name misspelled, back to back phone calls when information was forgotten, not respecting stated wishes) and I ended up being very frustrated and upset by then end. I could be mistaken but I was under the impression that I would be able to order death certificates through the mortuary and it turned out not to be the case.

We went because the deer freely roam the Cemetery and enjoy watching them meandering in a serene…read moreand peaceful area is actually enjoyable. I kniw it's a bit strange but the deer are relaxed and easy to view. The Cemetery is across from the ocean drive so the view is lovely.

This review is only from a cemetery enthusiast perspective. I've had no dealings with the staff so…read moreI can't comment on that. I came here to check out the older parts of the cemetery, and walked around the newer parts too. It's an odd layout how the graves plots are set up. Some are in disrepair which is common of course with older plots, but I was dismayed to have to pick up quite a bit of trash. Old flowers were molding, flags were dirty and laying on the ground. It just seemed run down in general and with the odd layout it wouldn't be a place I'd choose to be buried. It could definitely use some TLC. Be aware that there's some holes in the older section that you can easily step in and hurt your ankle...so be on the lookout. On the plus side, it was peaceful to see deer around the cemetery and there was some cool gravestones from long ago.

Thank you Félix and Kevin for all your help with the service and your kind attention, the respect…read moreyou gave us in this very difficult and sad process for our family....Thank you so much Félix.

We are immensely grateful to Christie and her team! Especially for all the support and how quickly…read morethey worked to get everything set up in order to have our grandpa's services. Her attention to detail was key in making our family feel at peace. Services ran smoothly and everything was as planned. Morales Family

I called and let the receptionist know my mom passed this week so I'm obviously upset. The…read morereceptionist was totally cold and responded with "so you want to know packages and pricing?" ZERO sympathy. Just typed away like I was trying to get pricing on a set of tires. She put me on hold and eventually came back and said no directors were available. I never got a call back.

The Paul Mortuary is an excellent choice if you are navigating the death of a loved one. They are…read moregentle and kind and excellent guides on the process of what needs to be done. They don't try to upsell you with expensive add ons - they are simply respectful of your loved one, your choices, and your grief. I would recommend them wholeheartedly. Thank you Michelle for your sensitive guidance and care. You made a very difficult situation a little bit easier. We are all very grateful.

My family and I would love to thank Jessica and staff for a comforting experience…read more Jessica's compassion, calm and patient demeanor helped us get through a difficult time. We will be planning our mothers future needs. Again, much thanks for all the help.

Worst of the worst bad service too many mistakes on communication and cordinating everything gave…read moreus the wrong name with moms pictures , phones calk are terrible they send you to an answering service to Canada not nice at all for a mortuary where they have your loved ones absolutely terrible my friends mom passed 9 day after and they are still waiting for an appointment the mortuary saying they are looking into the 27 so far away for just an appointment to talk about a viewing and a mass not even the cemetery it's unbelievable and sad so sad still asking for a star that's awful the review doesn't go through if you don't push at least one star when I want to give them minus 5

My son my angel my best friend my baby dog Jessie left his body today and his spirit is flying. He…read morewas 19 years old .This is the best place which I would call new home for my dog. It's like Heaven.beautiful nature, birds are singing.Thank you Dean for creating such a beautiful place for these angels.Its like home.I would highly recommend this beautiful place for you're beloved pets.

From the owner: Pastures of Heaven pet memorial park, located in the pristine beauty of the Monterey Peninsula, is…read morededicated to celebrating and honoring your pets unique life and memory.