I love using local businesses when I can, and Bunce Plumbing & Heating did not disappoint!!!…read more They responded quickly to my message and fit me in to clear a difficult drain clog. Brian, along with his apprentice, was professional and thorough. I was very impressed with the job and the attention to detail. I now consider Bunce my local plumber!!!

We had a sewer drain line exposure and leak under the foundation in a very hard to get to spot. I…read morewas worried that we would need to drill through the foundation to get to the leak. Within 4 hours the work was done. Professional equipment including snake camera, old fashioned digging, and quick diagnosis and resolution of the problem. The team was extremely friendly, polite, professional, service minded, and worked very hard. It was a tough job, but well worth the money. I would definitely recommend Bunce.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

We have used these guys on and off for close to 30 years. They have always done good work for us…read more They are licensed, bonded and insured, and you can expect that their work will be planned to meet the Building Code and that it will pass inspection by the building inspector. They are based in our hometown and now service virtually all of Long Island and Manhattan with a couple-hundred employees, having grown their business basically-entirely on word-of-mouth, so I find these negative reviews kind of shocking. However, I also know that there has been a trend in this country in recent years for people to avoid expensive licensed plumbers and instead to hire unlicensed and unqualified handymen to do plumbing work; this is aided by the fact that any moron can glue together pieces of plastic pipe in an arrangement that would appear to the untrained eye to do the trick; unfortunately, very often this work ends up needing to be ripped out when it doesn't function as intended (siphoning traps in fixtures, not draining well, clogging, etc.) because it doesn't meet the building code, which is designed to make sure that things function as intended. Very often, handy-hacks are much less expensive than real plumbers, and very often they end up being expensive because their work isn't good. But sometimes, their work is adequate, and then people get that price point in their head as being reasonable. I can get a guy to try to snake a drain for $49. Sometimes, his work will be good. Sometimes, he will put the snake right through the bend in the pipe, causing all heck to break loose. Will he have insurance and a bond to make the damage he causes right? Probably not, which is why he is less expensive. I think some of the negative reviews here are based on the feeling that folks got ripped off pricewise. I can say that Maccarone is not inexpensive. But in our experience, they come promptly, they know what they are doing, and they get it fixed right the first time. And their prices are comparable to other licensed, bonded plumbers on Long Island. I will give you three examples. First, this week a sink drain was backing up and leaking from around the trap where the tailpiece of the drain connects to the trap. I needed it done that night, for reasons that are unimportant. I called Maccarone at about 5pm. They explained that they would be happy to come, but that it would be much cheaper to do the work during normal business hours. I needed it and accepted the extra cost. The very nice guy came about 90 minutes later. He meticulously snaked the drain and disassembled the trap and tailpiece. I had pointed out that the trap looked crooked, and he agreed. He showed me how the tailpiece hadn't been cut to size when someone else installed it, so he cut it to the right size and reinstalled everything nice and tight. Leak solved. He also fixed the pop-up drain thingy, which had never worked. He put a piece of paper towel under the drain and tested it for drips. He went downstairs and examined the pipes from below to insure that the leak had stopped and that he hadn't damaged anything while snaking. He wore booties so not to damage our floors in the wet messy weather. He ran the drain a long time to make sure no leaks anywhere. While I went to cut him a significant check, he cleaned up the work area and even wiped down the sink and fixture. Great guy, super-pleasant experience, job done right the first time. Two years ago, our shower faucets didn't work right. A contractor had said they were not repairable and needed to be replaced, with retiling the wall, etc. Maccarone sent a guy, Jim Brown, who loves to work on old houses and is super-knowledgeable. Long story short, he knew immediately what model of 1950s-era faucets these were, got the replacement internal parts, and made them work like new, accessing the guts of the faucets just by taking off the handles. He gave us all sorts of caveats about what could go wrong when you try to disassemble a faucet this old, not to discourage but just to inform, and also gave us a price on putting in a new single-handle, which he could do without ripping out the tile. We were well-informed, and the price was fair given the amount of work involved and the fact that nobody else wanted to fix them (and probably couldn't even identify the make and model), and the fact that they have run flawlessly for like two years now. I referred Jim to some folks who needed a bunch of repair work done on their Aunt's old house, and they raved about how knowledgeable, nice, and good he was. Finally, Maccarone came last year within an hour when a pipe froze in the garage, and thawed it out before it burst. Again, it wasn't cheap, but it was knowledgeable, expert service.

I signed a maintenance agreement with Maccarone Plumbing in Glen Cove in 2025 for my Generac…read moregenerator. In the time since, there were five separate power outages where the generator was needed to power the house -- and it failed to start or transfer power every single time. After each event, I contacted Maccarone; they ordered parts, made adjustments, and performed service, but the generator still didn't work reliably. I eventually switched to a different company I found directly through the official Generac dealer locator. I learned they specialize as electricians, which made a big difference. The customer support representative handling generator issues was consistently unknowledgeable and showed little interest in resolving the ongoing problems. After using them for years without any payment issues, I also requested a plumbing estimate and was asked for a deposit before they would even come out -- surprising given our established relationship. I would not recommend Maccarone for Generac generator maintenance. For anyone with a standby generator, I strongly suggest going with a licensed electrician or an authorized Generac dealer for better reliability and care. Also just noticed that other clients that have left reviews are also giving the thumbs down

Very fair and thorough work. Owner is knowledgable, friendly and honest…read more Recommend highly. Does plumbing (kitchen, bath, laundry) and boilers and hot water heater. John has done work for me many times and would not consider anyone else. contact: 516-835-4560

Water heater replacement and other small fix it Great phone…read moremessaging systemafyer hours and prompt response. Came and got the job done with a quality WH left the job site clean and neat. Had to do a bit of caulking for a vent issue and did a beautiful job !! Very conscientious and professional owner and crew !

Customer service, i can't say anything about the company as a whole. , But the young man i spoke…read morewith about are water being off for 6 hours was very rude and immature. Not a big job two hand sinks tub . Cut cap valve simple

Emergency service was required for my clogged kitchen sink. The response was swift and…read moreprofessional, with excellent communication.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

Finally found a plumbing supply in the area that has a great selection. No more struggling at the…read morebig stores that never have the parts needed. Tucked away this place is great for anyone who needs plumbing parts. Helpful staff too!

Plumber was on time and performed the job promptly. He had the correct parts on the truck and got…read moremy bathtub and sink working quickly. He also used his own shoe covers when entering the house to keep my floors clean and every time he left to grab something from the truck, he removed them at the door to keep the covers clean. Extremely professional.

I have used Yonkers plumbing for over 50 years. We use to love them. Reliabel, depenable , did…read moregreat work and came back immediately for any issues encountered with their work. But that all changed when Paul yonkers Sr retired. I had them do a new renovation on my bathroom. At the same time I was doing renovations on a new living room below the bathroom. Yonkers plumbing completely ignored my contractor on what was required to do the plumbing work on my bathroom. They had to come back multiple times for wrong parts ordered and replaced. When they finally followed my contractors instructions. There was a leak from the toilet not being seated correctly. Completely destroyed my renovation in my living room. Their plumbers are inexperienced and one of the plumbers would not respond and ignored my queries. To the point that I had to demand an response in an angry matter. I would beware to use them, not the old yonkers plumbing. No discount or retribution offered even though I requested one for ruining my living room renovation.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.