someone came out for estimate and was in a big hurry. No brochure, no business card, no samples. I sent an email. owner called me . we talked about it. He was very nasty and defended his estimatator, and then basically hung up on me. In my job, I would always take materials about my company, a business card and spend time with potential clients. None of this happened. I had heard so many good things about this company but this was not a good first impression by any means. If you had just had some materials for him as well as some extra time for him to spend with us, maybe that would have made a difference. read more