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Cellutions

2.0 (4 reviews)
Open • 10:00 am - 8:00 pm

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Cellairis

Cellairis

(2 reviews)

On Sept 30, 3024 Verizon I experienced a loss of cellular and data usage due to large outage while…read moreI was traveling. The accounts affected appear to be random. Nevertheless, the team kept their cool and a Verizon representative at this location. Help me set up an alternate number that would allow me to make calls. Although I didn't have data, my goal was to get to Yellowstone and the staff helped me look at the map and locate the drive best for me. They went over and above they were warm and friendly and professional Verizon give these guys a raise.

My daughter brought her phone to Cellairis in Southgate Mall in Missoula, Montana. Her iPhone…read moreworked perfectly, but the glass was cracked. She was charged $215 to have the glass fixed. She was worried because the employee fixing the glass was flirting with male friends in the mall as she worked on my daughter's phone and was not paying attention. Cellairis's negligence (employee working on a phone while not paying attention to what she is doing because she was flirting with men in the mall) should void any indemnity clause. Did you know that whenever you take a phone to Cellairis, they can break it and destroy it and then claim they are not liable? The employee apologized for breaking my daughter's phone and promised that Cellairis would buy her a new one. But then the manager, Leah, reneged on the other Cellairis employee's promise; when I spoke with her, she promised instead to have the phone fixed and returned to my daughter as good as new in 2-3 weeks. She did not tell the truth. The phone arrived 8 weeks later and was still unusable. My daughter paid $215 to Cellairis to have the glass fixed but was never able to use the phone again. She was without a phone for 8 weeks while she waited, and then Cellairis sent her the phone with a broken motherboard, so it is useless. When we took the phone to Verizon, the Verizon employee pointed out that once Cellairis broke the motherboard of the phone, they would have known that the phone could not be restored to its previous level of performance. My daughter is out $215 to Cellairis because of employee negligence and had to spend hundreds of dollars to get a new one. Cellairis employees did not tell the truth to me or my daughter regarding this situation and should compensate my daughter financially since the problem arose from their negligence and disregard for my daughter's phone. I want to mention that I am merely stating the facts and no attempt has been made to slander anyone. What bothers me most is the apathy of the Cellairis employees, who did not care about the customer or try to make things right.

AT&T Store

AT&T Store

(9 reviews)

I would give this a 0 if I could. The rep was dismissive and clearly didn't want to do his job. We…read morewere there to move over 9 lines from Verizon and he could not have cared less. When I showed him the plan breakdown I received from their online rep he just said "well I don't get the same price" when I asked him for an actual mo they cost he said he couldn't give me that. He gave me an estimate that was $75 more than I was told on the phone. He was rude and acted like we were bothering him.

Most expensive service is also the worst…read more Do not under any circumstances even consider AT&T wireless for your internet access. You WILL regret it. I have a wireless device to deliver internet to my home business because I live in an area where the only other option is HugesNet Satellite. (Frenchtown) Satellite is not an option for me because I have to remote connect to my office computer in town and can't do that with the lag built into that type of service. I always hit my monthly limit on my (cough) "unlimited account" the first week of every month. Usually in a few days. After that - it is slower than dialup. Speed test shows 200K download speed. Just doing a simple google search can take a minute or longer. Any web site with pictures? Multiple minutes. And don't even THINK about any sort of video (YouTube, Netflix, etc). African bushmen in a grass hut are getting better internet access than I am. And all that is the good news. The bad news is - often times it is completely unavailable. No internet at all. Calling customer service is an exercise in frustration. They hang up on you. Or cut you off mid sentence and transfer you to the wrong department. After half an hour of trying and re-trying about 8 times tonight I finally just gave up. And for the privilege of this crappy service they actually have the NERVE to charge me $130 per month. Really? $130 a month for this crap? About the only good thing I can say about AT&T is - they've got HUGE balls to price their service so high. You have been warned.

Cellutions - cellphoneaccessories - Updated May 2026

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