Great customer service. Timely. Respectful. Able to answer all my questions…read more I was helped by an employee named Joshua, who was able to get me a rediculously plan, and a significantly better phone than the Straight Talk phone\plan i had.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless. Visit us today at 537 Lincoln St, in Worcester, or give us a call at (978) 244-7339.

Most everything!! Especially the food!! The food was so terrible, I could only eat Oatmeal or Roast…read moreBeef Sandwiches!! Even then, I couldn't have the sandwiches when I needed something to eat!! You also limited how many I could have in 1 day!!

Was at this location yesterday and the customer service I received from Shaquan was above and…read morebeyond. He was very friendly, knowledgeable and enthusiastic. It was very busy and Shaq happily greeted every customer that walked in even though it was very busy and there was limited staff. He made everybody feel welcome and important. Fantastic work!

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

From the owner: We Provide Cellphone Repairs, Cellphone Plans & We Buy Sell & trade New and Used Electronics. NO…read moreAppointments needed for a repair, walking's welcome!

Amazing AND I've never been there! - my wife and mother-law just went there. Pedro is a young man…read morewho runs his business the old way "customer needs first with honesty" He took care of everything the ladies needed . I had broken tablet no one including the Geek Squad ( it was under an extended warranty that was valueless) would fix, my wife brought it in 30 minutes it was fixed for $35

Came in with a problem, expecting the worst. They fixed it for free. I always come back here -…read morethey are the best.

Fixed my charger, gratis. Twice. They know immediately whats wrong with the phone. Fixed while I…read morestood there inside 5 minutes.

This business offered great service and were very helpful. They were able to replace the back part…read moreof my phone that was completely shattered and they did so at a great price

The owner goes over and above cuatomer service wise. Had my screen replaced about six months ago…read moreand he went and found the postal carrier to get it done. Today i went for a separate issue with the same great customer service...

I had an iPhone 12 battery replaced here and was pretty disappointed with the pricing. I was quoted…read more$130, and with tax the total came out to $140. What's frustrating is that Apple charges $89 for the same service, and the battery itself can be found online for around $45. The markup felt excessive. Unfortunately, I won't be going back. Do not recommend

Tried reaching out today to person who responded to my review but no one in cellular sales could…read morefind out who that was. BUYER BEWARE: Verizon retail stores sell OPEN BOX and REFURBISHED products as NEW! They don't tell you this and they bring them out of the back room already "open" saying that you asked them to set it up for you, when you didn't. I reported them to the BBB and my states D.A.

This place promised wife theyd remove her SIM card during a trade in and return it to her - twice…read more Instead, they sent the phone without doing so and claim they cant retrieve it. This is theft and deceptive marketing. They made what should have been a good experience absolutely miserable. They made no effort to fix the situation. Absolute scammers - we will never shop here again, and you shouldn't either. We are strongly considering filing a police report.

I live in Shrewsbury MA, I called Verizon about poor service in my area, dropped calls for an area…read more It's called the dead zone of Shrewsbury, the area includes the Dean Park area. I explained the issues to two customer service techs. The first ticket was LOST... The second ticket was closed by Verizon engineering stating "Yes this is a known issue in that area." I asked what's the plan? VERIZON Engineering stated NONE. May be time to find a new carrier.

From the owner: Visit our store at Shrewsbury for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.