Rude customer service. Felt like a criminal picking my phone up from here. Was greeted and asked…read moreif I could be helped but as I started replying, the lady at the counter walked away and started helping another customer. She said someone else would help me. Had to show my ID multiple times in order to leave with the phone.

Fast friendly professional service. Always get it right the first time. Highly recommend them.read more

Only interestd in selling you a phone. ABSOLUTELY nothing else. Do not want to help with any…read moreproblems. making a payment is even a pain with this place. Also not a corporate store. When I had multiple problems I called Corporate. they told me, they had gotten many complaints about this place.

Bought the new Galaxy 10s 5g in May. I haven't had an android in a couple of years so I wanted to…read moregive it a try! The phone was great at first then I got buyers remorse. The lady who sold me the phone Andrea was super nice and helpful, unfortunately I returned the phone the next day because a lot of my friends and family said to return it, so I did. I received a huge bill for the phone and called customer service ASAP! It turned out the the guy who returned the phone didn't put it into the system that the phone was returned.( I guess he needed the money that bad) the point to the story is be careful returning big ticket items! Every time I went into the store the guy had an attitude.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

Highly recommend Perfect Screen in South End. Great customer service & fast repair. Explained…read moreall our options clearly to fix a damaged IPhone.

Phive - thank you for your amazing customer service a true breath of fresh air! She made dripping…read morethe equipment off a breeze, just remember customer service is a dying breed so be kind

We've had Spectrum for 18 years and we made a phone call yesterday to try to lower our bill because…read morewe noticed it kept creeping up. We were on hold for 25 minutes with customer service and they never called us back after hanging up. Horrible horrible service way overpriced. We are switching to T-Mobile.

I bought a new phone from tmobile online and needed to return the old one for trade-in credit. I…read morewas told I could do it in the store, so I stopped there. After they "inspected" my trade-in, they told me they wouldn't accept it because the screen was "cracked" which it was not. I asked to speak to a manager, I was told no. I asked for the number of the manager, she told me to leave. I requested her name and manager's name and she called 911 and had the sheriff department come. Seriously a horrible store, the officer agreed that my phone was not cracked and then said that store doesn't care about customers based on his experience.

I walked in and the lady clearly did not even want to talk to me. I asked her if they had Apple…read morewatches I was ready to buy one but she said "I don't even know" and went to the back so I walked out. I mean what the hell? I've never seen anything like it lol. The store needs more employees who will actually help you clearly.

HORRIBLE CUSTOMER SERVICE!!! HORRIBLE PHONE SERVICE!!! We brought a sprint phone to them for them…read moreto unlock. NEVER EVER did the so called owner/manager tell us that a sprint phone will not be compatible with metro PCS services. So now we have paid him $100 to unlock a phone that more then half the time doesn't even receive the calls and if it does it will drop the call. Internet is non existent. And to top it off even after having it supposedly unlocked from Metro PCS services the phone can't be put back on my sprint account because it says it's still locked to metro pcs. We have attempted to make contact with the owner but every day when we call the "manager" says the "owner" will call you back but every day that goes by not a word from the owner! STAY FAR AWAY FROM THESE SCAM ARTIST!

From the owner: mobile phone repair Mobile phone sales…read moreUnlock Flash

Best price in town! Super fast and efficient. Anybody who isn't under warranty or needs something…read moredone quickly. Go to my guy here

Best place to buy screen protectors! Best for fixing phones computers. Try them. You will be…read morehappy!!!!

If I could give one review I would. Not helpful. Doesn't live up to the standards with their…read morewarranty, closes at weird times with no notice, even though they fix your screen you still have problems. Not dealing with it. Expected a better company than I dealt with.

Quick service, very knowledgeable and reasonably priced. We have taken 4 phones here for screen…read morerepair. Happy every time.

Not sure what these other reviewers are talking about but I had a great experience. He had my pc…read moredone within a few days, and reasonably priced for what he did. The front entrance of the store could be a bit more updated but nothing is wrong with it, also didn't know they did phone repairs until i walked in which was great for future reference

Paid $90. upfront to check my laptop. Told me I needed a motherboard and would check price and get…read moreback to me. Never heard back from him. I know he sells computers, just curious. Been about a year ago. Does not return phone calls. Would give him a minus 5. This is Indian Trail NC (NOT CALIFORNIA)