Mis-communications between installers and estimator. The estimator stated my new motorized awning…read morehad to be placed exactly where my old manual was. I questioned him about a window, he said not an issue. The installers came and stated the new awning had to go higher or I would not be able to use a window, so I said okay. Now that new awning is higher than what the estimator stated, it does not block the sun in evenings. Also, they didn't plug the holes from the old awning nor hide the power cable as promised. I attempted to work with the company to get the proper size awning for the height, they would not accommodate me.

I just had Bristol install a new sliding door and a window as well…read more There communication was great, Dana called to review and rhen schedule for measurements and then the install after order was placed. Now this is a quality product , made to order and incredibly solid and well built. A good product is nothing without an experienced installation crew. Chris and his team were amazing, my siding is 40 years old and the aluminum wrap and additional attention to detail was Perfect. Inside as well, the new casings had to be fit into wainscot on one side and notched around existing wall heater on the other side. This was a quality finish, nails holes putties and everything caulked in professionally. Final Bill, no additional charge for clearly some extra work. I could not be happier. Thank you so much

Our experience with Pella was smoother than we could ever imagine. After reading these three…read morereviews, I am most thankful for that as I was extremely concerned about how the installation would proceed. Our salesperson, Filomena, was fantastic with listening to our specific requirements as well as explaining every detailed step of the process to us. She was there at the beginning, mid-way, and completion of the install to be sure we were totally satisfied. Beyond that, she quickly returned our calls and/or texts when we had concerns during the process. Our installers, Kyle and Seth, were so diligent and careful during the removal of the existing patio and sliding doors as well as with the installation of the new Pella products. Our existing trim was removed carefully, our surrounding wallpaper was undamaged, and when we requested some special trim work at the bottom of the doors, Kyle's skill and workmanship became very obvious. Regarding the painting that was necessary around the new doors, Seth was meticulously neat and particular both on the exterior as well as the interior. These three individuals clearly have expertise in their domains and deserve acknowledgement and are a credit to Pella.

After waiting 8 months for our door many delay due to COVID . Our door was finally installed after…read moremultiple rescheduled installations. Door gets installed and it's hard to close, And I can see light on top corner and bottom corner. Poor install for a very expensive door. Pella is called and they send a tech they does a couple of adjustments and tells us , he doesn't have everything he needs, weeks go by we do not hear from Pella. Call them and they send someone else out. The guy spends an hour adjusting the door, says poor install. The door is now easier to close and I currently do not see light!! Fingers crossed that after 9 plus months from order to adjustments. Fingers crossed We won't have any more issues. This company does not communicate well. I do like my door, just unhappy with install & customer service.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

I've used Stormtite for replacement windows on 2 occasions...they were professional and efficient…read moreand would them them again!

Our 40 year old ranch home in Oakland Beach needed the wooden (T-111) siding replaced badly. After…read more3 hurricanes, a tornado and even a few small earthquakes, it was time for an upgrade. We were thrilled to be able to book Storm-Tite Home Improvement to do the job. It was the best investment we ever made in our home, which we plan to stay in. The pandemic had set us back from our original plans to start the job in Spring of 2020. Lumber kept rising and building costs soared. Frustrated with waiting any longer and fearful that wood rot and bees would continue to plague us aging seniors (along with the Covid pandemic) we went in search of a quality reputable contractor. As seniors, we were fearful of being taken advantage of by con artists who prey on the elderly. We settled on Ed Ladouceur's Storm-Tite company, after many glowing word of mouth reviews, and after visiting a job site in progress nearby. From first contact it was a home run. Ed responds quickly to your calls. He will come to your home and assess your needs and work up an estimate in a timely manner. He's professional, friendly and not a high pressure salesman. He has a whole team of pros to attend to all the needs of your remodeling job. Storm-Tite also has a store front in Warwick where you can peruse different product lines in person, safely. He's got top-notch carpenters, siding installers, electricians, window installers, roofers---everything you need. Storm-Tite uses only the best products. We had a variety of siding styles and brands to choose from. Ed helped us save money and still achieve the curb appeal we desired by combining products when the cost of using the premium product for the entire job climbed out of reach. He shows up everyday on the job site to check in with the crew. I liked that we discussed underlying problems (rot) that were found and corrected them before the house wrap went on. You will not get a one man band. You are hiring an entire competent and friendly team to get the job done quickly. They supply port-a-John so workers are not traipsing through your house, and all debris is trucked away daily. The yard was left spotless. Every detail was worked out from what style window to the doorbells, lighting fixtures and hose bibs. The installation was done off season and workers showed up everyday rain or shine. To Charlie, Richard, Tawn, Steve and rest of the gang---thank you for your integrity, skill, and professionalism! We had complete vinyl (Norandek) siding in "Steel Blue" installed (with full Certenteed insulation wrap), matching blue steel awning over our air conditioner, 3 Harvey replacement windows, 2 custom built storm doors, all new rain gutters with leaf guards and downspouts, Invisiguard beaded soffits and all new vinyl-alloy trim in white. Our house is 34x26. The 10x10 shed was sided to match. Storm-Tite is not cheap, but remember: you get what you pay for. Do it right and you only have to do it ONCE! Worth every penny. The entire job was under $36,000. The best! More stars if I could.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Professional, great service and product. They know what they are doing. Purchased two storm doors…read more Came in on time and installed. Also purchased hand rails for porches. Honest, family owned business!

David is always very helpful. I use Phoenix for fixing my broken windows and window parts. they are…read morealways knowledgeable and helpful. Keep up the great work Sean

Highly recommend this business. Needed two windows repaired Evan is very professional and…read morethorough, and got it done quickly. And the prices were reasonable.

I went over personally to request an estimate for a tabletop glass for my vanity table. The young…read moreman who I spoke with was very nice and told me he would give his boss the information and that he would get back to me on Monday. Two weeks went by and I never heard from him, so I called and left a message. Again, never heard from anyone. Not a great way to do business. Apparently it was too small of a job and it doesn't occur to them I would need their help again in the future.

Absolutely exceptional service. Extremely organized. Local residents. Honest people…read more We got water in our basement due to the recent deluges of rain. Water in the basement hasn't happened in the last thirty years or so. KPM examined everything and suggested it was the way the gutter was put back on the roof after cleaning it of debris. (The actual gutter installers cleaned the gutters. Gee, won't be using them again. But I digress.) KPM came back a couple of days after they gave us an EXTREMELY REASONABLE price quote and performed the work. Sheer perfection. I never really noticed the gutters on the back deck were "off." It's comforting when you hire someone with excellent knowledge and skills as well as high standards. KPM is fully licensed and insured. We're going to tell our neighbors about them because these folks live in the neighborhood.

I hired KPM to prepare 2 apartments that were left in pretty rough shape prior to getting the…read more apartments ready for renting, Met with Sonia the Owner whom had an estimate back to me the next day. The work was scheduled for the following week and Ken the owner was there the day he said he would be. The crew worked straight through their schedule everyday, Very professional, cleaned the area daily, Actually assisted with repairing several door hinges without even asking. GREAT COMPANY painting , handyman and renovation work was excellent quality, Will Recommend KPM to others , as they exceeded expectations.