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    The thief/ liar that knew he sold us defective item and refused to exchange item.
    Aileen S.

    If I could, I'd give them ZERO stars. They're thieves!!! I bought a digitizer and found out they gave me a defective one. They refused to return or even at LEAST exchange even when it was his "mistake" for having given me the product. The guy said in his own words "if anything goes wrong, you can come back and exchange it", but he lied. I even repeated the words he mentioned and he said "there's nothing I can do". The guy said he couldn't return or exchange the defective item he gave me even though he knew he made a mistake. If he can sell me a defective one, he can easily grab one that works and give it to me but didn't. Almost $100 worth too. I'm so angry. Don't go here, you'll regret it and they won't exchange anything even though the receipt says otherwise. I wanted my phone fixed right away so I went to another cell phone store right by them in the corner and told them what happened and showed them. They said the writing on the packaging says "Namey return" which is a company you take your defective items to and that I can sue so that's what I'm going to do. Just don't like that I have to even go through this when it was their mistake to begin with. Don't even take responsible or didn't want to give me a good one because maybe all of the digitizes they have are defective. RUNS BUSINESS POORLY. DOESN'T FOLLOW THROUGH WITH THEIR POLICY. Don't trust them.

    Good variety of collections available with them

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    1 year ago

    good help no trouble here I will come back soon they are also fast wit there work. I had my 11 fixed in 10 min

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    Business owner information

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    Makena G.

    You are most welcome! Thank you for choosing us!

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    8 years ago

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    Ask the Community - Cellairis

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    Xpress Cell Repair - Screen protector replaced! Great service and a great price.

    Xpress Cell Repair

    (157 reviews)

    I decided to use Xpress Cellular Repair to replace the battery in my iPhone since they are…read moreliterally around the corner from where I live. When I walked over to the shop to drop off my phone, I was told it would take 40 minutes. I came back about an hour later. Thuan explained to me what he did and that my phone had a new, fully-functioning battery. I was impressed that he was able to get this done rather quickly. The price he quoted me for the battery replacement was $80.00, which I thought was a fair price. If I ever need service on my phone again, I will not hesitate to come back to Thuan's shop. For anyone in the local area, I highly recommend Xpress Cellular Repair for cell phone servicing.

    I have been a customer of Xpress Cellular Repair for OVER 10 YEARS, and after my most recent…read moreexperience, I will never spend another dollar with this business. Just 46 days ago, I paid them $200 to replace the screen on my iPhone. Now, less than two months later, the screen has developed a bright pink line running straight through the middle of it. You would think that after more than a DECADE of giving a local business your money, they would stand behind a $200 repair that failed after only 46 days. Apparently not. I spoke with the owner and his wife, and rather than taking care of a longtime customer, they refused to honor the repair because their warranty is only 30 days. Let that sink in. A $200 iPhone screen lasts 46 days, and their response is essentially: you are 16 days outside our warranty, so that's your problem. I understand having warranty policies. What I don't understand is selling a customer a $200 screen that fails in a month and a half and then hiding behind a 30 day policy instead of standing behind the quality of your work or the parts you sell. And what makes this especially disappointing is that I wasn't some random first time customer. I supported Xpress Cellular Repair for OVER 10 YEARS. Ten years of customer loyalty apparently isn't worth 16 days of flexibility. That's the part that tells me everything I need to know about how this business values its longtime customers. If you're considering getting an expensive phone repair here, I would strongly recommend asking yourself one question first: What happens on day 31? Because based on my experience, if that repair fails shortly after their 30 day warranty expires, you may be stuck paying for it all over again. After more than a decade as a customer, they've lost my business over their refusal to stand behind a $200 screen that lasted 46 days. Extremely disappointing way to treat a loyal customer. UPDATE: Then the owner respond to my Yelp review as well as my Google review and says there was physical damage to my phone (which there isn't), to cover himself for the public. DO NOT, I REPEAT, DO NOT USE THEIR SERVICES. These people are about profit, not community, or standing on the products that THEY SELL! THEY ARE SCAMMERS!!

    Cheapest iPhone Repair

    Cheapest iPhone Repair

    (1.2k reviews)

    I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

    1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

    Long Beach iRepair

    Long Beach iRepair

    (807 reviews)

    Josh over at Long Beach iRepair is solid. I took in my 10-year-old printer, and there wasn't even…read moreanything wrong with it. He still took the time to go through everything and made sure it was operating exactly how it should. Nowadays that's pretty rare. Dude is cool as hell, knows his stuff, and actually cares. He even got it connected to dial-up broadband... I swear I heard *"You've got mail!"* before it printed the test page. At one point I think my printer started asking where Blockbuster was. Josh, if you're reading this, I gotta say too... whatever you did with the shop looks good. Everything feels way more balanced and just has a good vibe whatever you replaced was worth it hands down This dude works FAST. He's like an octopus answering phones, helping customers, fixing computers, and somehow still has time to answer my million questions. **Legend has it Josh once fixed someone's computer by unplugging their attitude.** They say his computer has never seen the spinning wheel of death because it's too scared to show up around him. For real though, if you need anything tech-related, quit messing around and go see Josh. Tell your friends, tell your family, tell your cousin who still has 67 tabs open and swears it's for work. I'm definitely sending people his way. Appreciate you, Josh!

    After reading several Yelp reviews, we decided to choose Long Beach iRepair based on the shared…read moreinsights. Yesterday, my spouse visited iRepair to have the batteries in two iPhone 13s replaced. Josh provided excellent customer service -- he was friendly, knowledgeable, and completed both in under an hour, and the pricing was very affordable. Overall, we were very satisfied with the professional and friendly service. We highly recommend Long Beach iRepair.

    The FIX - Lakewood Center

    The FIX - Lakewood Center

    (60 reviews)

    My husband's sx max's speaker was dying a slow death and we didn't know why. It was so low he could…read morebarely hear anything & no one wants to live their life on speaker mode forever. We were at the mall and ran into this place and we decided to see if they could help us. My husband explained the problem and the guy assured us it was just dirty speakers and for $30 & 30 min he could fix it. I'll admit, we were skeptical. But we didn't want to go to the apple store for 500 years so we did the husband and wife shrug move and handed over the phone. 30 min later it was ready and FIXED!!! The guy was extremely nice and even sold me a cute wristlet! My husband was thrilled he didnt have to pay $1000 and go thru the hassle of getting a new phone. Bottom line - dont doubt!! This place will fix it for you and you wont be sorry! You'll definitely save money and time.

    SCAM BUSINESS!!! I am beyond angry with this place! I was initially SUPER happy with Mohammad and…read morehis service, but now I think I was scammed! I went in for a cracked (very badly) back glass. It had shattered over a year and a half ago and I just left it, until the distorted photos finally drove me crazy. (the crack had gotten to one of the lenses). The phone worked fine, and I just kept a case on it. Mohammad was very quick and friendly, and my phone was fixed for about $160 and I went on my way. About a week later, my phone started acting funny (like it was possessed)... and then went black. I took it back in, thinking maybe something had been altered/accidentally knocked loose when my back screen was repaired, but was told that NO, it was a different issue. He replaced the front screen b/c my LCD had gone out and it was an electrical problem...and I was told that it was a very high quality replacement, and that my phone should be as good as new! ($300 ish this time). Two days later, before I had gotten around to getting another screen protector, my front screen cracked when I GENTLY TOSSED it into my gym back. No big drop, no hit with a hard object! In over 25 years of having a cell phone, I have NEVER CRACKED a screen! And before just dropping $450 on fixing it, I had never before been gentle on a phone. I have dropped, thrown, etc my phone and they are tough! So, I grit my teeth and have been living with a slightly cracked screen, which should not have cracked with what I did to it! Since the repair(s) my phone was also laggy, calls on WIFI were dropped, and internet worked about 60% of the time. Something was definitely wrong. THEN, this morning... out of nowhere, my phone dies again. Screen went black, and it still vibrates, so it is charged... but nothing happens. There is just no way that this is all coincidence. DO NOT USE THIS BUSINESS. I will be checking into taking legal action at this point. ADDITION: took phone to another reputable repair place and they laughed at the screen that was put on and were adament that it was a CHEAP replacement, that was absolutely the WRONG screen for my iphone, and that iFIX would have absolutely known they were using a faulty part.

    ESM Cellphone Repair - iPad

    ESM Cellphone Repair

    (241 reviews)

    I needed my battery changed on my S9 and brought the battery I had purchased on line. The tech was…read morefriendly and business-like and said that yes they could install it and it would be about 3-4 hours. I decided to wait in the shop. While waiting a father/son duo came in to get two phones to be repaired. The tech listened to the issues, offered suggestions so that the one phone would be repaired by end of day and the other in 2 business days. They both seemed pleased with the options and I believe reflect the company's commitment to provide excellent customer service. In 90 minutes the battery on my phone was installed and my order complete. the phone is working fine. Under-promise and over-deliver. Very satisfied with their service. Will use them again.

    They are now doing business as Ace Tech. My Samsung Galaxy…read mores23 stopped powering on. After holding the power and volume down button for about 20 seconds the phone would come on and go right back off. I took it here to get it repaired. I found this repair location on google with a different name (ESM cell phone repair). I was charged $41.60 to have my phone inspected to see what the problem was and get it repaired. I was told I would get a call in an hour or two after the technician checked my phone. After waiting over 3 hours, I called to get the status on my phone. When I called, I was told exactly what I had told them how the phone was acting. Clearly they had not looked at my phone at all. I asked what I next step was and the guy seemed puzzled. I was asked if I wanted to come pick up my phone. Since it was obvious that they couldn't repair it I went back to pick up my phone. It appeared that the phone had no been touched. I guess this was an easy way to make money off people without providing any service. I advised to steer clear of this place unless you have money to give them just because. One would think they would at least refund the money for the wasted trip.

    Cellairis - mobilephonerepair - Updated October 2026

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