Miguel did AMAZING! I used Yelp to find local recommendations on Computer Monitor repairs and asked…read moremultiple location for quotes. Miguel responded immediately, in a timely manner, and was able to quote me a fair price for what I needed to get done. Went in to fix an LG computer monitor that had an issue with the USB-C Port. He was able to fix it within two hours with no hassle exchange! Extremely professional and knowledgeable. Highly recommend Miguel for any computer monitor repairs. Thank you so much!

Got my phone fixed same day! The tech even explained how my phone was broken and how he was going…read moreto fix it!

Walked in to browse and asked the person working there if they had chargers, since mine is a dud…read morethese days. He asked a few questions before giving me a charger from behind the counter, no price point or anything. That was fine, I wasn't too hung up on it. I tapped my phone without thinking and said thanks, and went on my way. When I got outside, I looked at the receipt and saw it was like $20, which I was like dang, I don't think I want to keep this--I know some chargers are that expensive, that wasn't the issue. Was going to turn around when my partner pointed out NO REFUNDS on the receipt! Even though I had just left...at no point was this mentioned, and I felt cheated. Partially on me for not being more aware, but overall just not a great vibe honestly; would recommend putting up a sign about the no refund policy, unless the whole point of the business is trying to cheat people out of their money.

Fixed within thirty minutes. Great prices, great service. I would go back and recommend to friends!read more

Went here before I thought my phone was cracked it only need a new screen saver . Very nice man so…read moreI went back again . It only took about 5 minutes at the most .

I went in to get my iPhone screen fixed and it turns out that it didn't need fixed as it was…read moreperfectly intact. It was the shield on top that was actually destroyed. I was impressed because there are businesses that would've took advantage and just replaced the screen anyway without telling me it wasn't necessary. I got a new screen protector, case and great customer service. I will return.

Such a good guy helped us out super easy and reliable. easy to find and 100% recommendread more

Came in for a broken phone screen that I had been trying to get fixed for a bit. Immediately got…read moreservice and was done very quickly, all for a third of what apple was going to charge me. Came to get my phone fixed and stayed for the conversation and customer service, would highly recommen.

Customer service was fine. You bring your device .. for me is Apple stuff. iPad, phone etc. They…read moreshow you their products to protect it. You select one. They put it on. You pay then go on your way. It's efficient. They are like screen protector ninjas! If you drop it and the protector cracks. Save it and bring it back to them and they will replace the protector for a small fee (compared to the large cost of buying another one) I believe you can just peel it off, stick it to a piece of paper and bring it to them like that but don't quote me. I always leave mine on there being all cracked and messed up so it motivates to get back to the mall to get a fresh one! To get to the shop in the mall. Go in the entrance on the Barnes and Noble side.

Incredible experience. The person at the store when I visited on Tuesday, September 17 afternoon…read morewas knowledgeable, shared their expertise and suggestion, AMAZINGLY precise and quick! Should've just come here rather than attempting to apply Invisishield 360 myself at home.

Stay away, the screen and battery replacement were very shotty resulting in my battery draining…read morevery very fast (20 to 10 in 3minutes)

From the owner: Fix any phone and problem in minutes 24/7 available on call in Columbus, dayton, Lexington ky…read moreBest prices for highest hand quality. experts since 1998. Give us a call now at (937) 530-5060

First don't let them up sell you on the the insurance they sell to make the phone repair cheaper it…read moredoesn't take effect for the first month. Other then that quick and easy repair service that was not cheap but not to expensive. I would have given 4 star if not upselling useless at the time service but that was on me I admit to a point.

Automated phone?! I wanted to see if they can help but all I wanted to see if they can work on an…read moreiPhone!!

I set up a appointment with Justin. He came the next day. It was a Sunday. He ran diagnostic test…read moreon my Printer, and figured out what was wrong with it and how to fix it. He kept in touch with me until it was fixed. And offered his to me at anytime I need help..

From the owner: At JustinCase Tech Rescue, technology problems don’t stand a chance. Serving Central Ohio, we…read morespecialize in in-home and phone tech support tailored for seniors, families, and anyone who wants stress-free solutions. Whether it’s setting up a new smartphone, fixing Wi-Fi and printer issues, troubleshooting a computer, or installing smart home devices, we make it simple and easy to understand. Patience, clarity, and reliability are at the heart of everything we do. Why Choose Us? • Senior-friendly service with special discounts (55+) • Local and trustworthy — right here in Central Ohio • Affordable rates with clear pricing • If we can’t fix it, it’s free! Call today at 614-218-6155 or email justincasetech@outlook.com to schedule your tech rescue today!

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

Whole place is trash ever since they let Nick go,he actually cared about customers and retaining…read morethem,now all you guys see is dollar signs, I ran into Nick at Kroger and come to find out they terminated his employment while he was on short term disability for a heart issue...you guys are fucking scum

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

Failed at the most basics of the job. Had one associate ask me if I needed help, but he didnt sell…read morethe item/brand that I wanted so he needed to call the guy that did, who didn't show up for another 10 mins. I explained what I wanted and needed - a TV wall mount installation with hidden wires. I knew I needed the kit and the mounting which I said and he agreed. Except I didnt double check his work, my fault I shouldve known better, and he didnt include the wire concealment kit. Its now the night before my install and their foreign call center told me to go to the store and get one or reschedule the -install. All because some twenty-something couldnt be bothered to do an accurate job. Awful customer service from store to phone calls.