Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

There was no one ahead of me.Everybody in there was being helped.I walked in and signed up on the…read morekiosk. A little while later, another a t t guy came out of the back room.Someone had just walked in the door he walked up and helped her. I was not happy, but within a few minutes, another guy came out from the back, walked up and I said, hey, I signed up on the kiosk and he skipped over me. The guy was pretty rude.He said that's okay, what can we do for you?I said, that's not okay.He said, okay, what can we do for you? You know, a little politeness would have been nice.Maybe i'm sorry, ma'am.How can I help you. But no he was rude rude rude. I said it's not okay and he just looked at me.I said, you know what?Forget it and walked out.I've never been treated so rudely.I cannot describe the look on his face and the tone in his voice.I will never go back to this location. And i'm going to switch carriers, because this guy was so rude. I asked his name he said KERRY. you know, a little kindness and professionalism goes a long way. A t and t is going to lose a long time customer because of his rudeness.

There are only 2 people working at the store. Came and waited for almost an hour and get no help. I…read morehave been to multiple stores but this is the first time I had to wait that long. Understood that they are helping other people but really they can't speed up or offer some other solutions. There are 4 or 5 people after me and still waiting. The people working here taking their sweet time talking and chatting to the customers. Maybe if they focus on their job, it will get faster.

This is the best place if you looking for a great deal…read more Unlock phones, cases, scream protector, computer & cellphone repairs, etc... at the best price, you can't find it anywhere else. The owner is a nice and humble guy! I totally recommend it!!

Worst shop ever. The dude started arguing with me by the phone repair side. He's Muslim and he said…read morethe n word and started talking to me very loudly. Started cursing me out. Very bad service.

Got my iPhone 15 screen fixed fast and easy. No problems with the screen afterwards like I had with…read moreanother place. Said it would be 30 mins but pretty sure he got it done faster. Either way being in Hong Kong Mall you can shop or get some grub while waiting.

From the owner: On the spot Repair for mobile phone…read more After working in the cell phone repair and refurbishing industry for over three years, we noticed a severe need for a company that always worked to provide better quality service and cheaper prices to customers. So, we decided to meet that need and start our own company. At Atom4, our main focus is always on the customer. We do everything we can to give the best service possible in addition to cultivating and maintaining long-terms relationships with our customers. We repair all kinds of phones and devices, including iPhones, iPads, Laptops, MacBook, CPU, Samsung devices, Androids, and various tablets Mobile bill payments for all carriers and also simcards and e-sims.

UNPROFESSIONAL & INCONSIDERATE. SAFETY HAZARD. Terrible first impression. Walked in to get my phone…read morechecked, and immediately stepped on fresh, wet cement. As you can see by the images attached, there was no hazard sign when entering. Nothing separating the cement from the customers. The door was wide open, with no signs of caution. Took a few steps then slipped, I dropped my wallet. I have never seen this level of unprofessionalism. Staff never apologized for the inconvenience. Smelled of weed inside. Staff did absolutely nothing to help. I should sue for this hazard. There's plenty of other stores in the area, it's better to go there instead. I highly do not recommend this place.

I left my laptop with these dysfunctional workers for repairs, but instead of fixing it, they…read morecompletely destroyed it. Not only did they damage it but they said that it was brought in the same condition. Not to mention what type of criminal activities are conducted here. DO NOT EVER COME TO THIS PLACE. I guarantee that your technology will be left in a worse condition than it was brought in with.

This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

You were like, am I friends with Marshall? I was like who? You're like, you know, Eminem? I was…read morelike, O! EM! But yeah. If you want dirt cheap stuff for cell phones this is a great option. They're basically bargain-basement prices and about five times cheaper than the mall for anything cell phone related. I definitely recommend them, and a lot of people in the poor part of town swear by this location.

Well Trusted and 100 % OEM parts. Great guys to work with !!!read more

I have seen this business grown from the ground up. Shortly after this store opened, it branded the…read morefront unit as Boost Mobile and the additional unit as MetroPCS (dba Jacob Telecom). It looks like 2 separate businesses, but they complement each other. If I couldn't find something in one "store", I could try next door. Because the prices are right, I often shop for my friends on phone accessories, such as carrying cases and screen protectors. I spoke to the staff and found that they only sell single use cell phone service (not contracts) for T-Mobile, Cricket, MetroPCS etc and unlocked used/new cell phones for any carriers. It's conveniently located at the corner of Corporate and Beechnut - a strip mall called "Sesame Plaza". They have bright LED lights that lit up the street corner. The staff spoke fluent Spanish and English.

If I could leave zero stars I would most definitely. This place was very unprofessional, I dropped…read moreoff my phone at 6:30 for a battery change and I was told to come back in an hour. I returned at 7:30 as I was told (1 hr). When I arrived the person that was supposed to bring the battery was barely getting there. The phone was obviously not ready, so I left and agreed to come back since they begged me to go and promised the phone would be ready by the time I came back. I came back at 8:30 and that was when I had had it with them!!! I wait there a whole hour !!! I was literally the last costumer they helped before closing the register. I was deeply disappointed by their service and lack of embarrassment as the employee seemed to not give not one f*** about the service he was giving me. I DO NOT RECOMMEND THIS PLACE AT ALL.