I was just here to pick up my monthly medication and the owner actually remembered to mention my…read moreprevious review. No, it wasn't awkward lol. The owner knows my name and remembers me every time I come in. After the last review I went to a local chain and had bad experiences. Long wait times and botched prescriptions led me back to Apollo, who had by this time corrected itself and has better security. I've had zero issues with them over the last five months and not only are they kind, they remember you! Super service!

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend

You will not find a better pharmacy. They truly care about you as a person and show it like a small…read moretown pharmacy would. However they also have the perks of a big chain in that they get prescriptions done fast and are very reasonably priced. This is the only pharmacy we truly trust.

Very professional and make sure that your health matters. Staff is friendly and greet you like…read morefamily. My husband is great friends with the owner. Do recommend!!

I'm so relieved to have found this pharmacy. All others in the McKinney and Prosper areas have…read morestaff with heavy accents which makes it very hard to understand, and with prescriptions I feel it is so important to understand what the pharmacist is saying and for them to understand you. Medrocs was amazing because all staff including the owner were super easy to communicate with, they were extremely helpful over the phone and in person, and were very kind. While there, I did not feel rushed and the owner talked to me, answering all of my questions and was very pleasant to work with. I highly recommend this place, especially if your current pharmacy is also like the several others in the area I've tried where communication is challenging. I drive almost 20 minutes to get to them even though there are several pharmacies nearby to me, but it is so worth it.

This is the best pharmacy on the planet!!! The pharmacist is awesome and sooooo nice!!!read more

I have been a customer for 20+ years at Tom Thumb Pharmacy on Legacy Drive in Plano…read more Pharmacists and Technicians have always been professional, knowledgeable, and efficient. Wendy, Kayla, Kevin, Lien, and all the other pharmacy employees are always kind and friendly. Automated text messages conveniently notify me when my prescriptions are available for pickup. Automated text messages conveniently notify me what my out of pocket costs will be. Thank you to the entire staff at Tom Thumb Pharmacy on Legacy Drive in Plano for the wonderful customer service. Steve March 1, 2026

This is my favorite store! Ever since the pandemic, I have been a true Tom Thumb Legacy Drive…read morepatron. With Bailey in charge it is a well oiled machine. JAMECIA always greets me by name has a smile... But in general, she is knowledgeable, professional, and a kind person! Everyone in produce keeps everything up-to-date and the store is always clean! The butchers are friendly and always say hello. The deli guy on Sundays always greets me and says hello and ask how I am doing. I highly recommend this store. It IS and WAS there for me in the most dire times. Even with HEB now all around us, I will still be loyal to my Tom thumb on Legacy Drive. The store is easy in and out, and the quality is outstanding. As a note... They also carry Pasture Farms! Yum!

Had previously used HEB, but the refill wait time was 10-20 days. My provider sent to Axtell, and…read morehad my order in 24 hrs, price was also less - so pleased. Picked up via drive-thru & service was very courteous. Will definitely be returning!

Unable to contact the pharmacy by email, get call backs, receive my medication, all while they took…read moremy payment. Look elsewhere if you need reliable medication delivery. This is terrible! As well as dangerous!

picked up my $3 meds and paid with a $20. I was given back $7 in change. i immediately went back…read moreand they won't give me back the rest of my change. so they stole $10 from me

Because of the review's being positive, I was excited about transferring my prescriptions to S&J -…read moreI have several... After my initial visit to pick up a script from yesterday. Not filled because they had never heard of it. The person behind the counter was absolutely the rudest pharmacy technician I've ever encountered in all my years. I'm assuming Technician because surely a pharmacist would never treat their customers like this. IF you do not know how to be kind and personal able - get out of all forms of retail. I'll never be back! The positive thing: there was a lady that manages pickup of scripts - she is a woman of color and she is a 10 star!

Best pharmacy that I have done business with in the Frisco area. Good discounts too. The pharmacist…read moreis very knowledgeable and helpful.

This Tom Thumb's pharmacy gave me a great custom service experience during my Monday visit…read more(03/24/2025). The Pharmacy manager (Kimmi) greeted me with a nice and professional smile, then took in my prescription gracefully. She said my medicine will be filled in about 15 minutes. When the time was up, I came to the counter, and another young lady pharmacy assistant quickly fetched my medicine bag and completed the entire medicine payment transaction and medicine eating instruction swiftly. Kimmi also took care of my other inquiry quickly. What a great team and superb management by Kimmi. Thank you!

I've been using this pharmacy since 2019 and I've always had the best experiences. The drive thru…read morewindow is so convenient and the staff are always so friendly and helpful. They text you when your script is ready which is also convenient. Overall great pharmacy.

Excellent customer service and small town atmosphere. Friendly and helpful staff and items are…read morealways ready quickly. Russell is very knowledgeable and helpful when asked about any medication. Very glad to have this pharmacy close to home.