Why all the low reviews? Why the awkward 3 stars? This pharmacy is SEVERELY understaffed…read more S E V E R E L Y. We've filled prescriptions 3 times here. Overall, the people are trying really hard. That second and third star are for the staff who are doing their best and are truly trying despite getting frustrated customers (like me) and yelling customers (I've seen) The first time, I thought it was a fluke. We waited 45 mins (started off at 4th in line). They had challenges finding our script because they were so many baskets for scripts backed up and not put away. The second time, I pulled in 30 mins before closing to the drive thru and I was in second place. And I waited for almost 20 minutes. And I ran inside. And I was 4th in line in there but thinking "hey, at least I'll get helped eventually." That was the night I discovered that their system auto logs them out shortly after closing. The pharmacist was having her first day and it was just her and a tech. And on my third visit, I arrived over an hour prior to closing. I started at the second in line in the drive thru. 25 mins later I pulled up and they said "there's no script for that name." Funny because I was there at 11am and they said it would be ready at 4pm--that pharmacist was working alone. In the end I was told that my insurance wouldn't pay until the next day. The guy I talked to told me it would work the next day and that he would be there. I waited for a total of 45 mins this visit. I arrived the next morning and he answered the drive thru window and had just filled the script (my husband texted as I pulled in to confirm it). He noted as he handed me the script that "it was the last of their supply" of a fairly common medication. The store manager(?) has been there on all FOUR of my visits. He's been stocking AND manning the cash register himself and not complaining about it, just racing around. I'm not sure if it's just general understaffing issues that so many are experiencing or what, but lack of staff is what is holding this place from being the gem the people would make it into.

This has to be the worst pharmacy in all of Texas. Pharmacy techs lied about my prescription…read morerepeatedly!

This pharmacy has is the BEST!!! Our family has been using this pharmacy for over 23 years now and…read morethey have never-- ever failed us! Steve, Chris, Marge, Eileen and ALL of the others are amazing! They help in any way they can. We really Love! This pharmacy. Better than any chain!

They will go above and beyond to get your Rx filled. Sometimes that means haggling the doctors or…read moreassistants that don't do their jobs. I appreciate that because as a mom, I don't have hours in my day to do what others should be as they earn a paycheck. The store itself has limited items but it's a small place so I wasn't expecting Walmart selections. Overall I give them 3 stars because they flat out told me if my Rx were too costly and they stood to lose money from ordering them they would refuse to fill the Rx. This is leaving me with going to another pharmacy all together for those meds should I need to so and at this point I am opting to find another pharmacy. Kind of disappointing but they made it clear they are an independent pharmacy and will not lose money to fulfill a customers order.

We are new to this pharmacy (about three months now) and wish to commend the staff for excellent…read moreservice, start from finish. From the telephone conversations with customer service, to interactions with the compounding staff, we have been nothing but very impressed! We highly recommend this pharmacy!

The people that work there are very rude. I was told my prescription would be ready and when my…read morehusband went to pick it up they said it needed to be ordered which I did the day before. They have been screwing up this prescription for several months now. The person I spoke with hung up on me when I said I was very disappointed. I will be switching pharmacies now. Too many mistakes.

Only been going here a few months and they never have my meds in stock. I get the message they…read morehave to order it and it takes a few days. When I come in to get it, very SLOW service!

Not to be confused with CVS Lewis, who wrote the Chronic (what) Cles Of Narnia…read more Located in a fancy strip mall next to a boba shop is this little CVS which has typical high prices but pretty friendly service, and it's a well-kept clean store which is more than I can say about a lot of the locations.

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend

The service is next level! They know my name when I walk in the door. The service is speedy. I love…read morethem!!!

Many issues here with pharmacy. I get texts saying my prescriptions are ready to pick up, I show…read moreup, and not only are they not ready, but they don't have a record of the prescription in their system (even when I can see it in the CVS app). Constantly having to speak to the pharmacist about issues and they're totally inconsistent. Told to come back another day and get told something totally different by someone else.

SLOWEST drive through pharmacy I have ever been too. Would give it zero stars if I couldread more

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!

The pharmacist is super sweet and for some reason my Rx's are cheaper there than Walmart???…read moreAnd everything is always in stock!!!

Fibi is everything a local pharmacy should be. Extremely customer focused and will make sure to…read morekeep what YOU need in stock. Kids get sick, pediatrician sends RX and before we're even home Elsa calls to let us know it's ready. She's even offered to deliver. We need to rally around this business and ensure their success because there isn't another good option like this in the Prosper/NW McKinney area. Great family run business that doesn't give all the runaround and "take a number" treatment you'd get at the large corporate pharmacies.

I forgot my insulin pen at home while visiting Grapevine for the weekend. The pharmacist kindly…read morehelped me fill an emergency prescription over the phone. Before I could get agitated about forgetting my meds, she took care of my situation. Thanks!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.