After relocating, it was challenging to find a massage that works for me…read more I have booked three appointments with Taiwan Spa and now they have a permanent customer. It's important to note that I have only requested deep tissue massages. (We're talking about using feet, elbows, and forearms.) I'm sure you can request much lighter pressure and longer strokes too. But people that are looking for fascia release? Look no further!

This place, at some point in time, was a stellar spot to get professional massages. The first owner…read moreactually had people who knew what they were doing. My visits during this time always left me leaving with wobbly legs because the masseuse had hit all the right knots. Then that owner sold it, maybe around 2020, to non-Taiwanese people. Suddenly, it was the sort of staff you'd find on every street in Chinatown, NY. I asked for the same treatment as I did the first couple of times. Not only did she skip the hot stones and stepping, it felt like I never got a massage just hours later. Needless to say, I never went back. I know another reviewer mentioned how the staff is filled with people that travel in and live together while they are here. That is correct. These are the kind of Chinese people that take one lesson, if any, and say they are qualified to perform the job. Don't get me wrong, some are truly skilled in their chosen profession. This lady I had simply was not that. Aside from that, the staff was very kind towards me. If you are lucky enough to find a masseuse that can take care of your problems here, then call it a blessing. Their price range is actually decent. I simply didn't want to spend the money on a guessing game and chose a spot much closer to home where I'm guaranteed a knot-breaking session by a true professional.

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Sophie did an amazing job, best massage I've found in the area. Deep tissue was amazing, felt brand…read morenew after.

nice massage, good price, got nice and deep and had some good hand flow movements during massageread more

If you are looking for a real deep tissue massage without any bs, just straight amazing rubs, this…read moreis your place. By far the best place I've been in Richmond area.

Great massages. They can really get in deep. Love these ladies. Very accommodating. I'll get one…read moreevery time I can back into town.

We were greeted by two ladies, who had a lot of energy. Lights were dim to give it that relaxed…read morefeel. We had both gotten the deep tissue massage. They guided us to the couples massage room, where there were two beds, a station for oil, towels, etc. we were instructed to be in our birth day suits. Once the massage started, I knew that it was going to be a painful massage. We paid for the deep tissue, so it was kind of too late. I did tell her to take it a bit easy. It felt good majority of the massage. But some areas, such as my back and thigh hurt. They provided us with a small bottle of water after their services. I felt a bit relieved after the massage, but the next day our bodies felt sore. I will still give them 5 stars because it was my choice of massage. It wasn't their fault. Spa was very clean

came in and was told to pay a higher price than what was on the paper. I brought it to their…read moreattention the women laughed and the said ok. I left a tip and she looked at me and said only 25 dollars for two hours. at this point I just want my money back. would not recommend!

New address! 11567 W…read moreBroad St, Richmond, VA 23233 New address! 11567 W Broad St, Richmond, VA 23233

We were in need of foot therapy after a long day of dancing, and $50 for an hour sounded good…read more Fortunately we called ahead, since in was 45 minutes before they could accommodate two people. We were offered water and fruit while we waited. The interior was clean with multiple private/semi-private treatment rooms. Both ladies were very polite although with limited English. They started with foot soak while doing shoulder/neck/arm massage. The foot reflexology used a lot of pressure, but we felt so much better afterwards. They finished with a brief leg massage. This place is definitely worth a try if you have sore feet!

Carl was an amazing masseuse for a deep tissue massage. He was gentle, understanding and explained…read moreeverything in ways that were easy to understand. He provided a calm and comforting environment throughout the whole experience. I will definitely be returning -Kayleigh Ratcliffe

I had an amazing experience at Scents of Serenity. I was feeling a bit burned out so decided to…read moretake a spa day. I booked myself an infrared sauna session, a flower essence bath soak, a coconut sugar scrub, and a 30 min serenity massage with reflexology add-on. I went all out and I left feeling absolutely relaxed. If I had to do it again, I would not bother with the bath soak, I've had the same caliber of baths at home. My favorite part was the sugar scrub with Lucy, she was amazing. I started with the sauna. I was led to the room and given clear instructions. I loved starting here because it set the tone for a meditative experience. There was a timer in the sauna and a remote to switch the lighting if I wanted. This was really nice. I then was led to the bath soak room. This was my own doing, but I chose to come from a hot sauna into a HOT bath. I tried cooling down the water, but it did not work. I spent most of the time outside of the bath. The room was absolutely beautiful and inspired me. I loved the bathtub shape and the pillows provided. The bathtub tray with tea was lovely. It was also nice that they provided body scrub and lotion. The few flowers in the bath were cute. After that, I was a bit lost. Thankfully there was a sheet in there to explain that I could wait in the lobby for my next session. The wait took a bit. Someone kindly offered me some snacks which I enjoyed. I loved that they were vegan and gluten-free. After spending most of the afternoon in a DIY spa session, Lucy was an amazing next spa treatment. She guided me through what to expect. Her voice was very soothing. The sugar scrub was relaxing and left me feeling absolutely smooth. She recommended doing it once a season. Next I was introduced to Justin who was my massage therapist for the last treatment. He was just as kind. For those who are passionate about deep tissue massage, he's perfect for this! He was mindful of my requests on pressure and really helped me relax. I had an amazing afternoon at Scents of Serenity spa. The sugar scrub table and massage table both have heating elements which make it perfect for winter time or a soothing and relaxing time! I would recommend this spa and am excited to come back for more.

Happy VALENTINE'S Day from babe..... I absolutely love this place! Hands down better than Massage…read moreEnvy....do not try to say anything different.... Ask for Laura G.......... and thank me later. Her pressure was perfect. She was a true professional, provided recommendations for between massages. Covid precautions were followed Staff very polite Cleanliness spot on Strongerly considering a membership for us...... yes this is my second review, this is my personal review.

I can only say great things about my experience at Elements. I have had chronic back pain and…read moreplantar fasciitis for years. My right foot was making it difficult to even walk through the door from the parking lot. I had a visible limp. My back was also painful, I even missed work the previous week due to pain and spasms. James listened well as I detailed all my "issues". Then during my massage he was careful to work the muscles but not cause any harm. I left walking out to the reception desk with my limp 90% gone! I was ecstatic. Even the receptionist noticed. I signed up for their reasonable membership right there and then....I NEVER do that. That is how good I felt. I made my next appointment before I left. If you have chronic pain you must give them a try.

I came for a massage and I was quite delighted with the service I received from Heather. She…read moreprovided an excellent massage and the right firmness, it was quite relaxing and my body felt great afterwards.

After my first session with Wayne, I signed up for a H&S membership. It's really hard to find a…read moregood massage therapist, but Wayne is extremely intuitive, knowledgeable, and communicative with his work. I have ongoing back issues/sciatica and work at a desk all day, so I sign up for the 90-minute slots. I do wish they were truly 90 minutes, but that's just an unfortunate H&S corporate policy. I've been back 3x now, and all have been great. The ladies at the front desk are super pleasant too, and they offer complimentary water (watermelon, coconut, or regular). They also sell a bunch of products up front, though I have not browsed those. The facility is nice, and it's worth the mini-trek to Short Pump once per month to get the top-tier service from Wayne.