Issues with windows. Going on 2 months with no resolution. Price hikes without communication.read more

Working with the salesman, Craig, has been extremely disappointing. Save yourself the stress and…read moretrouble and work with someone else. He's been disorganized, dishonest, and unprofessional. For one specific part of our home, we are now on our FOURTH door...and have absolutely zero confidence in his ability to get it right, or on time--but I'm sure he's got another excuse or someone to blame it on....

Great assortment of building materials Excellent prices…read more Very helpful loading our truck..They do accept returns with receipt but store credit only. Time sensitive.

Normally have a lot of items to look through. It's been sometimes since I've been to this location,…read morebut I remember being able to get some good finds/deals.

Chris the general manager will lie on you just so he can fire you…read more If you come to work on time and never call off and actually work hard That's not good enough to work here He will still come up with his own excuse as to why he letting you go

Absolutely the most beautiful natural stone pieces I've ever seen in my entire life. I could…read moretotally see any of theses cuts in my dream home, these are truly one of "mother nature's greatest masterpieces"!

The best selection in natural stone, porcelain and quartz. They showed me all the color pallets I…read morewas looking for my project and guided me very well. It was very helpful to have my questions answered and helped me to think about the best matches.

GEM Materials are always on point. Quick to answer questions, great customer service and excellent…read morepricing! I recommend them for all your materials needs.

Have my own truck and now use GEM Materials for my landscaping needs. Great product and great…read moreprices. Additionally, loaders are excellent-I'll keep going back. I even load 5 gallon buckets for smaller jobs.

Nice showroom and awesome customer service. They have an array of products in their showroom and…read morestaff is great! Ask for Tammy! She helped us with our bathroom remodel. She always responded to my emails in a timely manner, and was always very helpful! THe guys in will call and the parts department are great too! Everyone is very helpful!

As a "weekend DIY" novice plumber, I wanted to say a huge THANK YOU to Travis at the customer…read moreservice counter. He respectfully listened to my kitchen faucet/water filter system install challenge, and then provided thoughtful and professional options. Travis did not talk in technical plumber language, but easily understandable wording. The level of outstanding customer service provided by Travis is absent from the big box home improvement retailers. I now have a first stop for my future plumbing supply needs. Travis, thank you again and what an exemplary example of customer service. Oh, and if you Google Map this business location, be aware that your search may take you to a West Campus location at UTSA. This business is actually located off of Green Mountain Rd (inside Loop 1604).