STAY AWAY FROM THIS "COMPANY"! 1 Star Review it's too generous. They are heartless human beings who do not care about anything else other than closing a deal, their true colors come out very quickly, they are despiteful, cruel, superficial, unprofessional, I could just go on and on. We signed a lease with them on 2020, we renewed it on 2021 and was supposed to end it on October 2022, turns out the owner sold the apartment and terminated the lease early, they gave little notice about it, just a phone call and they turned our life upside down in less than 24 hours, they started a 60 day mark right away, given the current situation in the country where every property is really expensive we didn't have any place to go, we were not prepared for this, all that we asked for was to have our security deposit back and Megan told us they were going to proceed as a regular move out, if they saw defects or damage they were still going to take money out, not only they left us homeless, they couldn't even have a little human decency to at least let us keep at least part of the amount. I just wish I could post the conversations we have exchanged so people could see them for what they are, they treat you like you are a piece of garbage and are incapable of sympathizing with any situation, they even told us we could leave early if we wanted to like we didn't repeat countless of times that "WE DIDN'T HAVE ANYWHERE ELSE TO GO!", they offered us another apartment with a higher rent where we had to pay all entry fees and deposits, all over again, as if they didn't force us out in the first place. They just wanted to get us out of the apartment as soon as possible so they could start charging more to whoever is next. I get it, business is business, but you would expect that at least they treat you with some respect. That doesn't end up there, for the weeks to come, Megan or Debi Meyer would send us emails asking if we found something, if we wanted to go out earlier, repeatedly. Toward the last few weeks we spent there, Debi Meyer said they had to go in and make an "inspection", that same afternoon she sent us pictures she took all over the apartment, our bed, our bathroom, the kitchen, pictures with all our stuff in it saying where is the bed that was here when you moved in? Where's the TV? The couch? Where's this? Where's that??? First, everything she asked for was there, second, she wasn't even in the picture when we moved in so what the hell does she know? I'm never met a landlord that made an inspection prior the renters moving out, and I'm talking this was over a month before the move out date. She didn't even give us a chance to fix whatever was wrong. The amount of disrespect coming for them is unmatched, we ended up moving month earlier because we simply couldn't deal with this harassment and disrespect anymore, we still didn't have nowhere to go so we had to temporarily move in with a relative. Of course, they took until the last cent of the security deposit, we left the house as it was, I can tell you that everything they had to "fix" wasn't worth the full amount, but once again they took advantage of that, we just really wanted to be done with them. I really hope no one else go through a similar experience because of them, save yourself the trouble. Funny note, I ended the electricity service the same date we moved out, Debi Meyer said that she thought that we would keep it on "out of courtesy"...the audacity...after everything her and her company made us go through THEY are asking for courtesy? Give me a break.. read more

I have no complaints. I give them money, I have a place to live. The best part is the speed of repair service. Amazingly fast and really friendly. The office personnel are great. Not overly friendly, not rude either. I would recommend them. Be warned, if your credit is less than perfect they ask for a 2 month deposit. Be prepared before you pay the application fee. The people there are very friendly and compassionate. If you have a chance to meet Debi Meyer, she is a fantastic person. read more

I've lived in Celebration for three years through this group. I haven't had any issues with getting things taken care of. This past month my daughter was locked out of the unit while I was still at work and it was about to storm really bad. I called Debi Meyer at CRG and she helped get my daughter inside with an extra key. I recommend doing business with Debi if you can, she has always gone above and beyond to help me and my family. For all my household repairs, Stan "The Fix it Man" has been more than helpful in fixing and replacing whatever it was I needed. I have overall been very happy with CRG and it's employees! read more

I would not recommend renting from this company. We had many issues when moving in including a roach infestation, the apartment not being professionally cleaned, the air conditioner not working, damage to the walls and carpet...just to name a few. It took a lot of emails and conversations to get them to do anything at all. Their response when we asked for a rent reduction for not having A/C for the entire month of JULY was "[a]ctually the law says the only necessity is Heat not A/C". Diane, the property manager was horrible to deal with and very unprofessional. When we left, Diane decided to tack on $425 worth of nonsense damage charges for items that were there when we moved in. $300 for nail holes in the wall! She basically threatened that we could pay that amount or she would send it to arbitration and add MORE items (kind of blackmail?). My advice is to take many, many pictures as these people are not upstanding in their business dealings. I could go on, but their reputation speaks for itself. Do a simple Google search and you will see the many negative online reviews. Whatever you do, do not sign a lease with this company. read more

I moved in to one of their properties on June 1st 2018. I reported that some of the kitchen outlets were not working. I sent another request through their website. Crickets. Finally I sent a third request stating that it was almost a month with no response and called them useless. The owner of Celebration Rental Group and Better Homes and Garden emailed me back with threats and insults because I called them useless. In retrospec I should have also called them pathetic. His email was so unprofessional it was dumbfounding. Earlier that day I had a very nice conversation with Debi (an office person) and came to an understanding and thought the issue was over. Then later in the day Dane Bradley, owner sent me an email. Here are some excerpts. "I will not tolerate your outlash at us through my site nor will I ever be told that we are useless." And then Dane Bradley goes strraight to threats: "Please submit maintenance items only and keep your comments off my site. If any other requests to my company are submitted in this manner, your use of this priveledge will be terminated. You will then be required to submit your maintenance requests in writting to our office and possibly even by certified mail." This is Dane Bradley's excuse (insert useless) for not repairing the outlets for 27 days: "We do not have control over our vendors and their scheduling", but yet Dane Bradley is the property manager? Why would any homeowner give their property to them to rent? So I emailed him back stating that Debi and I had this all worked out and to not threaten me. This is Dane Bradley's response (please note the condesending, sarcastic comments): "Debi did tell me she spoke to you and she was happy with the outcome considering her uselessness." I asked him to put himself in my shoes as I had extensions cords all over my kitchen for about a month and see how he refers to me as "helpless": "I do put myself in everyones shoes and I am used to dealing with helpless people, my "perception" as you call it." That is the way Dane Bradley will deal with you. If you do use Celebration Rental Group and owner Dane Badley keep in mind you are his customer and this is how he treats your customer. Avoid this company, hire a company with people that respond in a professional manner without acting like a childish bully. read more

This organization is for the birds. I am a long term permanent homeowner/resident in Celebration and thought I would suggest Celebration Rental Group to a friend who is moving into the area while keeping the business within Celebration. While searching online we found several town homes for lease under the Celebration Rental Group name. She called and left a message on a Saturday. By Tuesday, still no return phone call. She calls again and leaves a message. By Friday still no return phone call. I call myself asking about the units and again, left a voicemail. After 3 days no return phone call either. The following Sunday I left a voicemail about a $490k property for sale - and received a phone call back within 10 mins. This tells me they are more concerned with selling someone a $500,000 property than a low-commission $1400/mo town home. We used another management company who does return phone calls, is polite and professional. read more

We have had CRG manage our rental for the past two years. It was a very seamless process, and Debi Meyer was right on top of any issues we, or our renters, have had. We would definitely use, and/or recommend, CRG again. read more

We used Celebration Rental group as a middle man for our current rental. We worked with Ashley, and the experience could not have been easier. She was very good with communication and provided us everything we needed. I would recommend them as a good starting point if looking to find a rental in the area! read more

I've rented a house through the CRG over 2 years, in Celebration. When we were supposed to move in, we did a walk-through and found about 30 items that needed fixing. only 2-3 major ones (water damage, A/C not working, washer/dryer not working), the rest smaller stuff (kitchen and bathroom cabinets not closing or crooked, windows not closing shut, one bath tub not working, leaking sinks, stove partly not working, and so on) - but as a whole severe enough for us to consider moving to a hotel and putting our stuff into storage. In an emergency meeting, CRG promised to immediately fix the bigger items and within a further week the smaller ones and that they would not pay for hotel or storage; we believed them and moved in (and, quite frankly, needed a house and didn't want to live at a hotel with the kids). While the bigger ones where indeed fixed within 4 days, the last few of the smaller items were addressed until 3 months into us having lived there. They also constantly played the "it's the owner's fault, not ours" card (or "we would replace this and that but the owner doesn't want to pay for it, so we have to fix it until it breaks again, then fix it again"). When we reached out to the owner directly, it turned out he never even heard about the issues. They also kept using the excuse of having to manage 300 properties in the Celebration area and not having enough people. An extremely disappointing experience. We have moved out as soon as we've found another suitable home to buy - and as far as we are aware, the owner of the house that we rented through CRG has moved all his properties to another agency as well. I would give 0 stars if I only could... read more

I used Celebration Rental Group when I moved down to Florida. I wanted to rent a property before buying a home to check around the different areas. Pay no attention to the negative reviews that are listed on the site. This was a great rental company to do business with. Everything from getting the lease setup to getting my security deposit back, it was straightforward and simple. Debi Meyer was great to work with, she was helpful answering any questions that I had and immediately did a walk-thru of the property once I returned the keys. Definitely work with CRG for finding your next place to live! read more

We rented from CRG for 4 years - rent always on time, clean, quiet. CRG, on the other hand - they take the property owner's money and do nothing with it. We didn't even have a designated "property manager" after the first year - she left and was never replaced. When there was an explosion of mold INSIDE our walls from repeated plumbing leaks that grew THROUGH THE WALLS, their solution was to just scrape off the moldy chunk of outer wall and paint over it (yep, it grew back). Our toilet leaked a DOZEN times - rotted a hole in our neighbor's ceiling - before they fixed it. And in the end? They made us pay out-of-pocket to clean, which we did, meticulously, and then they TOOK OUR MONEY ANYWAY - because the blinds & doorframes had DUST on them. Did you know dusting cost $100? They also didn't abide by FL law and give us notice - they just took it. Surprise! DO NOT under any circumstances, rent from this company - God knows we won't ever again. read more

I have used CRG many times as a property owner. They leased my properties and have always done an excellent job. I was very impressed by their procedures they have in place to protect me as a landlord. The tenants that they gotten for me have always been excellent in character, paying on time and taking care of my property. I started using CRG after I rented to a few bad tenants. Before them I had tenants that destroyed my units, or their pets destroyed my units, non payers and constant drama queens. People who complain to try and get out of paying rent due. Since CRG my properties are always delivered in the same condition before the tenant moved in. They have a very friendly staff and are also ready to help! They have a number of services that I am so grateful for. I would highly recommend CRG. They have made my life so much easier with no drama!! read more

Called and sent email of interest to look at two places. Never got any response. What a surprise to see the places are still available. If I were an owner trying to rent here I would not use because effort to rent your place quickly does not seem evident. I live in Celebration and was looking for a place for our mother-in-law who is moving here but when we moved here I heard enough negative things about this company that I tried to stay clear of them. This time, while hesitant to use, my mother-in-law liked some of the places they had listed so figured I would give them a try. Them not getting back to us was enough for me us to move on to another company. I have used Blue Sky in the past and they have been pleasant and have GREAT follow through. Side note our landlord used to use Celebration Rental Group but moved to Blue Sky - just saying. read more

My experience with Celebration Rental Group was excellent. I was surprised to see the other reviews. I worked with Elamie and only experienced the best. I'm relocating from California, and she went out of the way to accommodate any request. I wanted to see more of the condo, and since I was in CA, she went and took pictures for me. I even had a detailed picture I was looking for and she delivered! I also had to call their office a few times, and they were always very helpful. In addition I had several questions, and she walked patiently through each with me. I fully recommend them. Ask for Elamie if possible. I hope this review helps give them a better rating. They are more than deserving from my perspective. (Note this review is for a rental, not a purchase.) read more

I've gotta say, we moved here because my husband had to be close to a hospital because he has terminal brain cancer. Tim tries his best, but he's really going at it alone. The guy who owns the compay-Dane something-or-other, doesn't seem to give two sheets about how his company is run or who he screws over. His team seems to have soul and spunk, but literally, he really doesn't give a hoot about his customers or their crappy reviews about his sh**ty company. Like I said, his team is trying their best, but they have NOOOOOO leadership! The best repairman-literally the ONLY guy I could get a hold of when our AC went out and my husband had just finished chemotherapy and his dad was in town-was such a God-send-AND HE RETIRED 3 WEEKS EARLIER!!!!!!!!!!!!!!! He was the only one I could reach and he actually helped us get Dane's number to try to get help (he didn't answer), and told us to text Tim b/c he was at a party, and helped us find the AC guy's number to get things fixed. They didn't get it fixed until about 18 hour later, but at least Tim was willing to work with us. Crappy compay, team that's trying their best to compensate....... read more