I called to get a referral I spoke with a Barbara at the front desk and she was snippy and not very knowledgeable about insurance regulations and rude. I was hung up on as I was still talking. The unprofessionalism I encountered on this phone call was astonishing. Upon asking to speak to the Office manager I was blown off by her as was the issue of her rude staff. I'm pretty sure if the Dr. who owns this practice knew the treatment and lack of concern by the management for said behavior would not be happy with the poor customer service his employees convey. I work in the medical profession and if someone in my office ever spoke to a patient the way I was spoken to they would be fired.Barbara should be considered for termination for her lack of manners and poor communication skills. Have a Nice weekend. read more