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    Cecil B Smith, DDS

    5.0 (1 review)
    Closed Closed

    Services - Cecil B Smith, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Cecil B Smith, DDS Photos

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    12 years ago

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    New Smile Dental - Removal of an infected baby tooth and replacement with an implant on the same appointment

    New Smile Dental

    4.4(540 reviews)
    0.3 mi

    Awesome job by Dr Dounel. He helped me fix a broken crown (emergency). He and his staff made…read morethings quick, efficient and smooth. I highly recommend him! Jay Smith

    The dentist did excellent dental work, and I have no complaints about the quality of his treatment…read more If I were rating only his dental skills, I would have given him 5 stars. Unfortunately, I'm leaving 2 stars because of an experience I had with one of his assistants that completely changed my trust in this office. After one of my appointments, I realized I had left my AirPods at the office. I called shortly afterward and was told they weren't there. However, I could still see their location at the dental office through Apple's Find My app for months. At my next appointment, before I could ask in person, the location suddenly changed to a residential address. My boyfriend went to the address shown in the Find My app, and it turned out to be the assistant's home. The assistant acknowledged having the AirPods but claimed he didn't know exactly where they were in his house. He also said he had tried to return them because they were in Lost Mode, yet I never received a phone call, voicemail, text message, or any notification from him or the office. What troubles me most is that my AirPods should never have left the dental office in the first place. If they were found there, I believe I should have been contacted immediately instead of being told they weren't there. Taking a patient's lost property home is, in my opinion, completely inappropriate and unprofessional. I also tried discussing the situation with the Dentist but he told me he didn't want to get involved. I truly appreciate the excellent dental care I received, but trust is just as important. I hope the office reviews its policies for handling patients' lost belongings so no one else has a similar experience. I would also encourage patients to keep a close eye on their personal belongings while visiting this office.

    Photos
    New Smile Dental - Patient with a broken infected tooth extracted and replaced with an implant on the same appointment.

    Patient with a broken infected tooth extracted and replaced with an implant on the same appointment.

    New Smile Dental - Took out my tooth. No pain. Awesome place! Truly recommend it!!!.

    Took out my tooth. No pain. Awesome place! Truly recommend it!!!.

    New Smile Dental - Retainers

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    Cecil B Smith, DDS - generaldentistry - Updated July 2026

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