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    Cebu Pacific

    4.5 (2 reviews)

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    Qantas - Sunrise approaching Sydney (April 2025)

    Qantas

    3.0(46 reviews)
    0.9 km

    Do not want to diminish others' complications. However, I flew with them twice and both times,…read moreflawless. Staff are always professional and cheerful. Expedient service throughout. Went economy both times and it was comfortable. The only time is a little snug if a passenger in in front of you Leans all the way back. My flight from Sydney to Indonesia ,They kept us constantly fed and hydrated. There's no comparison with this airline in relation to the J S economy Airline. Fly the Q

    I am reviewing the Sydney to L.A. flight only. I prefer Qantas as I worked for them in the 60's,…read moreknow how they trained their pilots back then and hoping it's still the same. It's been 18 years since my last trip 'home' so things have changed. Meals are served in a container with bamboo utensils. This is par now if you travel economy on most airlines. I found the staff on board all well groomed, fresh uniforms and very attentive with lots of smiles and eye contact. No sooner took off than we had a bottle of water and a fun savory snack to enjoy. I read an actual book on board so did not use the entertainment system except to view the view from the tail of the plane and also the flight tracker. 14+ hour flight, you need hydration and snacks along the way, these were there to enjoy. Nearby was a large compartment with choice of cold drinks and snacks ready to enjoy wherever needed during the flight. The seating is snug, I knew it would be and so not an issue for me, I was mentally prepared for that. I travelled with my adult Down syndrome son and without asking, Qantas staff offered us pre boarding on each flight, much appreciated. My next visit, I will fly Qantas airlines again happily. We all know their safety record, that counts!

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    Qantas - Pajamas they provide with the noise canceling headphones

    Pajamas they provide with the noise canceling headphones

    Qantas
    Qantas - Sunrise

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    Sunrise

    Cathay Pacific - Cathay Business Class pod

    Cathay Pacific

    4.5(2 reviews)
    0.0 km

    After several Qantas blunders such as one of my favourite flight into Hong Kong being canned, I…read moredecided to look elsewhere at alternatives that were One World alliance (to maintain maximum benefits). Why keep OneWorld? It's a very large alliance which covers a lot of carriers in North America, and Europe. The only two Asian carriers which are One World Alliance members are JAL and Cathay (also notably the best ones in the world). Definetly an alliance worth keeping around if you do regular North American trips but also do regular Asia trips. I decided that this year would also be the year which I will start accruing status with Cathay as their lounges are the best, inflight service is generally better (they have a K-Pop channel on inflight entertainment - WIN), Marco Poio Members get more priority for upgrades, can also earn points on China Eastern/China Airlines, and can easily transfer points between AMEX and AsiaMiles/Marco Polo. May also decide to do North American trips via Cathay too - don't think it is that inconvenient to do a quick dim sum/shopping stopover in Hong Kong ;) Only Downsides that I can see? Their online website could use some work in usability wise. Seems slightly harder to hold a status (rewards pay off a lot better though)

    I reached assistance and decided to call this business at +1855 657 (4700). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Scoot

    Scoot

    4.3(11 reviews)
    0.7 km

    The official "customer service" **Scoot** (toll-free) number is *1 (877) 456-2077™ or +1 (855)…read more470-0503** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. ##High Expectations, Average Experience## As an Emerald member of the oneworld alliance, I have consistently enjoyed complimentary seat selection when traveling with partner airlines, so I expected a similar level of service from American Airlines. Unfortunately, this flight did not meet those expectations. I paid an additional $140 for seats that were displayed during the booking process as offering a more desirable layout. However, after my wife and I boarded the aircraft, we discovered that the actual seating configuration differed from what had been presented online. Paying an extra fee for seats that did not match the advertised arrangement was an unfortunate start to the journey. ##Seat Comfort Left Much to Be Desired## My assigned seat, 6K, lacked the level of comfort I anticipated for a long-haul flight. The cushioning felt inadequate, and the limited lumbar support made it difficult to remain comfortable for extended periods. I relied on extra pillows and blankets throughout much of the flight to ease the discomfort. Considering the premium price paid for seat selection, I expected a noticeably better seating experience. ##Customer Support Was Difficult to Navigate## Obtaining basic flight information turned out to be far more complicated than necessary. My first call was to an American Airlines representative in Detroit, who transferred me to another department, reportedly based in Chicago. There, I was informed they were unable to assist and was given yet another contact number. That conversation ultimately redirected me back to the Detroit office. After several transfers and repeating the same questions multiple times, I finally reached someone who could provide the information I had originally requested. ##Well-Maintained Aircraft, Inconsistent Cabin Experience## The aircraft itself appeared modern, clean, and well maintained, and the flight attendants remained courteous, attentive, and professional despite managing a full cabin. As the journey continued, however, the onboard atmosphere became noticeably less pleasant. Several passengers were disruptive and noisy, while the lavatories gradually became untidy, with wet floors, messy sinks, and cleanliness that declined as the flight progressed. ##Overall Impression## The professionalism of the cabin crew deserves recognition, as they handled a demanding flight with courtesy and efficiency. Nevertheless, the uncomfortable seating, confusing customer service process, and declining cabin cleanliness ultimately had a greater impact on the overall experience. Based on this trip, I would carefully compare other airlines before selecting American Airlines for a similar journey in the future. ##Reliable Journey & Smooth Arrival## The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    The Scoot main customer service number is **1 (888) 669-0167 or +1 (888) 305-48.03**. This number…read moreis available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #.Simple Booking Experience & Clear Options The trip was arranged through a booking process that felt smooth and uncomplicated. All flight details, seat selections, and fare differences were displayed in an easy-to-follow layout, making decision-making quick. The business class upgrade was presented with clear benefits, removing any guesswork. Once confirmed, the booking was finalized instantly, and a well-structured itinerary was shared, giving a complete overview of the journey in one place. #.Faster Airport Flow & Stress-Free Formalities At the airport, the premium services immediately reduced typical travel friction. Dedicated counters made check-in quick, while priority security lanes helped maintain steady movement without long delays. The lounge provided a quiet and comfortable space to relax before departure, offering a break from the busy terminal environment. Boarding was organized and efficient, allowing passengers to settle in calmly without unnecessary waiting. #.Comfort-Oriented Cabin & Attentive Crew Service Inside the aircraft, the cabin delivered a comfortable and well-managed environment. The seating provided generous space, supporting both rest and productivity throughout the flight. The overall atmosphere remained quiet and clean, contributing to a relaxed experience from start to finish. The crew maintained a helpful and professional approach, ensuring assistance was available whenever needed without being intrusive. #.Reliable Journey & Quick Airport Exit The flight progressed steadily with no interruptions, reflecting good operational coordination. Services onboard were delivered at the right moments, maintaining consistency and comfort throughout. After landing, priority baggage handling helped reduce waiting time, allowing a faster and more convenient exit from the airport. Overall, the experience highlighted efficiency, comfort, and dependable service suitable for a premium travel journey. #.Simple Booking Experience & Clear Options The trip was arranged through a booking process that felt smooth and uncomplicated. All flight details, seat selections, and fare differences were displayed in an easy-to-follow layout, making decision-making quick. The business class upgrade was presented with clear benefits, removing any guesswork. Once confirmed, the booking was finalized instantly, and a well-structured itinerary was shared, giving a complete overview of the journey in one place. #.Faster Airport Flow & Stress-Free Formalities At the airport, the premium services immediately reduced typical travel friction. Dedicated counters made check-in quick, while priority security lanes helped maintain steady movement without long delays. The lounge provided a quiet and comfortable space to relax before departure, offering a break from the busy terminal environment. Boarding was organized and efficient, allowing passengers to settle in calmly without unnecessary waiting. #.Comfort-Oriented Cabin & Attentive Crew Service Inside the aircraft, the cabin delivered a comfortable and well-managed environment. The seating provided generous space, supporting both rest and productivity throughout the flight. The overall atmosphere remained quiet and clean, contributing to a relaxed experience from start to finish. The crew maintained a helpful and professional approach, ensuring assistance was available whenever needed without being intrusive. #.Reliable Journey & Quick Airport Exit The flight progressed steadily with no interruptions, reflecting good operational coordination. Services onboard were delivered at the right moments, maintaining consistency and comfort throughout. After landing, priority baggage handling helped reduce waiting time, allowing a faster and more convenient exit from the airport. Overall, the experience highlighted efficiency, comfort, and dependable service suitable for a premium travel journey.

    Photos
    Scoot
    Scoot
    Scoot - The Scoot Air main customer service number is *1 (888) 305-4803™ or +1 (888) 669-03.91*. This number is available 24/7 for booking, changes,

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    The Scoot Air main customer service number is *1 (888) 305-4803™ or +1 (888) 669-03.91*. This number is available 24/7 for booking, changes,

    LATAM Airlines - My throne to New Zealand $350 one way!

    LATAM Airlines

    2.5(2 reviews)
    0.7 km

    I flew on one of the newer Airbus dreamliners from Auckland to Sydney with LATAM. They took off on…read moretime, and were fairly friendly with the service. I was initially seated between two really large fellas, cramped and wedged into the tiny seat. When I plead my case to the flight attendant, and she saw how I was packed like a sardine, she got me a better seat in business class! Score! There was about an extra 8-12 inches of legroom, and the seats almost completely reclined. Swanky! The lavatories were kept clean, and were much more spacious than I've seen on other airlines. The food was nothing to write home about. It wasn't especially Chilean. They came by frequently to check on people, but didn't take time to let anyone actually ask for anything, just quick and breezy sprints through the cabin. They seemed to enjoy my efforts at speaking Spanish to the Chilean flight attendants. My favorite thing was that the windows on the plane were electronic- no shade to pull down. Instead, you push a button that lightens or darkens the windows! Futuristic! In the end, I made it in one piece with all my luggage, so it was a good flight.

    Dear Sir/madam 15/4/25…read more By the following letter of complaint, I would like to express my un-satisfaction and frustration with the treatment and service received by your airline Latam. I travelled on 20/3/25 to Montevideo/Uruguay the flight was delayed by almost 3 hours,as a result I missed my connection flight from Santiago/Chile with destination to Uruguay. I was stranded for over 16 hours in Santiago/Chile awaiting the connection flight the following day. I was unable to get out of the airport as I had no visa to enter the country and was left for all those hours sitting on the most uncomfortable airport hard surface chairs as a punishment for something that clearly wasn't my fault. Latam had not notified me in any way that I was going to miss my connection flight due to their delay and was going to be put on the next available flight the following day,I find that very disrespectful and appalling communication to say the least. The most minimum they could have done was to accomodate me in the Latam vip salon since your airline was responsible for the delay. In my eyes it's disgusting to have a loyal customer sit for 16 hours plus in such inappropriate and poor conditions with nothing more than a $25 voucher for dinner which didn't buy much with the inflated food prices at the airport restaurants. I would like to kindly request your assistance in providing some compensation or other benefits to make up for the inevitable inconvenience caused by this unfortunate event. I had paid for two nights in Montevideo and lost the first night stay as a result of the delay,I understand that there can be unexpected delays but this delay was unreasonably long. I was offered at the Latam counter a voucher which had 2 options one was $200US into the Latam wallet the other was a $100US to redeem and transfer into my nominated institution but every time I tried to proceed your page would crash saying page unavailable try later,I've tried for over 3 wks now and haven't had any luck. Help via your call centre when you incredibly get through is another frustration as call drops before any resolution,you are left hanging on line for a lengthy period of time for nothing,team members all have different versions which makes me believe they are incompetent and misleading to an extend. This is totally frustrating and a waste of my valuable time,I'm deeply dissatisfied in every meaning of the word. I kindly ask you to please address this issue at your earliest convenience with a positive result as I believe Latam must take full responsibility for all the inconvenience,headaches and a waste of my valuable time. $100US dollars will not cover my loss so please reconsider your offer/compensation and value me accordingly as your costumer. On another topic one of the bags I dispatched was damaged,the carry handle was ripped from the bag completely leaving the razor sharp exposed metal which meant I could not drag the bag on its wheels and had no choice put to carry it making it extremely difficult to cope with my luggage. I have photographed it straight after I picked it off the carousel. Airport personnel/Latam are responsible for the damage. In the event my issue isn't resolved fairly I will have no choice but to take the matter to another level as it's been over a month with no resolution my matter goes from person to person and nobody is competent enough to resolve it. I thank you for your time in reading my email and look to your prompt reply Have a pleasant day Warmest regards Stella

    Sydney International Terminal - Duty free

    Sydney International Terminal

    3.3(103 reviews)
    0.9 km

    Gayle and I flew home from the Sydney International Terminal on United to LAX. This International…read moreAirport has the things you expect: multiple check-in-halls, security and immigration lines, duty free, lots of other shops, and the excitement of foreign travel. Yet, the old girl feels a little tired and certainly doesn't have the oomph that Gayle and I have experienced with Istanbul or Singapore. If and when we come back to Australia, it won't be through this airport. Why? The new Western Sydney International (Nancy-Bird Walton) Airport (WSI) is currently in its final testing and operational readiness phase, with passenger services scheduled to begin in October 2026.

    Before traveling to Australia as foreign visitors with eligible passports, we applied for an…read moreelectronic tourist visa through the Australian Electronic Travel Authority (ETA) about 4 months before we departed from Honolulu. We were granted an electronic visa for tourism within 72 hours of our application and excitedly awaited our upcoming travel this March. We were a bit apprehensive about finding our way through Sydney's International Terminal, but were quickly relieved by clear directional signs and quick, easy electronic passport screening. We were impressed with the modern, sleek yet friendly-looking facility, the multiple new electronic security kiosks designed to handle the large number of incoming visitors and returning residents, and the local artwork displays. I must say it took us around 15 minutes from the arrival gate to baggage claim, then to check in and pass through immigration, as we didn't have anything to declare. Once we exited immigration, we met with our driver, who was proudly showing a company placard with our names boldly printed. This was by far the best and most efficient arrival procedures and processing into a foreign country that we have ever encountered. We'd happily return.

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    Sydney International Terminal - Shopping

    Shopping

    Sydney International Terminal - On my way!

    On my way!

    Sydney International Terminal - 10/27/23 FYI

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    10/27/23 FYI

    Emirates

    Emirates

    4.0(2 reviews)
    0.7 km

    First time ever flying on Emirates Airlines. I decided to see what kind of service they provided. I…read morewas flying from Sydney Australia to Christchurch New Zealand. I've always flew US domestic most times when I travel, but on the rare instances that I do international, I decided to check out Emirates Airlines, just because I have heard about the pretty cool amenities that they offer. At least, that what I hear, probably international airlines in general. And so, my flight was booked from SYD to CHC for a nice Monday morning in September 2018. The check in process was actually at the check in counter. The gate agent did ask me when I was to fly back to Sydney or leave New Zealand. I'm guessing New Zealand doesn't like people traveling one way and get stuck. I was on holiday, so there wasn't any need to be stuck anywhere. I got the boarding pass there and proceeded to the gate. I was surprised that there was a full flight that morning. Only thing was that we actually boarded and departed late, but ended up arriving to Christchurch more or less on time. It was weird that way, but I was glad that I got to Christchurch at a decent time. We flew on an Airbus 380, which had an upstairs section for the business and first class fliers. I never knew this type of plane existed till this type of plane only flew internationally and the US carriers did not have this type of plane. Once I boarded the plane, I immediately saw the staircase to the second floor. That really blown me away, not realizing that they made that kind of plane! I was stoked and took it to social media upon arrival to my seat to voice my amazement for this wonder. After a while, it became clear to me, but I never seen it flying domestically in the United States. First time for everything! The overall experience here flying with Emirates Airlines from Sydney to Christchurch was nice, although the slight delay was disappointing. The airline usually accepts online bookings prior to departure via online credit card payments either directly on its website or third party travel companies. Best bet is to find the best deal and dates to fly before securing your airline ticketing options. Since my departure airport was Sydney Australia (SYD), I made sure I was here about 2 hours early even though it was an international flight. You don't have to be, but it helps a lot to not be panicking when time gets too close to departure. For the most part though, the seats were comfortable, I'll admit to. I sat in the back of the plane, since I rather not be hurried when I get off the plane. Although the plane had usb power, it was a quick flight, so i basically just did some yelp reviews on the way there. The service was nice enough, as airline service went. There was breakfast meal service on that morning flight. I know whether to take one and be asked for payment - or not. Thankfully, I had eaten prior to boarding and just had the complimentary wine that I knew was complimentary instead of guessing. The flight was smooth and no major bumps and other mishaps along the way. I wanted to get there alive, much like everyone else. Although I would have liked to be sitting in the business class section of the plane while traveling internationally, it was nice to experience the Emirates Airlines experience, just for once. Traveling internationally is something I don't do often, but when I do, I try to see how it is different than that of the United States and it's many carriers. Free wine is always a nice way to do things though. I should have asked if the meal was complimentary, but that's for next time and another flight. Flying is usually comes standard, but choosing the airline helps makes that proces smoother. If you have a choice for international travels, you can decide to fly with Emirates. They are cool. I would recommend them on flights to and from Sydney Australia. 4.0 stars for the overall experience and comfort. 4.0 stars for the seat comfort. 4.0 stars for the complimentary wine. Too bad I didn't ask them if the meal was complimentary. Oh well. 4.0 stars for the service. Fly more! Support local! B

    Flight: DXB-NCE…read more Aircraft on DXB-NCE leg was A380. Flight duration: 6 hours Economy window seat. Seat was more comfortable compared to B777. In-seat ICE screen is better quality on A380 compared to B777. Service was pleasant and efficient. Food was satisfactory.

    Cebu Pacific - airlines - Updated July 2026

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