I purchased our condo a few years back and my experience with Rebecca and her whole team at Rowland…read moreEscrow was fast, easy to understand, and very simple. She and her staff are very personable and very knowledgeable. Good, Reliable services are extremely hard to find, but I can assure you, you can be confident in this organization to close your transaction without worries. I would HIGHLY RECOMMEND ROWLAND ESCROW to anyone. If you would like to contact me about my experience and dealings with Rowland Escrow, please feel free.

The team helps us with the purchase of our home, Valerie our escrow officer was kind and respectfulread more

HORRIBLE! if you have a choice, STAY AWAY FROM THEM! Poor…read moreservice, they don't know what they are doing, unprofessional! I would give them NEGATIVE stars if I could! When we went in to sign our documents, she did not explain anything to us, not very professional. it just seemed like they want you to sign, sign, sign, and i don't even know what i'm signing ! I had to ask her every single time i signed something what i am signing for, or else she would just sit there and watch. They told us through the whole process, "don't worry, we will let you know when we will need the money, just wait..." ... they didn't tell us until the day before! Cindy told us that she needed the money on Wednesday by noon on Tuesday at 6pm when we went to sign the closing documents! WTF!!!! She realized that she didn't give us any wiring information... (please be more organized!) do they think we don't have work? do you think we don't have anything to do with our lives? we had to push back our closing date because of them! @#$#@$KS argh! ON top of that...we wired the money to her on Friday...we originally did not plan to because we did not want to pay interest on the weekend. She assured us that we would not be charged for interest over the weekend because we are not closing until monday...and guess WHAT!!! when we got the final statement, we DID get charged for interest over the weekend... @#$#@K$!#$!$ !!!!!!!!!!!!!!!!! HORRIBLE HORRIBLE HORRIBLE !!! NOT a pleasant experience. TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TERRIBLE !! TERRIBLE ! TERRIBLE !

What is escrow? What do escrow companies do? So I was in…read morethe process of buying a house. Rowland was definitely not my choice. But since the seller decided to use this one, I had to play the game. Truthfully I didn't know anything they did to me except I signed a few my names as requested. By the time I decide to back out of escrow before 17 day limit, they charged me $ 200 for cancellation fee. In conclusion, what did they do? God knows what kind of fucked up paperwork! So if the deal works, they get paid. If the deal doesn't work, they still get paid! Blood/money suckers!

It was so awesome to work with a Escrow Officer that provided service over and beyond just handling…read morethe paperwork. Kim Tep, aka Mediator Kim, was truly the glue that kept a recent deal together. While maintaining neutrality she worked diligently to resolve title issues, "miss-communications" among the principals and agents and made herself available to handle the document signing outside of the regular business hours. Even when it came to the fees, Jade Escrow was very competitive. Kim even waived a notary fee that she was rightfully due to help reduce the funds that my client needed to bring in. It was also a pleasure to work with her Assistant Sammi. Highly recommend.

An employ there is worse one. Her name is Amy Wang. I…read morecouldn't believe she is senior certified officer here. She doesn't care much about your case. She delayed and laughed about when I push her to get it close sooner. I am the one selling the business and choose this escrow. But I ended up paid the lost 655.37$ and cancel the escrow due to her weakness in this job. When asked about the law of escrow, she cannot event answer if I am the seller can cancel the escrow or not. Very sad to have this kind of person work here with very unprofessional skill. They just try to take your money. Don't even believe they will case about your case or your situation. Highly not recommend.

It's been an enormous pleasure to work with Jennifer! My wife and I are business owner. We tend to…read morebe very direct and assertive people. We also know that home purchase can be a very emotional process. So choosing a realtor, we definitely want someone that is experienced, communicate very clearly and directly - someone that we can count on being the voice of reason while understanding our needs and letting us know what we need to know when we need to know it. That's why we chose Jennifer. And that was exactly what she delivered. We started working officially with Jennifer in 2021 And finally moved into our dream home in the beginning of February 2024. Jennifer was there every step of the way - Giving us the attention and the space appropriately through the whole process. If you want to work with someone that is insightful and also no-nonsense that will get things done for you. Work with Jen.

Jennifer was very helpful and resourceful from the beginning. She listened very carefully to my…read moreconcerns and gave some great advice. She was not pressuring to sign anything but still provided great insight on home values when I asked her. Really appreciated her service!

We can't thank Anna enough for her support during our recent rental journey. She made everything so…read moreeasy for us and she was very accommodating throughout the process. She exemplifies professionalism and kindness. She's very prompt with her responses and punctual. It's no doubt stressful finding a place and it was a blessing we found her through a listing. Brian was also with us during the last step of the process. He guided and helped us check things over before we did our final walkthrough before turning over the keys to us. We're very happy with the service she provided and without a doubt will be coming back to her when it's time for us to move from being tenants to home owners. We highly recommend Anna and Brian.

City of Diamond Bar We had such a great experience working…read morewith her! She was kind, patient, responsive, and always went the extra mile to help us find the right home. She made the whole process so much easier and less stressful. We truly appreciate everything she did for us and would definitely recommend her to anyone looking to buy a home!

I attended one of their real estate investments seminars and it was educational. There were some…read moretechnical things I didn't understand but it opened my eyes on how investors are analyzing properties. Now I feel more confident when it comes real estate and how to better navigate when it comes to choosing properties. Thank you so much can't wait too attend the next seminar.

Visited one of IRN Realty's rental listings in Yorba Linda and had concerns with both the property…read morecondition and communication process. The home had several visible maintenance issues during the showing, including damaged screens, missing/unfinished door hardware, electrical switch issues, missing caulking, and general turnover items that did not appear ready for a new tenant. After the showing, I reached out with a professional list of questions regarding repairs, cleaning, and move-in expectations before submitting sensitive application documents. Unfortunately, I did not receive any response by phone, text, or email during business hours. I also attempted to contact the office directly and did not receive a callback. I understand rentals move quickly and no property is perfect, but communication and professionalism matter especially when prospective tenants are expected to provide personal financial documents and application fees. Hoping management can improve responsiveness and property preparation moving forward.

My wife and I are so thankful that Julie assisted us with buying our first home. Julie was nothing…read moreshort of fantastic in assisting us with the purchase. She really took the time to explain each step of the home buying process to us, and was knowledgeable, friendly, and responsive with any questions we had, which were many. We were worried that buying a home during this time would be stressful and difficult, but thanks to Julie it was an enjoyable and positive experience. Cannot recommend her highly enough!

Unprofessional very slow and just specially Mr Andrew Choi don't waste your time with himread more

Mcleod and Associates have been my family's go to for all real estate needs. They helped my wife…read moreand I purchase our first home in 2021 and they have checked in on us every so often to see how we were doing. They've always made themselves available to discuss all our home ownership dreams. Someone was always available answer all of our questions and process through options with patience and kindness even before we were preapproved. So when it was time for my family to upgrade our home we knew exactly who we were going to go to. Our case was multi-layered because we wanted to find our new home, but we also had to sell our existing home at the same time. The whole team was amazing from start to finish. From discussing our gameplan, figuring out timelines, listing our home, scheduling private tours, getting preapproved, putting offers in, shopping for loans, and requesting multiple worksheets - their expertise and professionalism was unmatched. (Special mention to Darwin and Marlyne for always making themselves available to answer all our questions and address every concern. And also, to Eileen for her promptness with all the documents). Even when we were hesitant or got worried about the finances, they never pressured us to rush into any decision. We always felt supported and encouraged. My family have been very blessed and fortunate to have successfully close two escrows in the span of 7 days! This is the third transaction that the McLeod team has helped us with. We are very grateful for Mia and everyone on the McCleod team. We are clients for life. But to be honest, at this point we don't just consider them our realtors, they're family now. We highly recommend everyone go to them for all your home ownership needs.

I had a great experience at the community workshop hosted by the McLeod & Associates team. Leo and…read moreMia were incredibly welcoming and created a comfortable space for everyone and roll out the red carpet for you. Kamille shared valuable leadership insights that were easy to apply, and Edward did an excellent job breaking down estate planning and living trusts in a clear, simple way. Overall, it was a great value of informative and empowering event I'd definitely recommend attending future workshops and if you want to buy or sell a home they are your one stop shop!

Selling a home is definitely not as easy as people would imagine. From the marketing to paperwork…read moreto negotiation with buyers, there were much more that meets to eye. Jenny is a fantastic realtor and her willingness to go over the top for us after the first meeting was what caught my eye. She and her team had so much dedication in selling my home. Jenny is an experienced realtor with many listings on her hand. Not only did she help me sell my home for above market value, but it was sold in ONE WEEK! Jenny and team was respective of our decisions and choices. She was always available to talk on the phone to or to respond my message when I needed her. Not only did we get our questions answered, but we got a better understanding of our current situation throughout the process. It's still unbelievable that we sold the home in just ONE WEEK. Jenny made this sell way too easy. We were fortunate to have Jenny on our side as our agent and I would recommend her to handle any of your real estate needs. Not only were we satisfied, but also genuinely enjoyed working with Jenny. We are blessed to have such worried free experience and truly believe that this would not have happened with any other real estate agents.

She is very annoyance. She got my phone numbers from one of the Open House that she hosted and…read morerequested to sign in. She constantly texts me to sell my house. I texted back one time asking her "Where would like live if I sell my house?" But at least every month, she texts me again. I don't want to block her numbers yet just so she how annoyance and how unprofessional she will be when knowing that I don't want to sell my house. Get some commonsense lady!

This review has to deal with the escrow service. Be careful when reading your closing…read moredocs...misspelling. Also when the mistake was caught on our deed, they wanted us to go there to re-notify the correction. I would look elsewhere...

We applied for one of their rental properties. We worked with Chris for about a week getting him…read moreall of the requested information. We met a second time in person and I confirmed with him 3 times verbally if everything was verified and if we were approved. He confirmed and said he was going to draft up the contract and send it over. He never sent the contract with the excuse that they were still waiting to confirm my partner's employment. We gave him several numbers and an email address to try and he allegedly tried to reach out but when we confirmed with my partner's employer they had no record of them reaching out. Chris then called me nonchalantly to say that they have moved on because they never received a response from the employer even though they never reached out. This put my partner and I in a very difficult position because he had already reached out to our landlord and we had confirmed since we had gotten the thumbs up from Chris that we were getting the place.