To start, the service was amazing. We were welcomed so quickly by Christian, and he was super…read morehelpful with what to get! He helped me pick out a good battery for a cart, but they had so much to choose from both with batteries and with carts themselves. The prices are all pretty good, especially for their glass pieces (I ended up buying a gorgeous pipe, but their bongs are all just as gorgeous.) 10/10 recommend!

Every time I come in, the staff makes me feel like a friend and not a customer. No matter which…read moreperson is working, they've all been amazing. I refuse to go to any other shop when I'm in town and have recommended to friends who vape/smoke as well.

Brenden has always give me stellar advice and excellent recommendation. Tonight I picked up a new…read moreproduct to try on his recommendation and there was an issue with the charging. He not only replaced the faulty cart, he did multiple tests to try to figure out what the issue might have been. Instead of trying to convince me that it was prob fine, he went above and beyond to make sure that my purchase and operational and met my requests. I'd give him 10 stars if I could.

3.5 girl sold me a wax vape kit said it was dry vape lol. Now I have an elephant thing that needs…read moresuper hippie wax to use it. Educate her staff bruh

Fantastic service! Very knowledgeable and kind staff. I've had some form of a vape for over a…read moredecade and have never received better service and explaining everything than the way that they did. Highly recommend and now I got my new shop for all my vapor needs! I'm awful at remembering names but Katie and the rep gentleman thats name I think starts w a G? y'all rock!

I love their flavors and they are always helpful. The staff is very knowledgeable. My favorite…read moreflavor is Dragon Fruit and I appreciate their deals.

James and Kolby are the best store clerks Artisan could ask for. Extremely polite, knowledgeable…read moreand kind every single time I visit. I'm always impressed. James also made sure he held onto and kept my credit card completely safe at the store despite how long it took for me to go back and ask if they had it. 10/10

Terrible store and experience. GRAPEVINE IS FRANCHISED and run by an owner with poor business…read morepractices. Not honest and doesn't follow corporate guidelines....I have visited for years and had many issues. Last straw with a terrible unprofessional experience last evening. Employee turnover is huge and they all have stories to tell of other employees. Go to ROANOKE STORE! Or Other corporate owned and run store... Be very careful- dishonest and unprofessional! Love corporate Artesian but franchise is shady.

Awesome place I get my juice from there I get all a text from there is real cool people working…read morethere

Walked in and just starred at me, I had to say hello to start Convo, charging almost $40 for a…read moregeek bar is ridiculous, the manager that's balding with glasses had a crappy attitude

Super helpful, got me squared away and took the time to make sure it was what I needed.read more

Great service and friendly staff. I used to come her often to buy my disposables but I found a…read moreplace closer to my home. But that shop is having issues with selling nicotine. I'm glad this place is relatively close.

I want to try RYO. I like to support local businesses and avoid online shopping when I can. I…read morelooked up some 1lb bags of pipe tobacco. Online they were between $10-$15 with free shipping. At Smokers Heaven the exact same item was $39.95. I'm good with a little markup. But, more than twice?! Nah... That's called price gouging. I won't go back for anything. Hard pass. Unless you want to get completely ripped off... avoid this place like the plague.

Terrible customer service. After making over $325 in purchases at this location in the last 30 days…read moreI tried to return an item. A disposable vape I purchased never worked. I bought it on a Thursday and opened on a Sunday. Attempted return and was declined because "I bought it Thursday". It was very easy to see it never worked from the beginning. The clerk, a guy wearing a tie-dye, seemed to enjoy saying no. No attempt to assist. No discussion, didn't test the device. Just said, nope and see ya. I'm giving them two stars only because the other person I've dealt with there was awesome. Losing a customer that may have generated about $3000 annually over a $45 vape. Already moved on to a better store. They've offered to exchange this item as it clearly wasn't used. That's customer service. Good luck competing with the 75+ other shops in the area. I, for one, will not be back and will encourage anyone I know to go elsewhere.

This location has everything you need and if they do not have something they will get it ordered…read morepronto! The Store owner is very knowledgeable and he is very helpful of new and old products. The store is the nicest in the area and very modern and clean. Proud customer. -TB

From the owner: Looking for the ultimate Vape, eJuice, CBD, and kratom selection? Crazy Vapor and Smoke Shop in…read moreSouthlake, Texas is your go-to source. We stock more brands and strains than anyone else, including our Exclusive Blends of eJuices. We also have the LOWEST prices on Puff bars, any disposables, Vape Mods/Pods/Kits, OPMS Gold , OPMS shots, Hookahs, Ooze Vape Pens, King Palm Wraps & More. We just dont Price Match, we beat it . Additionally, if we do not have the product , we will order that product for you so you do not have to roam around the market to get your needs.

Great service today for a new customer. A large selection of all your tobacco and self care needs…read more Helpful and knowledgeable staff that price all their products for the best value.

Great service. Very helpful. Huge selection of mercy. Use Yelp at first purchase and receive 20%…read moreoff!

It's a scam, do not order…read more They didn't tell me anything about a minimum order amount. Then after asking me to pay $110 and I did. They asked for an additional $150 as a hold fee. They never told me any of this before paying and now they're refusing to refund Save yourself some time and do not order thru them

Scam..... there's no way to be found the location and they said I had to order ahead to pick up!!!!…read moresCAm do not come