I haven't been to Cavendish House for about 20 years and nor will I ever again. Let me explain why. I used to visit when I was home on leave from the Forces but on one occasion I was prevented from entering by a very pompous and unpleasant Doorman. I'd smiled at him and said 'Good morning', as I always did - perhaps this one was new, as I didn't recognize him. He simply looked down his nose at me as though I'd made a bad smell and stepped in front of me as I was about to enter. I asked him what was wrong and, rather than replying, he just gave me the most disdainful stare. I had no idea what the problem was. I wasn't in my Sunday Best but I was certainly presentable - clean clothes, clean shaven, smart hair cut as you'd expect from a military type. He looked old enough to have done National Service himself. I politely asked him again what the problem was and again he said nothing, just continuing to look at me with utter contempt. When I wrote to Store Management, I received no reply. I was utterly disgusted and can only put it down to snobbery. read more