On Oct 29, 2025 Caveman Heating and Air Conditioning in Grants Pass installed a new heat and air conditioning system in my home in Brookings. Early Sunday morning on Dec 21st we lost all heating and the Air Handler Blower would not shut down without throwing the electrical breaker. I called the service number at 6:30am and a technician Ryan contacted me in short order. He trouble shot the system with me on the phone and it was indicating an electronic problem in the Air Handler that also was effecting the AUX Heating system. I informed Ryan that we were using our oil filled floor heaters for heat and that we could wait until Caveman could travel from Grants Pass to Brookings. On Monday morning Amber called and we decided together that a Technician David would be in Brookings by 9:00am Tuesday. Tuesday David arrived at my home at 8:15am and was able to determine there was a bad electronic part in the Air Handler. This part was not a common problem and was not stocked on his repair van. David contacted his office and made arrangements for them to meet him half way between Grants Pass and Brookings with a electronic part replacement. David returned with the part, installed the part and had the heating system functioning again. With everything button up and cleaned up, David left on another service call by 1:30pm.
Living in Brookings, I had had some concerns about the service to be provided by Caveman Heating and Air Conditioning. A company with customer oriented employees as Ryan, Amber, David and the office staff working to resolve my heating problem has really relieved my concerns with servicing. Good Job and Thank You !!!! The Hartungs read more