This location is a hit or complete miss. Customer service is usually not the best as the employees will not acknowledge you and when they do, they will rush you. Location is usually fairly busy to where tables are pretty occupied. It is also pretty warm in here, don't know why. Food itself has been great thus far!!! Steak/Harissa & the salmon bowl as is are delicious. Also recommend a side of regular Pita chips with hummus. Wish customer service was a bit better as we normally spend $50+ each visit. read more

FINALLY tried Cava!!!! My first visit here was efficient and successful! Its very clean inside and I was in-and-out so fast with my food. Process is pretty straight forward. It's basically a Mediterranean chipotle. Everything tasted fresh! The pita chips are a must! read more

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CAVA STRIKES AGAIN I went into CAVA on Thursday 9/17/2026. It was after 6pm. THIS LOCATION HAS THEE WORST WORKERS AND CUSTOMER SERVICE EVER. It's like you don't get acknowledged. They take their time getting to you and when they finally get to you. They try to rush you along. The guy who was fixing my food was rude, disrespectful, no good customer service. I believe that store needs and overhaul of employees and an extensive customer service. I tried to give them a chance but never again at the river forest location. IT'S HORRIBLE. read more

I ordered online the night before for pick up on my way to the airport. The location opens at 10:30 but they allowed me to sit and wait for my order prior them opening at 10:30. Cava is my favorite chain! It's fresh and allows you to customize based on how you're feeling/will be able to accommodate dietary requirements. I ordered the salad with half chicken and half lamb, a lot of toppings and the yogurt dill dressing. It was absolutely delicious!!! Note, you can take your meal through security at the airport as long as it's not too saucy/too much liquid! read more

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I attempted to eat here today and had the weirdest experience with the shift lead. Explained it was my first time trying them to let him know that I would need them making my selection. The restaurant was pretty slow. I was the only person in line and there were a few folks dining in. I wanted just a small bite so I opted for a kids portion, when it got to the toppings I wanted 4 toppings instead of 3. The person was adamant about my order only coming with 3 which is no problem I requested to purchase the additional topping. He informed that I couldn't buy toppings so essentially I just couldn't have it. I made the comment of like well I think you could decide to give me the additional topping if there is no price for it and he goes only if you give us 5 stars. Ummm... that doesn't sit well with me, you're only willing if I give an inaccurate review of my experience. I opted to try cava at another time when purchasing a large bowl made sense for me but I really think some better training for someone who is potentially in management would be helpful. 100% align with company policy but fishing for positive reviews while not being customer focused is it's. Also, Cava should have an option for people to purchase additional items if they want more than what's allotted. read more

I wasn't a fan of Mediterranean Food. One day I decide to stop in Cava over in River Forest. I ordered the chicken bowl with jasmine rice, kale green salad, cucumbers and other veggies. There are a variety healthy options to fulfill your appetite. You can customize your preference with a bowl, salads or pitas. This place caught me by surprise with the delicious taste of eating right. This is what the doctor's has ordered me to eat. Healthier and Clean. It has now been my second visited and both times have not disappointed me. I also ordered the blueberry lavender drink 190 Cal of deliciousness. The red pepper hummus has made me a fan. The service is friendly and quick. read more

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Ambiance - modern, open kitchen, offers area for dine in customers Service - line to order moved fairly quickly, I just wish the dine in tables were a little cleaner (a handful were dirty with food on it) Food - huge portions and love that you get to build your own bowl read more

CAVA - Mediterranean Near Me - River Forest, Illinois

I truly adore Cava; the food is consistently fresh. The service is excellent. My favorite dish is the spicy chicken avocado. I wholeheartedly recommend visiting Cava for healthy dining. read more

My new favorite place lunch spot for work! There are many different sauces to try, make sure to add some chips with your bowl or pita! I would recommend to order using the app as this location gets crazy busy at 12 and the tables are filled by 10 after! You can't go wrong with the chicken or steak and all of the vegetables to add! It's also easier to order on the app or web as you can see all of the choices. Make sure you are sensible when you order as it's not cheap and can get pricey. Sauces are charged separately from the chips. You can get a snack combo, but it's a lot smaller than a regular order. I would recommend getting the chips as they are the star of the show, especially the Harissa chips! If you haven't tried this place yet and are a fan of their Mediterranean cuisine, stop in. This could become your next stop. Don't mistake this place for Covo, which is down the street and could be run out of town. This place is actually well stocked and fulfills your orders quickly! read more

I had Cava for the first time and was pleasantly surprised. The harissa chicken bowl has lots of ingredients that blend together. I'd compare it to a Mediterranean Chipotle. The ingredients are fresh, colorful and all aesthetically pleasing. They come with a side pita or a purchasable whole soft pita. They have packaged cookies and brownies. Flavored drinks also. Street parking available. read more

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Cava is really cool. I like the chipotle/ subway style layout of the food. Much better quality of course but yea I really like Cava a lot. The pita chips are a nice touch also. Staff is always super nice and inviting. read more

This was my first time at Cava and I had a great experience. I came in on a Saturday night so it was busy but I didn't have to wait in line that long. Cava has great options. I love Mediterranean food, so I was happy that Cava was coming to IL. I pretty much almost got every option in my bowl and don't regret it. The honey spicy chicken is addicting! I was not a fan of the falafel. The chickpeas aren't blended so when you bite into it, you're just biting into whole chickpeas which threw me off. Just a texture thing for me! I also did not like their pita bread. I believe it is whole wheat pita so it doesn't taste as good as white pita. It was also cold and dry so I didn't eat it. read more

CAVA - Mediterranean Near Me - River Forest, Illinois

We got delivery for lunch. I got the lamb bowl. Tasty and filling. Fast service. I am willing to try them again. Very satisfied with everything. read more

I started eating at Cava about 5 years ago in California. I was so happy when they created a Mid West Region. Born and raised in Chicago. This will always be home. What makes this location so special is that in addition to the food being really Good and healthy for you. The Management are hands down, amongst the nicest and most professional that I've come across in a really long time. Two Names come to mind Instantly when I think of this place. Ben and Monique! I met Ben while he was training staff and he's always gone above and beyond for the customers and does it with a level of care and professionalism. Monique does the same and she adds a sweet smile to go with it. Keep up the work you two. It keeps me coming back! Such a rare combination these days. Good food and Great service. read more

This place is overpriced & overpriced. The food do not have a taste to it. The rice is bland with extra water in it. I don't even know how you're still in business chipotle food tastes way better than this food. It was my first time and in my last time and then the why wasn't any grilled chicken ready but you got people standing up there talking read more

Came here for the first time with my sister for a late lunch. We both got a chicken and rice bowl. It was sooo good! We both enjoyed it a lot. Service was friendly, J.R was super nice and accommodating to any changes we might have wanted in our bowls. Will be back. read more

CAVA - Chicken + Rice - Mediterranean Near Me - River Forest, Illinois

Modern looking fast fresh Mediterranean food chain. The place stays busy and may be hard to get a seat sometimes. I had the make your own bowl. The employees were not very friendly, but outside of that, I enjoyed my food and beverage. I loved the fresh ingredients and options for type of greens and grains. The chicken was yummy and toppings were fresh. I loved the many drink options from teas, lemonades and cane sugar sodas. read more

It would be nice to get more than 3 teaspoons of rice w/o asking for more. This was on a Saturday night. Everything seemed stingy portion-wise. Follow-up-separately my son went there the other day and they were out of lettuce. Huh? How does that happen. read more

My bowl was custom made by me. It was yummy. Being a new customer to cava, I felt rushed in choosing my selections. Maybe it was me, I don't know. We will see next time lol. I gave 4 stars because of the pressure. Is that fair? I guess since it was my experience. Clean spot! read more

CAVA - Custom made bowl included rice, spinach, honey chicken, falafel and garlic & lemon herb sauces - Mediterranean Near Me - River Forest, Illinois

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Food is fine, cava has good options. But every time I've been there after like 7pm their customer service is just awful. No one acknowledges you for 5 straight mins, even with carry out. The line is 3 people deep and no one is getting served. They avoid eye contact, makes you feel like you're ruining their day just by being there. No one needs to love their job but the vibe at this one every time I've been there is just bad. A simple "we will be right with you" or something would go a looooong way. read more

The 1 inch brownies for $3 are ridiculous. It looks like the samples that Nothing Bundt Cake pass out.

Ian, Marco, Teo, all had excellent service. They were very great with me helping me find out what to order, and the food was amazing. So much better than Sweetgreen, I'd highly recommend! read more

Service is good, clean restaurant- however the food is not even subpar. My pita was so overfilled they could not wrap it correctly. By the time I was home to eat it- everything had fallen out. I should Have got a bowl instead! I have been here three times now and not sure why i returned. Not happy with this place but perhaps you will like it read more

1st Cava visit for me and I was impressed. Arrived about 1115am no line no wait. All topping looked fresh and ready for the day. Customer service was OK and the price was OK. What I really enjoyed was the variety of meats, sauces, spreads and toppings. The bowl itself was delicious. Hopefully we see more Cava restaurants in my area the Southern Suburbs. read more

CAVA - Bowl with grains and greens with LOTS of toppings. - Mediterranean Near Me - River Forest, Illinois

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I just came to this location to get a harissa chicken power bowl, and I was asking the girl making my bowl if there was garlic sauce. She kept saying something to me, but I just couldn't hear her because she was speaking so low, and she got a stank face and said it to me one more time, so I just said yes even though I didn't know wtf she was saying. She kept making my bowl and went over to the meat to get the chicken, and when she came back, I thought my bowl was looking a bit low compared to everybody else's. When the process moved onto the next lady to get the veggies, she looked at the bowl and said "where is the rest of the chicken?" The girl who had given me the stank face looked around like she had been caught and the other lady said "it's OK we won't tell anyone" and put more meat in my bowl. Thank you to that lady for actually giving me the chicken that I was due, but it's messed up that the first girl wanted to cheat me out of it just because I couldn't hear her, and she took it the wrong way or something. I wasn't implying she had an accent or anything like that, I literally just couldn't hear the words coming out of her mouth. Good chicken bowl though. read more

Food gets worse every visit, worker turnover is insane. Seems like they're always scrambling to get things done, very chaotic.

I just want to tell everyone about this cava location, I have been coming to this location since they open . Today I had a problem getting some sauce on the side for my meal , which I spent $20 . I even ask can I pay for the sauce , I was denied at least 5 times , in front of the whole restaurant... now here's the problem, in the middle of me begging for extra sauce, the young lady gives another customer a sauce on the side ... which she told me she can not do for me . She told me this is there policy now , because they have no way of charging for it ... I just wanted to tell my story.. Signing off , Black Man bad experience in CAVA. read more

Found bug in my food so grossed out had to spit my food out. Didn't even get to finish the food and I'm glad I didn't

Meh. It took 20 minutes for them to make my bowl and ring me up, and when I got home I realized they didn't put dressing on it. It is bland and extremely disappointing. read more

falafel is always hit or miss. today's serving is as rock hard. I was going to get the lentils but they looked dried. Service was good, but my bowl was a miss. read more

I walked in right before closing expecting to be told it was too late to be served. It was my first time trying out this restaurant so I didn't have an expectation, I just wanted to have a good meal. The employees were very kind, welcoming. They took my order - spicy lamb & avocado bowl - & it was delicious. I was very satisfied with my first Cava visit. read more

I had a great experience. The food was delicious, the service was excellent, Thank you Maritza. I'll definitely be coming back again soon.

This was my first time visiting this establishment. I ordered a salad bowl. The food was great but I did feel a little rushed to pick out my ingredients. Overall everything was good. Nice vibe altogether. read more

I went to this restaurant recently after the pastor of 2819 church in Atlanta mentioned it during one of his sermons. I am so pleased that I visited because the food was scrumptious!! In addition, the friendliness of the staff (Jake being one of them) is the reason that I will be a returning customer. I was extremely impressed with Oak Park manager BENJAMIN ANSONG who assisted me when I encountered difficulties while trying to enroll in your rewards program!! He was professional, super friendly and extremely helpful and I can see why he was assigned the title of manager. P.S. I introduced my daughter and her husband to CAVA, and they too loved the food. Keep up the good work!! read more

Great food but TERRIBLE SERVICE. It routinely takes 20 minutes to process through the line even when there are only three parties in front of you. Inexplicably, the staff fills dozens of online orders, leaving in-person clients to (interminably) wait in a line of three, rather than clear the in-person line first. Either the staff lacks executive functioning, or they are adhering to an assinine policy. It's also possible they are poorly trained. Whatever the cause, this store is in need of serious remediation. read more

Employees don't care at all, don't order delivery or you will never get your food and have to struggle to get a refund. Manager of the location is rude and admitted to not caring at all about their job. read more

Ordered bowl from Cava only to have some random dinner from an entirely different restaurant brought to me. Called Cava and they told me it was on me to call Door Dash. They directed me to a support link that had no connection to the Oak Park Cava location. Cava, this is really really bad customer service. Door Dash: do better. To submit this review, I had to give a star but it's ZERO STARs and no more business with either of you read more

I'm so glad a CAVA opened up nearby, and I'm thrilled to see CAVA finally in IL! This is my new go-to spot, and I highly recommend signing up for the rewards. Dining in is the way to go--I've noticed my bowl is filled up more than when I order for pickup. The staff here are friendly and generous, and the fresh ingredients and flavors are amazing. Every bowl I've had has been so good. Highly recommend giving this place a try! read more

Amazing service, staff is very friendly and kind! Definitely my favorite CAVA location in the city!

Super disappointed. My salad was greasy, under-portioned and bland. The pickled onions were heavy on sugar and light on vinegar.