This year has been a game-changer for me because of my return to cycling. Action Bikes, every…read moremember of TC's crew, gave me the perfect tools to fulfill my physical fitness goals. I've purchased two higher-end bicycles from TC and Action Bikes this year, and both bikes are serving me well. First bike, Surly Ice Cream Truck -- I was looking for the perfect snow bike to make it through a tough winter. Not only did they have the perfect Surly snow bike in the shop, I got real savings on that bike. Instead of whining my way through winter and letting my health go more than it had, Action Bikes helped me reverse some cardiovascular issues by enabling me to get back on the trail in the best way and slowly rebuild my cardio health. I've never had so much fun on a bike. TC's staff did everything they could to accommodate my needs for winter riding. Second bike, Kona Rove LTD -- If one bike isn't enough, you should buy two. As winter came to a close, which took some time this year, I was thinking how I could extend my adventures on the rail trail by investing in a gravel bike. I reached out to TC and his crew, and within 20 minutes TC was able to find me a fantastic deal, real savings again, on probably the best bike I've ridden yet. I had a specific need for a certain bike to do what I needed do for long-distance riding on the rail trail. By the end of a fairly short phone call, TC found the best bike I could have hoped for, generously discounted. I could not have found a bike that was a better fit than the Kona Rove LTD, nor could I have imagined finding that bike at the price TC found it -- all of that accomplished in a 25-minute phone call. TC's staff, everyone, has been friendly and knowledgeable. Each of them in their own way took their time to involve themselves personally in my cycling fantasies, and now I am living those fantasies on the trail, deep in the mountains, enjoying my bliss. In the past 11 years, I've purchased four (4) bikes from Action Bikes. I know TC and his staff to be my best cycling contact in NEPA. This bike shop has earned its reputation in the area. If you are interested in advancing your cycling experience, I would suggest Action Bikes to anyone at any cycling level looking for a new bike. Thank you, guys, for helping me get back to good health. Aron.

Awesome LBS, knowledgeable staff, and loads of inventory for many disciplines. From trail to road…read moreor watersports, it's a one stop shop.

Great shop, excellent repairs. I have a complicated 2019…read moree-bike (Bulls with Bosch overdrive) and Jeff at Sawmill never gave up on diagnosing the problems and fixing them, despite errors from the manufacturer, wrong parts, etc. We are lucky to have such sophisticated techs in our remote area, with knowledge and certifications. In future I'll only buy from them, and will respect their recommendations.

My husband and I were looking to buy mountain bikes - we are first timers to it. We had gone to…read moreother places but ended up choosing Sawmill not only because it's a local business but they helped us pick the right frame size, but made sure we were sitting correctly. It really was nice talking to people that new all about bikes and the trials that would be perfect for us. I am one happy customer.

Phenomenal bicycle repair shop in the town of Woodstock. Great staff. Friendly people. I brought my…read more2016 rad mini ebike in for a tune up after 2 years of having Abused it and left it outside in the elements. Shane, the bike repairman, not only tuned it up but fixed a few things I didn't even realize had been impeding my bike's performance and i received a bike back that was running and riding better than when it was brand new. Billy, the owner, is extremely personable and helpful. Great communication. I've had several of my families bikes serviced in different local ulster county bike shops and I've never been satisfied with the work. I liked this bike before ... now I love it. Thanks guys.

I bought my bike online and it showed up missing parts and unusable. I did not realize this until I…read moreattempted to ride for the first time. Went directly from the trailhead to Overlook Mountain Bikes. The store was buzzing with customers but I was quickly welcomed and taken care of. The guys at Overlook were promptly able to diagnose and fix my issues. I fully expected to have to leave the bike and come back a week or two later, but I was able to take my new bike for its inaugural ride only a few hours later than scheduled. Although this shop is an hour away from where I live, I will be back for any bike related needs.

I went in to price some bike parts. Man did I get a plethora of knowledge and ideas. Kudos.read more

We recently bought a bike for my wife . The staff was extremely courteous and really put effort…read moreinto helping us find the right bike for us. They didn't try to up sell us or try to talk us into buying what we didn't ask for. The prices were very reasonable for what we needed.

Was visiting family in the area and brought my bike in a case from the West coast. The act of…read morefolding the Handlebars/stem in the case caused the rear shift cable to get pinched which caused it to start shredding at the shifter. The crew at Cinder Track replaced the cable on my DuraAce 9000 manual in about 20 minutes. Was able to have some great rides after. Charlie recommended some of the routes. Thanks for getting me back on the road

40 years of knowledge on bicycles is enough to fix and tune up almost anything. Smooth ride !…read more Thanks

I did this as a work team-building outing and had no real idea what to expect, but I loved it. None…read moreof us had done anything like this before, but the staff were super friendly and walked us through everything without making anyone feel clueless. Once we got moving, the views were unreal. The autumn leaves were gorgeous, there's some water views, and later on, the stars were incredible. The stop for hot cocoa and marshmallows was such a cute touch, and honestly perfect for warming up a bit. Sitting there burning smores and laughing with my team felt very wholesome in the best way. I also really appreciated how low-impact this was. I'm pretty out of shape and deal with back issues, and I had zero discomfort the entire time. It was a beautiful fall night and such a memorable experience. I'd absolutely come back again, but bring my partner with next time.

We were looking for dog friendly places to take my pup and this sounded like a fun way to explore…read morethe area! Your dog must be leashed for safety reasons (obviously) - they provided a floor mat so he had a comfy place to sit while we pedaled. After a brief safety presentation, you basically just take off. I do wish they provided some audio narrations about the area as you passed by it, but you are basically left to your own devices. The view was nice - you go through a forest and then are next to the river, so you get a good mix of views. The rail does go through a residential area, so be mindful of your noise! At the end of the rail, they make everyone get off for around 15-20 minutes so they can turn the carts around. The tour does take 2 hours so plan accordingly. They do provide hot drinks while you are waiting for your tour time to begin, but I wish they provided some snacks too. Bathrooms are very clean and they have a fire pit to keep you warm!

I placed an order online at Trek and was pointed to Sussex Bike. I quickly received a call from…read moreJason who was extremely helpful in ensuring my new bike would be delivered as quickly as possible. Jason was extremely professional and knowledgeable. He delivered the bike within a couple of days and took the time to explain everything I needed to know. I am extremely happy with the bike and the service. 5 stars. I will certainly do business with them again for any biking needs.

Jason, the owner, has saved me twice. First, he spotted a broken frame which I quickly retired…read more Second, I had another bike "tune-up" in Brooklyn and was frustrated when I kept returning it and they couldn't fix their mistake. I brought it to Jersey and Jason immediately identified that they put the chain on backwards and didn't lube the hubs properly. He even let me borrow a charger! After visiting him, I'm finally back on the road. He's my go-to bike shop when I'm in Jersey and I'd suggest you do the same.

I had a flat tire and they were very accommodating. The mechanic immediately diagnosed my tire ;…read more which is very good for a busy Sunday afternoon, where the wallkill valley rail trail is just 50 feet nearby. They had me out and back on the road in 15 minutes. Thank you. I can see that the guys who work here love cycling and do an excellent job at service.

Relatively new to the area. Decided to give this place a try. Stopped in to get a new tire and…read moresome bike accessories. Very friendly and knowledgeable team. They were able to get right on the tire. They brought out the choices of tires in that size. They also had good quality bells and gloves in stock. For those who don't know, they do have a small parking lot out back and a ramp for bringing your bike in the back door. Definitely I will return next time I need service.

These guys are the best. It's great that they do not take advantage of their exclusivity because…read morethey're really the only game in town and they literally rest on the side of a very popular bike trail. They have a great deal of knowledge in their craft and are more than generous. They even stopped short of repairing something that wasn't "too" broken that they discovered because they knew it would have been outrageously expensive for me, and I am very glad they kept that into consideration. Anyways, give them a call before you pop in, because they're always jam-packed and busy fixing cycles.

So I was initially pleased going in. I was looking for a newer 27.5 plus style hardtail. I had…read morereached a deal with them for what cannan told me was a 2020 kona big kahuna. I was going to purchase it right there and then yet they had to be somewhere and it was the end of the day. This turned out to be a good thing for me. I did some research and found out it was a 2017. They didn't even make a big kahuna in 2020. They were asking 1100 cash and msrp at 1399. Cannan told me the msrp was 1499. Had I bought the bike it depreciaded to $709 based on kelly blue book bike appraisals. There is nothing I hate more than liars. I didn't think so at first but I know now they are the used car lots of the bike world.