Me and my boyfriend came into buckle b in Jacksonville last Saturday and let me tell you Hailey,…read morerose, and Jack I believe is his name had the best customer service I have ever experienced in the store. So kind and friendly! If anyone is needing help or just needs to talk they are so open and welcoming. The atmosphere in there was very much a safe space and everyone and everything in that store was so put together. Me and my man put some money in that store let me tell you!!! But man it was so worth it. I recommend coming here! Thank you again And Hailey you rock! Personally you were very helpful to me and my friend Natalie. Lol you even convinced me to get that perfume ugh it smells so good lol I hope your boss gives you guys a raise for real I can't express how much I liked it there! Will be visiting again as I love almost an hour and a half away!

Rachel was so nice and def helped me in so many ways! everyone was so friendly. Best store ever!!read more

I don't come here often, but every time I visit, it's always a great experience. They offer a wide…read moreselection of seasonal clothes and tons of options for pants, which I appreciate. I also like that they're military-friendly--definitely a bonus! The only downside is the checkout process. I wish they had more people at the registers to speed things up. Other than that, it's a solid place to shop!

It's your typical Old Navy! Same clothes, same type of workers, the store is HUGE...and seems a…read morelittle empty. Overall, good experience. OH! And if you're name isn't on the credit card your using..don't bother. Even if your listed on the account they will give you trouble about it.

This store is always clean and meet making it easy to find sizes.. their clearance is great also…read more Staff is always nice and helpful. If I need them to grab something off top shelf they do it and I've even ordered stuff at store online they didn't have in stock.. great customer service!

They have real good clearances a few times a year and especially this time of year.. great time to…read morepick up Christmas gifts!

Always good deals , I like shopping at kohls , friendly help, cashiers smile and talk offer couponsread more

I am so impressed with this store! I always shop online but I found out that they had a brick and…read moremortar location here so I happily stopped. Jayde and Brianna were so helpful and nice. Thee store is really clean and I cannot wait to be back!

Angelina is amazing!! More employees should be as helpful as Angelina. Started our vacation being…read moretold the outside pool at hotel was closed. Due to Forest fires in our vacation area we had to move hotels. The coastal hotel we ended up at had both indoor/outdoor pools open. Stopped in Torrid at Jacksonville NC for a swim suit. Angelina advised us corporate refused to send swim suits to this location. How outrageous is this!! A coastal area, thousands of people visit year round due to military base and beach. There is literally nowhere for a plus size gal to buy a swim suit!!! Really Torrid.... Come on. If Angelina had not been amazing and checked the returned items I would have spent five days on the Atlantic coast with no swim suit. Angelina is great!!! I only gave five stars because Angelina saved the day.

I was in need of workout bike shorts and tanks and PINK was running a Spring Sale with items 40-50%…read moreoff. I scored a cute tank, bike shorts and a adorable sports bra for my little girl under $50. Staff was wonderful and accommodating. They had styles easily sorted for us to find even when shopping clearance. I will definitely visit this location again when in the area. The store layout was clean and easy to maneuver through. Checkout was seamless.

Kuddos to the staff here. I walked in and someone asked if i needed help. Was sent over to the…read moredressing room area and Justine was so helpful. Brought me several different bras to try on. Justine had to go on break and Alyssa took over and was just as helpful. Ordered the bras since they weren't in the store (due to my size). Price was what I expected. I tried to buy a bra at Belks, but the size was not what it was marked. I will never buy any bra except for a VS. Thanks for Great service.

I went in to this location with a return that we ended up making an exchange. The computer systems…read morewere having issues and instead of just dismissing me all three associates working made sure I was taken care of. Alyssa especially went above and beyond and spent time on the phone with customer care to get my issue resolved on the spot, checking in with me consistently to update me and ensure I was doing alright. Mary and Bre initially greeted me and were more than helpful as well.

Ran out of foundation that is not made anymore. Stopped in and Jayna helped me find the perfect…read moreshade for my skin color and an extra bronzer to add in for when I get darker during the summer. I can't tell you how much I appreciated all her help. I am seventy years old and things have changed. She was so understanding and helpful. Thank you Jenya for all your help. May 2025

When you come in the door you are greeted by Choycee. Her skin is natural and flawless--a great…read moregreeting by example of a store with excellent projects. Choycee collects information about the products/services you desire and knows the expertise of the staff. You are then connected to the best. Choycee is management material. Jayna. Jayna is familiar with the intimate details of all products. The best product match with skin need will be made. A demonstration of how to use the product, followed by a natural to glam look will be applied. Jayna's service is similar to shopping at Sak's Fifth Avenue. The Gentleman with the cowboy hat finishes the experience with a most pleasant checkout.