I placed an online order over $320 & when I realized I had ordered multiple orders of the same item…read more(I really need to freeze my CCs when I'm on pain medicine) the older woman at the counter behaved as if the return was coming directly out of her pocket. She had a terrible attitude. Sometimes I think it could be me but my bestie was also with me and she's even keeled but mentioned it when I met back up with her in the parking lot. I mean, she was shopping and was so turned off by this older woman, she left the store. Not only did she have a poor attitude she wasted several minutes of my time holding my receipt so close to her face it was if she was blind, despite the glasses on her face. From this point forward, I'll order my things online and get delivery at home, just to avoid dealing with this woman. Her attitude was so poor I almost returned my entire order but I needed jeans. I had 14 items in this order and only kept 4. The 2 stars are for the jeans & how adorable they were.

A big shout out to the girls working today. June 2nd. I took in tons of clothes to try on since…read moreit was my bday. Had to try different sizes of several garments. The girls were helpful and never showed any attitude, which is so nice to see now-a-days. Kudos for doing a great job. Thanks for all your help.

I was in need of workout bike shorts and tanks and PINK was running a Spring Sale with items 40-50%…read moreoff. I scored a cute tank, bike shorts and a adorable sports bra for my little girl under $50. Staff was wonderful and accommodating. They had styles easily sorted for us to find even when shopping clearance. I will definitely visit this location again when in the area. The store layout was clean and easy to maneuver through. Checkout was seamless.

Kuddos to the staff here. I walked in and someone asked if i needed help. Was sent over to the…read moredressing room area and Justine was so helpful. Brought me several different bras to try on. Justine had to go on break and Alyssa took over and was just as helpful. Ordered the bras since they weren't in the store (due to my size). Price was what I expected. I tried to buy a bra at Belks, but the size was not what it was marked. I will never buy any bra except for a VS. Thanks for Great service.

Last month, my daughter was excited to find her beautiful wedding gown at Something Bleu in…read moreJacksonville. She and I visited again over the MLK holiday weekend so she could show me the dress and to look at veils and headpieces. Lauren, who assisted us, was lovely. She kindly showed us many options and we found the perfect combination of a tiara and lace veil to complete my daughter's exquisite vision. Lauren's energy, warmth, and knowledge made the whole experience a joyful memory which I will hold close in my heart. Thank you, Lauren, for helping to make the shopping visit so special.

Loved my experience finding my wedding dress here! I was listened to and found a dress I love!read more

This Forever 21 is poorly managed and did not offer an inviting customer experience. The retailer…read morehad multiple empty fixtures and tables on the sales floor along with numerous rolling racks full of product in the aisle ways restricting customers from shopping the sales floor with ease. Shelves, boxes, and metal hardware were in corners and on tables which seems to be a safety issue, in my opinion. The associates were task oriented and dismissive of the customers in-store. There were numerous employees on the sales floor discussing personal matters involving drunken nights, tattoos, income tax, and more. This location seemed to be launching there 50% off Sale along with a floor set or merchandise update which seems to be a large project to be executing on a Tuesday afternoon during business hours! I would not recommend this Forever 21 if you are looking for an exciting experience of this fast fashion retailer!

From the owner: Welcome to the Forever 21 Jacksonville Mall store in Jacksonville, NC - safe, clean and full of the…read morelatest clothing and accessories for women, men and girls. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. We want you to have fun, to express yourself, and to be... well, you! Visit Forever 21 at 375 Jacksonville Mall and find something new. Since 1984, Forever 21 has strived to have a positive impact not only within our stores and corporate family, but also upon the environment and on the hundreds of vendor manufacturing facilities throughout the world and their employees.