I'm sure 5.11 can blame USCAA but the fact is me and my friends reserved seats for a self defense…read moreclass a week ago. They sent me a confirmation email at that time. Today- day of the class- they sent one confirmation text and 2 confirmation emails at 9am. Only because we called to check (this afternoon) did we discover the class was canceled. Guess when they notified me it was cancelled ? Via email 30 minutes into the class. 6:30pm Just weak.

I usually spend about 250-300$ when I go to this store, bought a shirt (among the 4) went to rip…read morethe tag out it got a hole in the shirt. I attempted to see if I could exchange the shirt which had not been worn for a new one, young lady said nothing could be done about it and advised "you should cut them out", and leave a piece of the tag that scratches you relentlessly as you move? I politely left and it is what it is, I'll sew the hole and move on with life. I could easily say there are no instructions saying you have to cut it, but that's Karen vibes.... Buyer beware.

They have real good clearances a few times a year and especially this time of year.. great time to…read morepick up Christmas gifts!

Always good deals , I like shopping at kohls , friendly help, cashiers smile and talk offer couponsread more

I've been in Plato's before in Virginia Beach and absolutely loved it! The one here has many items…read moreto chose from however I'm not that impressed. I was somewhat disappointed in the styles within the store and perhaps I'm comparing the two locations to harshly. A few of the clothes were in my opinion dated as well as the handbag area. The shoes in women's and men's were very nice . The store employees were very nice and greeted upon me going into the store. Perhaps I'll go back later on as they do get in clothes and other items all the time. We shall see... I would still recommend this place to others especially parents looking to save money for their children/teens just because I found some of the clothes to be a bit dated it doesn't mean that others will. So please do swing by there if you haven't and in the Jacksonville NC area.

I wanna give a huge shoutout to Plato's of Jacksonville. Not only were they super nice, but they…read morealso helped me discover my style and get back to feeling myself after having my baby. Thank you guys for always being so kind and having a great selection of clothes.

I went in to this location with a return that we ended up making an exchange. The computer systems…read morewere having issues and instead of just dismissing me all three associates working made sure I was taken care of. Alyssa especially went above and beyond and spent time on the phone with customer care to get my issue resolved on the spot, checking in with me consistently to update me and ensure I was doing alright. Mary and Bre initially greeted me and were more than helpful as well.

Great selection, kind of pricy clothes but they have a great selection of boots and hats, and I was…read moreassisted and given advice for the right boot for me!

Avery helped us out and was super efficient and knowledgeable in her department, She was able to…read morehelp me with my points account quickly and made the experience smooth. she kept the energy uplifting and light. Thanks Avery for your great attitude and willingness to help your customers !

Folks give this mall a hard time because it doesn't have a lot going for it, but Jacksonville…read moreitself doesn't offer much. You have Western Blvd and two other main roads and that's it. I'm super grateful that it exists. This is a decently sized mall for the town. The mall has around 60 stores and kiosks combined. That's really good! I don't know what others are expecting? Sorry it doesn't have a Gucci store? On a good day when I feel like abusing my wallet, I only visit a quarter of the stores - GameStop, Torrid, and Hot Topic included on the list. The food options are meh, but most of the time I don't venture far from my chicken teriyaki samples and a pretzel. Restrooms are clean which is a huge thing for me! I can't stand a public space with dirty toilets! You get to walk around, see the sights, hang out with friends and family... It's a good, little mall. Give it a break.

It was a mall. There was a variety of well known stores (Hot Topic, Victoria's Secret, Barnes&…read moreNobel) and some unique finds. The workers at all stores were nice. I don't know how to speak to the value categories. It was a typical mall in the southern US. We had a nice time, my teenagers liked it, if I went back to Jacksonville, I would visit again.

Sale prices good. It's June and bathing suits half off. Staff was helpful at counter but no one…read moreon the floor. Dressing rooms need to be cleaned better. Probably understaffed.

I was 2nd in line at jewelry counter when the person ahead of me asked for something from makeup…read more Service person left to help her and spent the next 20 min there with same customer while there were 3 customers waiting in jewelry. I finally approached her to ask if anyone else could help in jewelry and she said she would call someone (at the time she was straightening displays). I gave up and left along with at least one other customer. I would think much more money is being spent in jewelry as opposed to makeup. They just lost a $300 sale by informing me.

I went here today to look for a prom dress and the 6th dress I found was the one. The sales woman,…read moreAmanda, was seriously the sweetest I absolutely loved her. She had me pick a few different dresses to see the style I liked and we realized I liked flowy dresses with a sweetheart neckline that is preferably jewel-toned and she found just that, the most perfect dress I fell in love with it as soon as I put it on. She then brought me a necklace and earrings which matched perfectly with the dress. The little Asian woman that everyone says is so rude, was super nice and complimented the color and the fit on my body and said it needed no alterations other then maybe a small hem. She was super nice and super helpful and made sure I knew how great the dress looked on me. I absolutely love this place and I will for sure be coming back for prom next year.

Last month, my daughter was excited to find her beautiful wedding gown at Something Bleu in…read moreJacksonville. She and I visited again over the MLK holiday weekend so she could show me the dress and to look at veils and headpieces. Lauren, who assisted us, was lovely. She kindly showed us many options and we found the perfect combination of a tiara and lace veil to complete my daughter's exquisite vision. Lauren's energy, warmth, and knowledge made the whole experience a joyful memory which I will hold close in my heart. Thank you, Lauren, for helping to make the shopping visit so special.